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EMPOWERMENT and PRODUCTION WORKERS: A KNOWLEDGE-BASED PERSPECTIVE

GROUP 2:

Nauman Talha

PRESENTATION OUTLINE
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INTRODUCTION ORIGINS OF THE NEED FOR EMPOWERMENT TRUE EMPOWERMENT OBSTACLES TO TRUE EMPOWERMENT ACHIEVING TRUE EMPOWERMENT A SUCCESSFUL EXAMPLE SUMMARY&CONCLUSIONS

Is it empowerment? What should be done? .INTRODUCTION    The advertisement: a production worker stops the line.

ORIGINS OF THE NEED FOR EMPOWERMENT Knowledge-based principles Craftsmen created and controlled their workplaces   .

ORIGINS OF THE NEED FOR EMPOWERMENT  Frederick Taylor: This yields to inefficiency! .

ORIGINS OF THE NEED FOR EMPOWERMENT  RESULT: DISEMPOWERMENT .

ORIGINS OF THE NEED FOR EMPOWERMENT  TAYLOR`s two critical components of manufacturing: 1)Innovation had to both extend beyond direct application on the factory floor and be integrated with actual manufacturing principle. LIMITED KNOWLEDGELIMITED INNOVATION .

MODERN DAY PRONOUNCEMENTS OF THE EMPOWERMENT .ORIGINS OF THE NEED FOR EMPOWERMENT  TAYLOR`s two critical components of manufacturing: 2)Although he undervalued the intellectual potential of workers. Taylor appreciated the wealth of experiential knowledge.

JIT.ORIGINS OF THE NEED FOR EMPOWERMENT  The attack on waste: SPC.TQM Reduce participation in the processes of innovation .

experimentation and absorption .ORIGINS OF THE NEED FOR EMPOWERMENT  Conflict between time and freedom Solution:Production.

KNOWLEDGE is the potential to do work… .TRUE EMPOWERMENT  First and foremost.

TRUE EMPOWERMENT Empowerment:  A Misplaced emphasis on motivation rather than knowledge development .

TRUE EMPOWERMENT Full participation on Innovation around Knowledge The truly empowered production worker! .

TRUE EMPOWERMENT GENERAL ELECTRIC says that:   All of GOOD ideas come from hourly „knowledge‟ workers Every worker in an organization can become a „knowledge‟ worker if given the opportunity to do so… .

TRUE EMPOWERMENT If Knowledge Development is blocked INNOVATION is blocked!!! .

) Learning by doing with little option for other knowledge development processes. HINDERING EMPOWERMENT .I.Obstacles to TRUE EMPOWERMENT CONTINUOUS IMPROVEMENT (C.

I.Obstacles to TRUE EMPOWERMENT  Major technological changes are found to not being a result of C. has a . limited scope!! C.I.

Obstacles to TRUE EMPOWERMENT As C.I. TQM hinders empowerment by emphasizing on reducing error & doing the  things correctly first time!!! ..

Achieving TRUE EMPOWERMENT Instead of C.I. “ Expansive System Development ” (ESD)  .

Achieving TRUE EMPOWERMENT ESD A bi-directional flow of knowledge between  production & designers workers .

Achieving TRUE EMPOWERMENT  Instead of FIRST implementing TQM. Total Quality Learning (TQL) can be implemented  TQL may build-up essential knowledge on each worker .

A Successful Example  New United Motor Manufacturing Inc. (NUMMI) Gives its workers time to exercise non-prodn activities conducive to empowerment!! .

when the work load is low Instead of reducing no. of workers.A Successful Example  In NUMMI. workers perform knowledge-creating activities (such as Kaizen) .

SUMMARY and CONCLUSIONS The benefits of empowerment are usually long-term Empowerment cannot exist without knowledgeable workers Empowerment is not complete until participation in the innovation occurs .

SUMMARY and CONCLUSIONS  Taylor understood the centrality of knowledgedisempowerment .

EMPOWERMENT KNOWLEDGE INNOVATION .

.THANK YOU!!  QUESTIONS..