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a il

o n re t
v i e w
ov e r
An eting:-
ar k
m
PRESENTED BY:-
KAPIL
JAIN
VINOD
PRAJAPAT
SANDEEP
HOME TOWN
………Ab ghar banana kitna
aasan
HISTORY
 UNIQUE PRODUCT OF HOME SOLUTION RETAIL
(INDIA) LTD.,PART OF FUTURE GROUP.
 STARTED DECEMBER 13,2007 IN PUNE,INDIA.
FEATURES:-
vEvery customer walking into the store is
escorted around the store by smartly dressed
hosts and hostesses, who guide them about
their requirements.
vThe look and feel of the store is casual and
strikes a delicate balance between aesthetics
and functionality.
vDisplay products from all major manufacturers
from India and abroad
FEATURES CONtd….
 Customers will be given price, service and
product guarantees
 Also guarantee workmanship of the jobs that
it undertakes, for one year from the time the
job is completed
 Every product or service provided is backed by
the reliable manufacturers and service
providers. In case of any manufacturing
defect, consumers will get the option to
exchange or refund the product.
 Exhibitions

 Markets

 Services
 live displays of various rooms such as:-
q living room,
q dining room,
q bedroom,
q kids' room,
q kitchen & bathroom
 feature products like
Ø sofa sets,
Ø dining tables,
Ø beds,
Ø kids furniture,
Ø kitchen fittings, bathroom fittings
Ø furnishings,
Ø mattresses, paints, tiles,
 electrical fittings, decor lighting,
 plywood,
 consumer durables and electronics (through
eZone shop-in-shop),
 books & music (through Depot shop-in-shop),
etc
SERVICE SECTION:-
 offer service options such as –
 Mr. Carpenter,
 Mr. Plumber,
 Mr. Electrician,
 Mr. Painter,
 Tilewala,
 DesignCentre,
 door delivery and installation.
ORGATIONAL STRUCTURE

2nd FLOOR

1st FLOOR

GROUND FLOOR
ORGATIONAL HIERARCHY
DEPUTY MANAGER TOTAL EMPLOYEE
138

6 OUTLETS IN
INDIA
DEPARTMENT MANAGER

TURN OVER 50CR


2007-08

TEAM LEADER

CUSTOMER SERVICE ASSOCIATE


BASEMENT:-

STORE & MANAGER ROOM


RECEPTION
CANTEEN
PARKING
GROUND FLOOR:
ORGANISATIONAL
STRUCTURE

ELECTRONICS &
MR. PAINTER
HOME APPLIANCES DREEM HOME
MR. ELECTRICIAN
HOME DECORATER MR.CARPENTER
1st
FLOOR:ORGANISATIONAL
STRUCTURE
BED ROOMS
KIDS ROOMS & TOWN CENTRE
DREEM HOMES CROCKERY

HOME FURNISHING KID’S ZONE CAFÉ TERIA


2nd

FLOOR:ORGANISATIONAL
STRUCTURE

KITCHEN KITCHEN DINING ROOM


APPLIANCES MARKET
BED ROOM MARKET
BATHROOM LIVING ROOM
& Mr PLUMBER
EXHIBITION MARKET
BASEMENT:-

•H.R. ROOM = MR. NILESH DESHMUKH (H.R.)

•CALL CENTRE = THEY RECEIVE THE CALL FROM CUSTOMERS.


THEY HAVE PUNCHING MACHINE HERE FOR THE

ATTANDANCE OF EMPLOYEES.

•STORE

•RECEPTION = WE GOT I CARD FROM HERE .

•CANTEEN = THERE WAS A LOGO FOR THEIR EMPLOYEES THAT

“SOME BODY IS WAITING FOR YOU TO WORK THERE”

THEY GET SALE ORDER AND THEY FIRST CHECK THE STOCKS AND PANDING APPROVELS
AND THEN ACCORDING TO CONDITIONS THEY DELIVER THE GOODS.
OU
K Y
A N
TH