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DESIGNING INTERVENTIONS

Presented By Sameer Mirani

INTERVENTION AND INTERVENTION DESIGN


Sequence of activities, planned actions and events intended to help an organization improve its performance and ef fectiveness. Intervention Design or Action Planning derives from careful diagnosis and is meant to resolve specific problems and to improve certain areas of organization functioning identified in the diagnosis.

EFFECTIVE INTERVENTIONS
Criteria's for interventions to be ef fective
The extent to which it fits the needs of the organization(based on valid information and giving members the choice to make free and informed choices) The degree to which it is based on causal knowledge of intended outcomes The extent to which it transfers change management competence to organization members.

DESIGNING EFFECTIVE INTERVENTIONS


Contingencies that affect effective interventions: Contingencies related to the change situation
Readiness for change Capability to change Cultural Context Capabilities of the Change Agent

Contingencies related to the Target of Change


Organizational Issues
Strategic Issues Technological and structural Issues Human Resource Issues Human Process Issues

Organizational Levels

T YPES OF INTERVENTIONS
HUMAN PROCESS INTERVENTIONS TECHNOSTRUCTURAL INTERVENTIONS HUMAN RESOURCE MANAGEMENT INTERVENTIONS STRATEGIC INTERVENTIONS

HUMAN PROCESS INTERVENTIONS


Interpersonal Interventions
Process Consultation Third Party Intervention Team Building

Organizational Interventions
Organization Confrontation Meeting Intergroup Relations Large Group Interventions

TECHNOSTRUCTURAL INTERVENTIONS
Structural Design Downsizing Reengineering

HUMAN RESOURCE MANAGEMENT INTERVENTIONS


Performance Management Related
Goal Setting Performance Appraisal Reward Systems

Developing Organization Talent


Coaching and Mentoring Career Planning and Development Management and Leadership

HUMAN RESOURCE MANAGEMENT INTERVENTIONS (CONTD..)


Supporting Organization Members
Managing workforce diversity Employee Stress and Wellness

STRATEGIC INTERVENTIONS
Interventions relating to organization relating to the environment or operating internally
Integrated strategic change Organization Design Culture Change

Interventions shaping collaborative strategies


Mergers and Acquisitions Alliances Networks

STRATEGIC INTERVENTIONS(CONTD..)
Interventions supporting continuous change
Self designing organizations Organization learning and knowledge management Built to change organizations