TERMINAL MANAGEMENT

TERMINAL MANAGEMENT
• CONTAINER TERMINAL TYPICAL FIGURES. • 4 (Super) Post Panamax Cranes • 8 RTG’s • 4 FLT’s (MTHandling/Storage) • 20 Tugmasters + 40 Chassis.(Multi Trailer System - MTS.)? Quaylength: 800 - 1000 mtrs. • Terminal Area: 45 ha. • Cap. 350.000 moves/yr • CFS + Equipment. (FLT’s).

TERMINAL MANAGEMENT
• Main Facilities: • Office building: Staff - Agents Customs - Cafetaria & Washing Facilities - Others. • In/Out Gate, incl. Checkpoint. • Railway connections • Workshop incl. Equipment Parking Area. • CFS

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DEPT. • SECURITY/SAFETY DEPT. • FINANCE & ADM. • OPERATIONS DEPT. • HUMAN RESOURCES DEPARTMENT.TERMINAL MANAGEMENT • COMMERCIAL DEPT. • TECHNICAL DEPT. • COMMUNICATION • MANAGEMENT BY OBJECTIVES .

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COMMERCIAL DEPT. MARKETING/SALES .

COMMERCIAL DEPT. MARKETING/SALES • • • • • • • • What is a market ? Why know the (your) market? What is marketing ? The marketing mix The marketing manager Type of markets Marketing research The marketing plan .

COMMERCIAL DEPT. MARKETING/SALES MARKET RESEARCH • TRANSPORT MARKET DEVELOPMENTS • Volume growth • Unitization / containerization • Ship’s type/size • Modal split • Transport systems .

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MARKETING/SALES MARKET RESEARCH • • • • • ECONOMIC DEVELOPMENTS Global trade Global industrialization Cargo flows Finished products versus raw materials Policies • Economy of scale .COMMERCIAL DEPT.

MARKETING/SALES • MARKETING/SALES IN PORTS AND TERMINALS • Product • Place / Position • Price • Promotion • Personal selling • STRATEGY • Customer orientated .(Who is your customer) • Clear profile of company • Additional service rendering • Quality in service • Reliability .COMMERCIAL DEPT.

Customs procedures .COMMERCIAL DEPT.Working conditions .Capacities .Sailing times / Hinterland to/from port Transhipment status . MARKETING/SALES • ANALYSIS OF PORT’S / TERMINAL POSITION • Market segmentation • Competition analysis – Strength/weakness analysis .Equipment Management .Finance Techniques .Communication – Port charges .

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MARKETING/SALES • • • • • • • • • • COMPETITION ANALYSIS Identify all.COMMERCIAL DEPT. Good/bad competitors Select optimal market share Avoid creating desperate competitors COMPETITION ANALYSIS Competitor satisfied? Possible future moves and how dangerous? Competitor vulnerable? How most damaging retaliation? .

.COMMERCIAL DEPT. MARKETING/SALES COMPETITIVE ADVANTAGE • Technology leadership by itself rarely leads to success.

Port dues/ charges Super structure .Cargo handling charges • Shipping conditions (cif/fob) . MARKETING/SALES TARIFFS • • • • • • • PRICING Objectives / Determination Break .even analysis Strategy STRUCTURE Infrastructure .COMMERCIAL DEPT.

cargo load/disch via quay • QUAYDUES . Distance .Ship’s l. • WHARFAGE .a.Sea/Harbour .Distance • TUGBOATS .a. .cargo load/disch.o.Ship’s GRT .Category . (ton) Frequency reductions. MARKETING/SALES TARIFFS • PORT DUES/CHARGES • PILOTAGE -Draught .Ship’s l.o.per Tug. • PORT DUES .a.o.COMMERCIAL DEPT./day • (UN)MOORING .Ship’s l.

.COMMERCIAL DEPT. MARKETING/SALES TARIFFS • CARGO HANDLING CHARGES: • MULTI USER TERMINAL: See example • DEDICATED TERMINAL: Total amount/yr: Fixed costs (Per throughput category) Amount/ctr: Variable costs • VIRTUAL TERMINAL Contract identical to Dedicated Terminal but physically other arrangement.

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00 Duration of contract • 4.00 Service • 3. MARKETING/SALES CONTRACTS • MULTI USER TERMINAL CONTRACT • CONTENTS: • 1.COMMERCIAL DEPT.00 General description of services • 5.00 Definitions • 2.00 Operations .

00 Payments 10.COMMERCIAL DEPT.00 Translation Appendix I Rates Appendix II Adjustments Appendix III Reporting and Documentation .00 Assignments 9.00 Jurisdiction 8. MARKETING/SALES CONTRACTS • • • • • • • • 6.00 Liabilities 7.

separate Line Haulier .16 hrs.24 hrs.Feeder. • T/S: per move . .COMMERCIAL DEPT.Description of services (detailed) • LOAD/DISCHARGE LINE HAULIER: per move. incl free storage period . MARKETING/SALES CONTRACTS • RATES (As per clause 5. day Surcharge for other times. • RECEPTION/DELIVERY: Truck/Rail: per move .00: Operations ./day Holiday/ Weekend surcharge.

Via quay: per ctr.COMMERCIAL DEPT. MARKETING/SALES CONTRACTS • LOAD/DISCHARGE FEEDER (BARGE): Per move. (= 2 moves) • SURCHARGES: Per gang/shift . per ctr. 24 hrs/day Holiday/Weekend surcharge. • SHIFTING: Same bay. • STORAGE: Full: beyond free period: TEU/day MT: Free allotment:TEU/day or TEU/day/month. thereafter TEU/day.

CARGO.: Per ton ./24 hrs.COMMERCIAL DEPT. per gang/hour • REFRIGERATION: Per ctr. • LOAD/DISCH. • LOAD/DISCH. UNCONT.: Per move or Surcharge (%) on basis rate. NON STAN-DARD CTRS. MARKETING/SALES CONTRACTS • IDLE TIME/WAITING SHIP’S ARRIVAL: Beyond 1-2 hrs.

(To cargo interests ?) • Direct ex/into truck. • Reception/delivery: per ton. (IMO) cargo. MARKETING/SALES CONTRACTS • CFS • Stuffing. re-vanning: per ton. wagon. Reefer. • General. stripping. barge.COMMERCIAL DEPT. • GENERAL: • EXTRA SERVICE ON • REQUEST: Per Foreman/Labourer/hour or shift. Palletized. . • Storage: Open/Shed: beyond free period: ton/day.

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.TERMINAL CONTRACT • Guaranteed Production Clause: Example: 1500 moves/24hr or pro rata • Non .Performance Clause: (Penalty Clause) If guaranteed production not achieved: Terminal to pay a penalty to the Line of $1000 per extra hour.

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MARKETING/SALES • • • • • • • • • PROMOTION Advertising Public relations Exhibitions Conferences etc. Personal selling PERSONAL SELLING KNOW THE MARKET KNOW DEVELOPMENTS (ANTICIPATION) • KNOW YOUR CUSTOMER • KNOW YOUR COMPANY • KNOW YOUR TARIFFS .COMMERCIAL DEPT.

FINANCE & ADM. DEPARTMENT • INVOICING • BOOK KEEPING • WAGE (SALARY) ADMINISTRATION • COST CONTROL • PROJECTS • EDP .

DEPARTMENT .FINANCE & ADM.

FINANCE & ADM. DEPARTMENT INVOICING • • • • • • • Vessel’s outturn reports Delivery/Reception reports Stock reports Working orders Contracts Rate agreements Port Tariffs .

DEPARTMENT BOOK KEEPING • • • • • System Invoicing Wage administration Cost Control Monitoring (debtors) .FINANCE & ADM.

DEPARTMENT WAGE (SALARY) ADMINISTRATION • • • • • Salary info Working hours Overtime info Increments/Extra’s etc.FINANCE & ADM. (Collective) Labour agreement .

FINANCE & ADM. DEPARTMENT
COST CONTROL
• • • • • • • • Budget Monthly overview Annual overview Balance sheet Core figures Results (Profit - Loss account) Specifications Reporting

FINANCE & ADM. DEPARTMENT
COST CONTROL
• • • • • • • • Budget Monthly overview Annual overview Balance sheet Core figures Results (Profit - Loss account) Specifications Reporting

FINANCE & ADM. DEPARTMENT
COST CONTROL
• • • • • • • OVERVIEW MONTHLY / ANNUAL Budget items Results (P+L account) Comparison with budget Core figures Specifications Verbal reporting: discrepancies, actual/future developments

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.FINANCE & ADM. DEPARTMENT REPORTING • • • • • • • • • • • INFORMATION OPERATIONAL Production Productivity Occupancy rates INFORMATION MANAGEMENT Not only financial Short/Long term planning Operations -> efficiency Analyse -> measures -> developments.

FINANCE & ADM. DEPARTMENT PROJECTS • • • • • Investments Extensions (Lease) Contracts Merger Reorganisation .

DEPARTMENT ELECTRONIC DATA PROCESSING • Developments • Investment/Lease • Maintenance .FINANCE & ADM.

(confidential) .HUMAN RESOURCES DEPARTMENT • • • • • • Personnel Organisation Collective Labour Agreements Administration (Wage/salary??) Social legislation Representation Information .

HUMAN RESOURCES DEPARTMENT .

HUMAN RESOURCES DEPARTMENT PERSONNEL ORGANISATION • • • • • • • • • Availability (holidays/illness) Permanent/pool/agency Training Coaching Quality control Organisation of teams Foremen Technical support Communication .

HUMAN RESOURCES DEPARTMENT PERSONNEL ORGANISATION • • • • • • • • • TRAINING COACHING QUALITY CONTROL Internal / External Jobdescriptions Assessments (System) Promotion policy/system Sanctions/dismissal Communication .

HUMAN RESOURCES DEPARTMENT • COLLECTIVE LABOUR AGREEMENTS • REPRESENTATION • SOCIAL LEGISLATION • Unions • Employers Association • Works council • ADMINISTRATION • INFORMATION • Wage/salary administration (??) • Filing • Confidentiality • Privacy legislation .

operations. • Flexibility / employability • Social climate .HUMAN RESOURCES DEPARTMENT • GENERAL • Less physical functions • Increasing need specialist /combi functions • Automation: administration planning .

TECHNICAL DEPARTMENT • • • • • • • • • Equipment Office / Site Maintenance & Repair Stockkeeping (Spareparts) Planning/allocation Equipment lease / hire Husbandry (telephone / water) Procurement/Claims Research & Development .

TECHNICAL DEPARTMENT .

TECHNICAL DEPARTMENT MAINTENANCE & REPAIR • • • • • EQUIPMENT MAINTENANCE Schedules factory / supplier Coordination with Operations Inspections Safety certificates (Labour Inspection) • WORKSHOP REQUIREMENTS • Overhead crane – Central systems: – Lub. Oil – Hydrolic oil – Water suppl – Grease .

two compressors • Hand tools (air + electric) • Lifting equipment for changing wheels • Fixed and/or mobile working platforms • Spare part store/ administration • Electric welding machines + burner .TECHNICAL DEPARTMENT MAINTENANCE & REPAIR • Central air system 12 atm. .

380 V 16 .63A • Diesel fuel pump • El. up to 50 tons Steam cleaner • Electric terminals: 220 .TECHNICAL DEPARTMENT MAINTENANCE & REPAIR • Ventilated battery charge/store room + testing equipment • Drilling and grinding machines • Car lift (6 -10 tons) • Hydraulic lifting tools for cranes. .power supply abt. 120 kwh.

fuel .TECHNICAL DEPARTMENT MAINTENANCE & REPAIR • TYPICAL MAINTENANCE SCHEDULE DIESEL ENGINED EQUIPMENT DAILY • Engine control: water. travel & working lights • General: tyres. ladders. V-belts • Electrical: generator. oil. mirrors. safety functions. safety guard.

motors. . voltage.TECHNICAL DEPARTMENT MAINTENANCE & REPAIR • WEEKLY/50 HOURS • Check: tyre pressure. battery • Lubricate:drive chains. oil levels. generator. splains on drive shafts. air filters • Check:cable reels and connections. • 250 HOURS • Renew: engine oil. steering linkage. generator revs. brakes. wheel suspensions. oil filters.

and antisway cables. generator set and motors. bearings. wheel suspensions.TECHNICAL DEPARTMENT MAINTENANCE & REPAIR • 500 HOURS • Check: speed control of all engines and systems • 1000 HOURS • Check engine-fuel injectors. clean radiator • Internal check of all electric motors. doors (water-proof) • Check bolt connections on main frame. adjust valves. • Lubricate hoist. .

notice .quantity) .TECHNICAL DEPARTMENT STOCKKEEPING • Own stock of spareparts to be ascertained very carefully • Supplies from dealer / importer (availability .

TECHNICAL DEPARTMENT EQUIPMENT LEASE / HIRE • • • • Flexibility Type of equipment Availability Average requirement basis for own investments • Extra’s hire per day / week / month .

TECHNICAL DEPARTMENT HUSBANDRY • Telephone connections • Water supply • Power supply .

TECHNICAL DEPARTMENT PROCUREMENT CLAIMS • • • • • • Separation user/buyer sales/claims Minimum three competitive offers Comparable Quality / delivery time Available spareparts Quantity rebates .

TECHNICAL DEPARTMENT RESEARCH & DEVELOPMENT • Technological developments • Depending on terminal’s market position and size • R&D Philanthropist .

accidents • (Un)mooring vesssels .SECURITY/SAFETY DEPARTMENT • STAFF ONLY (??) (CONTRACTING OUT) • Gate keeping • Surveillance • Supervision fire fighting/life saving equipment • First aid .

SECURITY/SAFETY DEPARTMENT • SUPERVISION SAFETY / ENVIRONMENTAL RULES • Waste disposal • Prevention oil pollution • Traffic/safety signs • Training First Aid certificates • Consultation/agreements Fire Brigade/Ambulance • Accident register • Labour plan (Safety-Health-Wellbeing-Environment) • Annual Report .

OPERATIONS DEPARTMENT • • • • PLANNING VESSEL OPERATION LANDSIDE OPERATION OTHER ACTIVITIES .

OPERATIONS DEPARTMENT .

OPERATIONS DEPARTMENT • • • • • • • • KEY WORDS Flexibility Adaptability Anticipation TARGETS High productivity/service level Optimal use of capacities Operating at lowest possible costs .

OPERATIONS DEPARTMENT PLANNING • COMMUNICATION • EXTERNAL INFO from Ship’s Agent • Long Term Schedule • Coastwise Schedule • Delivery Information (IM .T/S) • Booking Information (EX) • Container Announcing List • Late Deliveries (EX) .

Stores) .OPERATIONS DEPARTMENT PLANNING • • • • • • • Customs Port Authority Trucking Companies Railways Feederlines (T/S) (Inland Waterway Transport) Husbanding Services (Repairs Laundry .

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(Loading) Ports and dates (Discharging) Ports and dates (Transhipment) Ports and dates.OPERATIONS DEPARTMENT PLANNING • LONG TERM SCHEDULE: Ship & Voyage nr. • Tight planning is required . • Guaranteed berth/gang/production required • Fixed dates for export cargo.

Ports Hours in port (ETA .ETD) Closing dates.14 days before arrival Ship & Voyage nr. FCL: 12 hours before ETA LCL: 24 hours before ETA .OPERATIONS DEPARTMENT PLANNING • • • • • • COASTWISE SCHEDULE: 10 .

OPERATIONS DEPARTMENT PLANNING • • • • • • • • • DELIVERY INFORMATION Discharging/Yard planning .Import Delivery Information Form 20/40 ctr.OW . Per Operator Weight Specials (OH .IMO) Reefers + Temperature Mode of delivery IMPORT .T/S + particulars .

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OPERATIONS DEPARTMENT PLANNING • BOOKING INFORMATION • Yard planning. daily updated.Export • Start one week before arrival. • Quantity 20/40’ per Operator and per destination • Weight Class • Specials (OH + OW + IMO) • Reefer + Temperature .

• Exact time of arrival and particulars must be available. To be agreed upon. otherwise for account of shipping company. .OPERATIONS DEPARTMENT PLANNING • • • • • • • • • CONTAINER ANNOUNCING LIST Final Booking List Loading Instruction Numerical Order Per Line (Consortia . LATE DELIVERIES.Alliances) Further as per Booking Info. Limited quantity. not hampering the operations.

. railway) to be accompanied by relevant customs documents to prevent delays.OPERATIONS DEPARTMENT PLANNING • CUSTOMS • Customs clearance on board. truck. but before arrival manifests and export documents are delivered to customs office. • Loading lists (Feeders.

welding) • Berth allocation • TRUCKING COMPANIES • Pick up at random. • Permits in case of repairs with open fire (burning . . • Priority for perishable cargo. no notice.OPERATIONS DEPARTMENT PLANNING • PORT AUTHORITY. but certain regulation is required in order to prevent congestion. • Declaration of Dangerous Goods (Import/Export) including stowage positions.

. • Direct/Indirect loading? • FEEDERS (INLAND WATERWAYS) • Stowage info/planning • Berth/labour/equipment allocation.OPERATIONS DEPARTMENT PLANNING • RAILWAYS • Info to Railway Company for planning purposes. containers are allocated to specified wagons.

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• INTERNAL: • SHIPPLANNING .Central Coordinating Office ) • IMO/Specials appointed slots.EXPORT • Outline Stowage from principal. . • Operation Plan • Loading/discharging list sequential. • Shiftlist.OPERATIONS DEPARTMENT PLANNING • HUSBANDING SERVICES • Coordination with Terminal Operator • Close contact in order not to hamper the operation. (Central Stowage Office .

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Max. Stackweight Stability/Trim .OPERATIONS DEPARTMENT PLANNING • • • • • • • • • • • SHIPPLANNING .EXPORT Container Announcing List 20/40/45/…48/49/52/53 ?? Destination Weightclass: MT-10-15-20->20t Yardposition .loading sequence. SHIPPLANNING EXPORT Loading List Sequential • Completing Ship’s Stowage Plan .parameters.

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EXPORT 20/40/45/ …48/49/52/53 ???? Destination Weightclass: MT-12-20->20t Specials (OH .Flat-beds Reefers IMO ctrs .OPERATIONS DEPARTMENT PLANNING • • • • • • • YARDPLANNING .IMO segregation as per vessel regulations (port area’s) .OL .OW .

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h: one slot open in top tier 3 . • RTG stacking: 2 .IMPORT Ship’s Stowage Plan Discharging List Sequential YARDPLANNING . • Import .h: two slots open in top tier .truck/rail/CFS .IMPORT Outline Planning .T/S per destination .OPERATIONS DEPARTMENT PLANNING • • • • • • SHIPPLANNING .Line etc.at random max. 2-high to prevent excessive shifting.

gloves. • Protective clothing: overalls.reports incl. . yardposition.Classification Separate stacking/stowage Water/liquid tight surface.ability to collect min. contents of one tanktainer. Special provisions for leaking cargo . masks.OPERATIONS DEPARTMENT PLANNING • • • • • DANGEROUS GOODS IMO . boots. • Availability of daily stock.

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• • • • . United Nations Joint EDIFACT Board.Loading sequence: Total Vessel Per Bay Per Cell Terminal Sailing Report (Reporting) Electronic Data Interchange (EDI) EDI: Structured data and standard messages.separation Longitudinal section Discharge .OPERATIONS DEPARTMENT PLANNING • • • • • • • TOTAL PLANNING OPERATIONS PLAN: Working times Cranes/Gangs per shift Crane division .

OPERATIONS DEPARTMENT
PLANNING
• EDIFACT - MESSAGES • STOWAGE INFORMATION Bayplan-in BAPLIE Stowage instructions MOVINS Bayplan-out BAPLIE • DISCHARGE DEEPSEA Call info CALINF Ctr. pre-arrival adv. COPRAR Ctr. arrival info COARRI

release order COREOR Ctr. CODECO • LANDSIDE OPERATION (Road/Rail/Barge) Ctr. dep. Arrival confirm COARCO . pre-dep. Advice COPRDP Ctr.OPERATIONS DEPARTMENT PLANNING • LOADING DEEPSEA Call info CALINF Ctr. Accept. order COACOR Ctr. departure conf. pick-up notice COPINO Ctr. Arrival notice COARNO Ctr. Confirm CODEPA • LANDSIDE OPERATION (Road/Rail/Barge) Ctr.

• Flexibility!! . • To be adjusted as required and possible.OPERATIONS DEPARTMENT PLANNING • BERTH ALLOCATION • WINDOWS as per Long Term Schedule agreement.

• Max. 1200 ctrs/24 hrs.OPERATIONS DEPARTMENT VESSEL OPERATION • 24 hrs/day . Productivity: 100 ctrs/hr. • Max. • Guaranteed productivity: e. . 4 cranes .7 days/week.4 RTG’s per vessel.g.

• 2 Cranedriver/Radioman • 1 RTG driver • 4-5 Tugmasters (MTS . • Productivity: 180 .OPERATIONS DEPARTMENT VESSEL OPERATION • LABOUR/EQUIPMENT • Gangsize conventional Full Container Operation. .2) • 2 Checkers • 3 Lashing men.200 ctrs/shift.

OPERATIONS DEPARTMENT VESSEL OPERATION • Gangsize (technically) dependent on phase of automation and vessel construction.ASC/OHBC • ? Checkers (container identification?) ? • Lashing men. (Near) future??: • 2 Cranedriver/Radioman • .AGV • . (Open Hatch + Guides “on deck” vessels?) .

OPERATIONS DEPARTMENT LANDSIDE OPERATION • • • • • • • • LABOUR/EQUIPMENT Receiving/delivery 16 hrs/day .5/6 days/week Housekeeping 2 RTG drivers 2 Checkers 2 ECH FLT’s (MT’s) 4 Tugmasters .

Conventional: 1 FLT + 4 Lab.5days/week • Per stuffing/stripping gang: Palletized: 1 FLT + 2 Lab. .OPERATIONS DEPARTMENT LANDSIDE OPERATION • LABOUR/EQUIPMENT • CONTAINER FREIGHT STATION CFS • 8 hrs/day .

• Stuffing/Stripping into/out of container.TERMINAL OPERATIONS GENERAL ASPECTS • CONTAINER FREIGHT STATION CFS. . • Receiving/delivery LCL cargo • Platform shed • FLT’s 2-3 tons cap. • Re-Stuffing/Consolidation.

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OPERATIONS DEPARTMENT OTHER ACTIVITIES • • • • • AGENCY SERVICES MT CONTAINER DEPOT TRUCKING CONTAINER REPAIR FREIGHT FORWARDING .

TERMINAL MANAGEMENT • MANAGEMENT BY OBJECTIVES (BUDGET) COMMUNICATION VIA OVERLAPPING CIRCLES • WORKS COUNCIL • LABOUR MEETINGS • MORNING PRAYERS • OPERATIONS TEAM • (INFO TEAM) • MANAGEMENT TEAM .

6/yr Consultative meeting .6/yr chairman in turn .TERMINAL MANAGEMENT • • • • • • • WORKS COUNCIL Regulated by law Right of advise Right of approval Right of appeal Works council meeting .

TERMINAL MANAGEMENT • • • • • • • • • LABOUR MEETING Periodic (weekly) Assistent Manager Foremen Labourers Information about running projects Evaluation. learning from mistakes Information about new projects Feed back from labour regarding: Safety Production Better use of equipment • New ideas .

• Changes in planning • Aob. Manager Assistent Manager TD Planning employee • Proceedings/productions last 24 hrs.Chairman Comm.TERMINAL MANAGEMENT • MORNING PRAYERS • Daily • Operations Manager . .

Chairman Assistent Managers Info ex/to MT Operational developmentsProductions Yard Lay-out Drastic repairs equipm/site Significant oper. developm. .TERMINAL MANAGEMENT • • • • • • OPERATIONS TEAM Weekly Operations Manager .

Chairman (Members MT) Staffemployees: Procurement Claims Security/Safety • General Info .TERMINAL MANAGEMENT • • • • • (INFO TEAM) Monthly Managing Director .

put together/discuss P+L account Periodic overviews Possisble measures Any significant development .Chairman Dep. Dir.TERMINAL MANAGEMENT • • • • • • • • • • • • • • MANAGEMENT TEAM Weekly Managing Director . (Comm.) Operations Manager Technical Manager Human Resources Manager Controller MANAGEMENT TEAM Budget . Man. Dept.

TERMINAL MANAGEMENT • • • • • • BOARD OF COMMISIONERS Periodically/Events SHAREHOLDER’S MEETING Annual Approval Dividends .

v.4000 TEU PORT: Imp .00 • Productivity Guarantee: 1200 moves/24hr .16.TERMINAL OPERATIONS & MANAGEMENT • • • • • • EXAMPLE: INTERMODAL SHIPPING Europe .Far East v. 9 VESSELS .: 00.00 .T/S Window: Weekly -Wednesd.Exp .

00 .00 .17. 1: Coastwise schedule: Wed. 1st. . daily updated stating export containers per destination/size/weight/specials • Yardplanning: Per destination/size/weightclass/etc taking above info into account.Oct.00 Closing dates: FCL: Tue.13.TERMINAL OPERATIONS & MANAGEMENT • Long Term Schedule: Wed. 12 . 00.00 hrs • Oct. Oct.00 • Booking Informations: From Oct. Oct 14: 01. 13 .00 LCL: Mon.16.16.

TERMINAL OPERATIONS & MANAGEMENT • Oct. Rail and Feeder Lines. Planning general outline Import and T/S containers. Form. • Total moves: Import 175 Export 85 T/S 400 Total 650 • Info/communication Truck. . 9: Delivery Info.

TERMINAL OPERATIONS & MANAGEMENT • Tue.00 . 1500: Container Announcing List. 00.16. 13 Oct.00 2 Gangs • Tue 13 Oct.00 . Loading: 100 ctrs. Oct. 1400: Agreed Labour/Equipment Planning: Wed.00 Alongside.14: 00.00 Pilot .00 2 Gangs 08. Oct 13: Final ETA: Wed.01. . • Tue.08.

00 Alongside 14/10 03. 14/10: 00.08.16.00 1 Gang 08. 1600: ETA Pilot 14/10 02.00 2 Gangs .00 .TERMINAL OPERATIONS & MANAGEMENT • Tue 13 Oct.00 • Altered Planning: Wed.00 .

0500 hrs. Moves 775 (Extra MT’s) • Operation: 05.00 4 Gangs • Reporting to Coordinating Office via Terminal Sailing Report.TERMINAL OPERATIONS & MANAGEMENT • Actual: • Arrival alongside: Wed.00 . .00 .16.08. 13 Oct.00 1 Gang 08.

16.) • IN SPITE OF ALL MODERN TECHNOLOGY AND DEVELOPMENTS: • A SHIP IS NOT A BUS.TERMINAL OPERATIONS & MANAGEMENT • REMARKS: • Guaranteed Productivity: 05.00 .00 = 11 x 50 = 550 • Actual Productivity: 775 • Idle Time .00.05. To be invoiced: Beyond 2 hours after Final ETA = 2 hours at agreed rate per Gang as ordered (= 4 Ganghours. .00 .Waiting for Arrival: 01.