Business Analysis…

…methods, fads and fashions
Guy Beauchamp Business Analyst Solutions Stand 63
©Business Analyst Solutions 2007

1. make the case for undertaking Business Analysis

The Top 6 Reasons Projects Fail The Standish Group “Chaos Report” (1994)
• 365 executive managers • 8,380 applications • all major industry segments including: banking, retail and wholesale.
©Business Analyst Solutions 2007 Some of the contents of this slide were taken from

Suzanne & James Robertson Requirements-Led Project Management ©Business Analyst Solutions 2007 . make the case for undertaking Business Analysis Business Analysis Proverbs • Delivery is not the best time to analyse requirements Urban Wisdom • A factor present in every successful project and absent in every unsuccessful project is sufficient attention to requirements.1.

1. make the case for undertaking Business Analysis What is “sufficient attention to requirements”? (I) Average actual effort spent on each stage of the development cycle* 70 60 50 ©Business Analyst Solutions 2007 40 30 20 10 0 Requirements Analysis Design Code/test *based on a study by Staffordshire University .

make the case for undertaking Business Analysis What is “sufficient attention to requirements”? (II) Average Proportion of Errors Built in During Development* 90 ©Business Analyst Solutions 2007 80 70 60 50 40 30 20 10 0 Requirements Analysis Design *based on a study by James Martin Code/test .1.

make the case for undertaking Business Analysis What is “sufficient attention to requirements”? (III) Relative Cost of Correcting Requirements Errors* *sourced from Barry Boehm ©Business Analyst Solutions 2007 .1.

7% of projects will cost 189% of their original estimate • Only 16.2% of projects will be completed on time & on budget • 30% of projects are cancelled before completion *Source: Calculating your return on investment from more effective requirements management IBM article Dec 2003 . make the case for undertaking Business Analysis How Much Poor Analysis can £Cost* • Half of all bugs can be traced to requirement errors • fixing these errors consumes 75% of project rework costs ©Business Analyst Solutions 2007 CONTRIBUTING TO: • The average project exceeds its planned schedule by 120% • 52.1.

1. make the case for undertaking Business Analysis Summary ©Business Analyst Solutions 2007 The typical project… …expends least effort on analysis… …which is where most errors originate… …and whose errors cost most to fix! .

so that its logical structure is displayed” (OED) a : an examination of a complex. and their relations b : a statement of such an analysis (Merriam Webster) ©Business Analyst Solutions 2007 .2. its elements. debunk Business Analysis Definition of terms for Business Analysis Business: <whatever> Analysis: “the process of breaking a concept down into more simple parts.

2. debunk Business Analysis Scope of analysis of change – Process – Organisation – Location – Data – Application – Technology – Non-functional ©Business Analyst Solutions 2007 • ANALYSIS of change requirements .

debunk Business Analysis Chain Of Reasoning Driver/ Vision {black holes of failure} Objective X £ Requirement X X X X X X X £ Requirements must be assumed to be wrong until they are proved to be right ©Business Analyst Solutions 2007 £ X X X .2.

debunk Business Analysis -Links-in-the-Chain-Of-ReasoningDriver Addressed by Key Many One Vision Achieved as measured by Deliverable Contributes to Objective Delivered through Benefit Delivered by Requirement Enforces Delivers Requirement Benefit Requirement Business Rule Enforces Business Rule ©Business Analyst Solutions 2007 .2.

3. create strategy. make the case for a pragmatic and practical analysis of business changes When & Where are Business Analysts involved and how do they help? There is a chain of reasoning that leads from the statement of a problem to the implementation of solutions… Owners defines measures of success and £targets …Business Analysts confirm & document …involving up to £Mone y! 10 groups of people… Strategists Sponsors establish a Programme that delivers the strategy …Business Analysts document Programme TOR and build the Business Case determine the strategy to hit the targets …Business Analysts help do market research. challenge & document Programme Managers Institute Projects that implement the programme …Business Analysts document the Project TOR Project Stakeholders …Business Analysts specify requirements for Projects (in the Business Model) Design Analysts design solution that satisfies the requirements …Business Analysts protect requirements & document compromises Solution Builders build solution …Business Analysts protect requirements & document compromises Solution Builders & Business test solution …Business Analysts ensure tested against requirements Project managers Implement solution …Business Analysts help with -Process and data migration -Cutover planning -Rollout Users Accept solution …Business Analysts help with -£MEASURING £BENEFITS £REALISATION POST-IMPLEMENTATION Business Analysts feed back to the Owner how well their measure of success has been achieved ©Business Analyst Solutions 2007 .

Sorry Rudyard! ©Business Analyst Solutions 2007 . make the case for a pragmatic and practical analysis of business changes If… If you can map all your analysis to components in the Chain of Reasoning If there are no gaps AND no breaks in the chain If those who can kill your project agree with your analysis Then your analysis is correct and what’s more you are a Business Analyst my son.3.

…and finally… the secrets of doing Business Analysis 1. Get some trained Business Analysts 3. Er – that’s it. Use the analysis products to develop and implement the solutions 6. ©Business Analyst Solutions 2007 . Do the analysis 5. when and who to do the analysis 4. Plan how. Agree the analysis method and approach you will use 2.

©Business Analyst Solutions 2007 .

So – Business Analysis is needed… …what next? There are a number of steps to take to establish an operational Business Analysis function: Design the B.A. Function Train the B. Function Recruit the B.A. Function Equip the B.A.A. Function Monitor and Support the BA Function ©Business Analyst Solutions 2007 .

A. Function Fundamentals of Business Analysis Process Modeling Data Modeling Introduction to Testing BPMN ISEB accreditation Essential Skills for Business Analysts Workshop Facilitation Conflict resolution Strategic Thinking Equip the B. Function Terms of reference Business Analyst Profile Recruitment of permanent and contract analysts Recruit the B. Function CASE tool recommendation .How can BA Solutions help? Design of the Business Analysis function Design the B. Function Training courses for analysts Train the B.A.A.A.independent Assessment of requirements Recommendations and benefits assessment Monitor and Support for analysts Monitor and Support the BA Function Phone and email post training Refresher training Mentoring Q/A reviews of analysis deliverables ©Business Analyst Solutions 2007 Source candidates internally and externally Qualify CVs Interview – conduct them or just assist with them Assessment centres Manage contracted analysts placed by BAS .

software houses ©Business Analyst Solutions 2007 • We have worked in IT departments and within Businesses at every level from Majority Shareholder/Owner to Managing Director to shop floor workers – average satisfaction score for delivered services is 92%! (Source: Client feedback forms) …and what is the BA Solutions mission? To support the whole Business Analyst „life cycle‟ and provide whatever services clients need in order to set up and run a Business Analyst function.Who Are BA Solutions? • BAS are highly experienced Business Analysts • We have extensive practical experience in a wide range of industry sectors including retail. . utilities. banking.

BA Solutions Just some of our Clients… Christian Aid D S Data Training Ltd Diligenta Ltd Hewitts Ltd HSBC KPMG Littlewoods Shop Direct Group Plc Network Rail Norwich Union O2 Otto Plc Scottish Water Suffolk County Council The Law Society Transport For London Zurich International Solutions Ltd ©Business Analyst Solutions 2007 .

uk 0845 166 2161 6 Mickle Gate. Peterborough. please contact BA Solutions web: mail: phone: address: Guy@BA-Solutions.Thank you for your PE3 6SU ©Business Analyst Solutions 2007 . If you would like to discuss anything further.BusinessAnalystSolutions.

©Business Analyst Solutions 2007 -end- .

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