PRESENTATION ON STRESS MANAGEMENT • APEEJAY INSTITUTE OF MANAGEMENT JALANDHAR
Presentation on “A comprehensive study to check the levels of job stress in banking sector”
BY MUKESH AHUJA
OBJECTIVES OF THE STUDY
• To check the level of job stress among banking employees • To discover the causes of job stress • To check the job related effects of job stress • To check the health effects of stress • To check the role of management in helping the employees to cope up with stress • To find out the methods followed by individual’s to cope with stress
Research design – descriptive Sources of data • Primary sources -- Questionnaire • Secondary sources – Internet, books and journals Universe -- All the employees working in banks Sampling unit -- All employees working in ICICI Bank, Centurian Bank of Punjab, Standard Chartered Bank, Axis bank and State Bank of Patiala of Jalandhar Sample size --100 employees Sample procedure -- Convenience sampling
It is the physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker
is like a TV Commercial…. Even a short one is too long.
HOW THE BODY REACTS TO STRESS
“FIGHT OR FLIGHT”
Mind Body Integration
Mind Mind Mind Body
Body Mind Body Mind
Body Mind Body Mind
Balance is the Key
Why Stress Management?
• • • • • Lost productivity Increased health care expenses Increased absenteeism Increased accidents Inefficiency in work
Inverted-U Relationship Between Stress and Job Performance
SYMPTONS OF STRESS
Garbage In = Garbage Out
Cumulative Stress Heart Disease Hypertension Depression Headache Sick often Irritable memory loss Cancer Diabetes Neck and back pain Anxiety
Causes of stress in banking sector
•Meeting deadlines •Excessive work •Repetitive work •Work conditions not being good •Relationship problems •Too much pressure to complete the tasks •Lack of role clarity
Organisational Approaches-Management Programs •Training •Use of realistic goal setting •Redesigning of jobs •Increased employee involvement •Improved organizational communication •Establishment of corporate wellness programs
Time management • Priorities tasks – Evaluate how you are budgeting your time. • Set achievable goals keeping in mind your strengths and weaknesses. • Make a realistic schedule and follow it through.
Abdominal Breathing Music Stretching Taking a walk Petting an animal Taking a break/vacation Getting a massage Praying Taking a bath
Exercise for cardiovascular fitness 3 – 4 times a week Maintain your ideal weight
A school of thought in the Hindu religion that seeks to help the individual attain a higher level of spirituality and peace of mind
• The essence of meditation is to quiet your thoughts by focusing completely on just one thing. • Keep your body relaxed. It should be in a position that you can comfortably sustain for a period of time (20 - 30 minutes is ideal).
Some people like to focus on sounds. The classic example is the Sanskrit word 'Om', meaning 'perfection'.
Create a mental image of a pleasant and relaxing place in your mind. Involve all your senses in the imagery: see the place, hear the sounds, smell the aromas, feel the temperature and the movement of the wind. Enjoy the location in your mind.
• Drive to achieve goals. • Don’t get discouraged. • Learn to appreciate your strengths. • Learn from mistakes. • Visualize success.
Auto suggestion – to recharge your mental batteries. Practice saying this loudly. “I am a confident person! I am an energetic person! I am an achiever; I can, I will!
I AM A WINNER!
A problem shared is a problem halved.... Share your problems with some one who understands you
• Causes Deep Abdominal Breathing • Increases Circulation • Relieves Tension
Have atleast 8 hours of sleep
Last but not least
Have balanced diet and take proper breaks Do your best !
Above all think THERE IS A LIFE BEYOND REVISION AND EXAMS !!!!!
Become the masters of stress and not its victims
DATA ANALYSIS AND INTERPRETATION
Age group of employees
% of respondents 51%
50 or more
Age of employees
Do u feel job stress?
How would you rate the level of your job stress?
2% 14% MILD MODERATE SEVERE EXTREME 44%
. What are the main causes of job stress?
% of respondents
Meeting deadlines excessive work too much pressure repititive work
causes of job stress
In your opinion has your job satisfaction declined because of work place stress?
4% 26% YES NO SOMETIMES 70%
In the past 2 years has the level of control over your job?
10% 0% INCREASED DECREASED REMAINED SAME 90%
Does stress affect your job performance?
% OF RESPONDENTS
What kind of problems are faced by you because of job stress?
32% 33% 30% PHYSICAL ORGANISATION AL 3% BEHAVIOURAL 2% ALL PSYHOLOGICA L BEHAVIOURAL ALL
Do you always take full allotment of time for your lunch/dinner breaks?
20% 30% YES NO SOMETIMES 50%
During past two years have you taken time off using vacation days, holidays, or leave time due to health effects of stress?
% OF RESPONDENTS
You have experienced which of the following health effects due to work related Stress?
22 16 6 Depression Sickness Fatigue Anxiety 13 Neck and back pain Memory loss 1
Fatigue Depression Anxiety Sickness Neck and back pain Memory loss
Is there any management program for coping with stress?
What type of individual strategy do you follow to get relief from stress?
% of respondents 34 20 22 13 11 exercises relaxation time management social gathering all
ax s m an atio ag n so em ci al g a en th t er in g se al l
Job stress is faced by almost all the employees (95%) working in banks, both private sector and public sector Banking employees face severe to moderate levels of job stress. The most prominent cause of job stress among banking employees is meeting deadlines. Most of the employees feel that sometimes their level of job satisfaction and job performance declines because of job stress.
Employees do not take proper allotment of time for lunch breaks. Employees do not take out time for vacations and holidays. Banking employees mostly feel neck and back pain due to job stress and they also feel sick more often. There is no management program for coping with stress Employees follow relaxation techniques to avoid stress. They also manage their time well and do exercises to get relief from stress.
• The management should have programs to help employees cope us with the stress. • The employees should take out proper time for their lunch and dinner breaks. • The employees should take out time for vacations and holidays. • Proper sitting arrangements
• Employees should take stress as their motivating factor. • The timings should be flexible to accommodate time for relaxing for the employees. This, in turn, will make them more productive and competitive • Personal level interaction with seniors should be increased. Mere professional relations do not let a person get relief from stress for longer duration. • The employees appreciation policy should be regular. Periodically, the good work done should be recognized.