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Change Agents & Resistors

Professionals        Knowledge worker Expert in his own field Likes autonomy Hates to be managed Does not like interference Arrogant Psychological contract .

values and integrity of company  Are my values similar? What are the real rules of getting in? .Dimensions of Personal Compacts  Formal  Tasks and performance requirements  What am I supposed to do? What help will I get in my job? What will be my salary?  Psychological  An employees personal commitment to individual and company objectives  How hard will I have to work? Are the rewards worth it?  Social  Employees perceptions of mission.

undisciplined. and unconventional Prefer change that challenges current structures Challenge accepted assumptions Enjoy risk and uncertainty May appear visionary and miss details  Pragmatists         Originators      . disciplined and organized Prefer change that maintains current structures Operate from conventional assumptions Enjoy predictability Appear cautious and inflexible Focus on details and routine Appear practical and agreeable Prefer change emphasizing workable outcomes Focus on results Operate as mediators Are open to both sides of argument Take middle of the road approach Are team oriented Appear unorganized.Change Response Styles  Conservers       Appear deliberate.

Competing Values Framework .

Managerial Competencies Receivind & Organizing Information Evaluating routine information Motivating others to perform Goal Setting Planning Taking initiative Organizing Controlling work progress .

How ‘good’ are you in … 1. Organizing work 17. Receiving and organizing information 12. Monitoring personal performance 21. Developing subordinates 14. Building and maintaining a power base 23. Managing Time and Stress 5. Negotiating agreement and commitment 24. Thinking Creatively 8. Motivating others to perform 6. Understanding Self and Others 16. Managing Conflict 4. Building Teams 19. Creating Change 22. Controlling progress 9. Participative decision making 18. Goal setting 13. Taking initiative 3. Planning 10. Delegating effectively 2. Communicating effectively 15. Evaluating routine information 11. Presenting ideas effectively Rate yourself: very low very high 1 2 3 4 5 6 7 8 9 10 . Working productively 7. Living with change 20.

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Perception .

Learning Organization .