You are on page 1of 22

spoken word non verbal tone of voice

Various forms of NON


VERB AL
COMMUNICA TION(N.V.C.)
ar e:
CONCIOUS N.V.C.
SUBLIMINAL N.V.C.
VOLUNTARY N.V.C.
INVOLUNTARY N.V.C.
CO NSCIOUS N.V .C .
 Aware of general meaning of message.
 Receiver is also conscious .
 Aware of the intended meaning of that
received message.
 Sender is conscious about the non verbal
message that he/she is sending.
SU BL IMINAL N .V. C.
 Communication to SUBCONSCIOUS mind
of the receiver.
 Receiver is not fully aware of the received
message.
 Do not create conscious awareness but
still INFLUENCE the receiver.
 More powerful than conscious message.
Example:

1. Advertising
world,
relating to
PRODUCT
advertisemen
ts and
PROMOTIONS
.
2. Well dressed executives project
SUCCESS and CREDIBILITY.
INVOLU NTA RY N .V. C.
 Most non verbal
messages are in
voluntary.
 BODY LANGUAGE is
very evident.
 Unplanned physical
responses hence is more
revealing and honest.
 Convey non verbal signal
by:
 Facial expressions
 Gestures
 Body postures
VO LU NTA RY N.V .C.
 Controlled by a knowledgeable
person.
 To create impact/attract attention.
 Gestures, intentionally made
poses by a person: smiling,
moving hands.
 EXAMPLE:A person who knows
that people telling a lie often blink
their eyes take special care not to
blink when doing the same .
WHAT MAKES AN
IMPRESSION?

HOW YOU SPEAK


WORDS
YOUR BODY LANGUAGE
PARALANGUAGE
 Vocal cues that accompany spoken
language.
 RATE/SPEED:
• PITCH :Highness or lowness of voice;
low pitch
:maturity , strength and sexiness.
• high pitch :tenseness ,nervousness.
 VOLUME:
• Loud voices :overbearing and
aggressive
• Soft voices :timid and polite
BODY LANGUAGE
KINESICS
 KINESICS is derived from word
KINEME: minimal unit of facial
expression ,Body movements.
 It’s the “MOVEMENT ANALYSIS”
 Articulation of Body movements
,Facial Expressions and Gestures.
 Observe what the other person has
to say rather than just listening.
 It includes mutual gaze, smiling,
facial warmth, direct body orientation.
FACE EXPRESSIONS
 Organ of EMOTIONS.
 Most powerful channel of
non verbal
communication.
 Face tells the emotions
of the communicator.
 Encoding and Decoding
of messages through
facial expressions is
easier & effective.
OCULESICS
OCULESICS
EYE BEHAVIOUR degree of eye contact.

Use of eye in non verbal communication.

Include eye contact or eye avoidance

Direct and powerful form of non verbal


Communication.
POSTURE
 Right posture is very important in N.V.C.
 For confidence and self assurance:
 Keep head both horizontally and vertically
upright.
 Authoritative and serious:
 Straight head position.
 Friendly listening :
 Tilt head just little to one side.
GESTURES
 By moving body parts
one can convey both
SPECIFIC and
GENERAL
messages.
 Allows individuals to
express a variety of
feeling and thoughts.
 Gestures are
observed actions.
GESTURES and
POSTURES
HAPTICS

 Tactile or non verbal


communication by touch.
 Touching is our FIRST non
verbal experience in life.
 It not facilitates sending of the
message but also adds an
EMOTIONAL touch to that.
 It includes hand shakes ,holding
hands, kissing, high fives, pat on
the shoulder, brushing on the
arm.
 Haptic behaviour maybe divided
into following degrees of
intimacy:
Functional/professional

 Functional/professional.
Social/polite
 Social/polite
Friendship/warmth
 Friendship/warmth
 Love/intimacy
Love/intimacy
PROXEMICS
 The non verbal study of SPACE
and DISTANCE
 Nature, degree and effect of the
spatial separation individuals
naturally maintain.
 INTIMATE distance for(close
8inch-12inch) embracing and
whispering.
 PERSONAL(near 12inch
-36inch) distance among friends.
 SOCIAL(neutral 4ft -5ft)
distances for acquaintances.
 PUBLIC(5ft-8ft) distances used
for PUBLIC speaking.