Unit 9


Diversity is a major current “hot topic” in organizations.  It is an issue that is still being debated and does not yet have an encompassing model to describe it.


Topics of Discussion  Diversity    Categories of diversity Ways diversity viewed in workplace Diversity issues 3 .

Diversity  Diversity .simply means differences Can be visual (race/gender/age)  Can be personality/behavioral (extrovert/introvert or outgoing/shy)  Can be background (education/hometown)  Can be actual or perceived   Exposure reduces perception of diversity 4 .

income lvl.  Secondary   categories.Diversity  Categories:  Primary  categories. race.learned characteristics that are acquired and modified throughout life Things you can work on and change Education. 5 . work experience. geographic location. etc. gender.genetic differences that affect self-image and socialization Age. etc.

i. In offices with diverse populations. military  6 .Views of diversity in workplace Politically correct term – narrow in scope.e. doesn’t embrace diversity  Recruitment and selection of minorities – more concerned with employment laws and quotas  Management of individuals from different backgrounds – people from different backgrounds bring different flavors to the workplace.

Recognition – notice but not embracing it. 7 . Future – Valuing – we recognize there are differences AND know that there is value to recognizing them.Historical responses to diversity     Discrimination – outright or not promoting people Assimilation – early 20th century.

Diversity Awareness   Exploration of cultural assumptions  Name game “Class Divided” Personalize the experience  8 .

Diversity and issues PROS  Ethics – right thing to do  Increases d.m. talents) CONS  Lower satisfaction  More conflict  Can inhibit work being done 9 . capabilities  Increases creativity  Can enhance performance (div.

you should actively work to find similarities to help diverse members bond. Important to balance the positives of diversity with potential negatives Because of similar-to-me bias. 10 .Major points    Diversity and the discussion of minority status are far from being resolved.

Ethics Unit 10 11 .

 12 .Introduction Ethics is another “Hot Topic” in organizations  No encompassing model to describe them – most previous ethical thinking comes from philosophy.

Topics of Discussion  Ethics    Kohlberg’s model of moral development Moral consistency Philosophical approaches 13 .

husband faces dilemma of breaking in and stealing the drug or not (that’s the debate) – would you? Why? Why not? Does he have obligation to do so? Created to assess level of moral maturity – a psyc scale 14 .Ethics   Kohlberg’s model of moral maturity based on Heinz dilemma – small down woman dying from disease. Heinz (woman's husband).

motivation is punishment  Stage 2 – Pragmatic morality – min punishment but also max rewards  15 .Kohlberg’s stages  Self-centered level – moral value resides in external happenings rather than in individuals and standards Stage 1 – Naïve moral realism – action based on rules.

 Stage 4 – social system morality – action based on formal dishonor and guilt over harm done to others.Kohlberg’s stages  Conformity level – moral value resides in performing good or right roles Stage 3 – socially shared perspectives – anticipated approval or disapproval of other and anticipated feelings of guilt. Socially asked to leave or embarrassed  16 .

just your own ethical compass. Not concerned with others.  17 .Kohlberg’s stages  Principled level – moral value resides in internalized principles of the individual Stage 5 – human rights and social welfare – Gandhi – consider values and rights that should exist in society.  Stage 6 – universal ethical principles – perspectives that all human beings should use on each other.

Moral consistency  A newer idea that suggests that moral maturity is measured by the consistency of your convictions  Breaking any law is wrong Speeding  18 .

privacy. choose greatest benefit and least harm – cost/benefits analysis Identify course that respects the rights of everyone – Emmanuel Kant – right to truth.Philosophical approaches  Utilitarian approach  Identify courses of action available. who will be affected (benefits & harms). Identify fair course that does not discriminate or favor anyone Identify course that benefits all Identify course that a moral/upstanding person would choose and that would be good for “character”  Rights approach     Fairness or justice approach    Common-good approach Virtue approach 19 . etc.

You can use some of the philosophical approaches to help you consider potential outcomes of decisions.Major points   Ethical issues continue to be of interest to management. 20 .

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