Interpersonal Relationship

Do you talk in the same manner while interacting with your…?

Parents Boss Colleagues Close Friends Children Salesman Policeman Subordinates

IPR-definition

An interaction between two or more people.

Forms of IPR

•Individuals working in the same Organization
•Individuals in the same team

• With Family & Relatives
• Between Child & Parents • With Friends & Neighbours •With Customers, Suppliers

Effectiveness of Interpersonal Relationship

Understanding Yourself

Understanding &Working with Others

Leading Individuals & Group

Understanding &Working in a Team

Self Awareness

Understanding Motivation, Personality, perception
Attitude, Communication and how these factors influence one’s judgment, decisions & interactions with other people

Johari Window

Self Known Unknown

Known Others Unknown

Open

Blind

Hidden

Unknown

Paramjit Sharma

Johari Window

Self Known
Unknown

Known Others

Blind

Open
Unknown

Unknown

Hidden

Paramjit Sharma

Gaining Self Awareness
Other’s Feedback

Self Disclosures

Diverse Experience

Self Awareness

Self Analysis
Motivation Perception Personality

Attitude

Communication

Self Awareness

Motivation

Motivation-defined

Process which initiates, guides, & maintain GOAL oriented behaviour.

Karoly Takacs

What are Your Goals ?

Harvard Business School

Motivation

Intrinsic Motivation:

behavior performed for its own sake. Motivation comes from performing the work.
Extrinsic Motivation:

Mother Child

behavior performed to acquire rewards. Motivation source is the consequence of an action

MBA

Motivation

Self Awareness

Perception

Perception

A process of receiving, organizing, interpreting, checking, and reacting to sensory stimuli so as to form a meaningful and coherent picture of the object.

Perception

Perception

Roger Bannister

Read & Speak
M---A---C….D…O…N..A…L….D

M---A---C….M…I…L..L…A….N

M---A---C….T…A…V..I…S….H M---A---C….M…..O…H….A…N

M---A---C….H…I…N..E…R….Y

Self Awareness

Personality

Personality

Sum total of ways in which an individual Interact and React with others

Big Five Personality Traits

Openness Conscientiousness Agreeableness Extroversion Neuroticism

Paramjit Sharma

Big Five personality traits

Openness
• Transparency • Appreciation for art, emotion, adventure, unusual ideas,

Paramjit Sharma

Big Five personality traits

Conscientiousness
•Efficient/ Organized vs. Easy-going / careless).

• A tendency to show self-discipline,
act dutifully, and aim for achievement •Planned rather than spontaneous behaviour.

Paramjit Sharma

Big Five personality traits

•Agreeableness
•Friendly / Compassionate vs.
Competitive / Outspoken/Argumentative).

•A tendency to be Cooperative rather than suspicious
•Non Agreeable may compete than cooperate ,could be manipulative too

Paramjit Sharma

Big Five personality traits

•Neuroticism
•Sensitive / nervous vs. Secure / confident).

•A tendency to experience unpleasant/pleasant emotions, such as anger, anxiety, depression, happiness

Paramjit Sharma

Big Five personality traits

Extroversion
•Outgoing / Energetic vs. Shy / Reserved.
• Positive emotions, and

•The tendency to seek stimulation in the company of others.

Paramjit Sharma

perfectionist

Realistic Conscientious Principled Hard working Appreciative

questioner

Trustworthy Value Loyalty Clarity Attentive Committed Outspoken

adventurer

Energetic Lively Optimistic Spontaneous Risk taking

achiever

Energetic Optimistic Self Assured Goal Oriented Adjustable

romantic

Warm Sensitive Perceptive Caring Creative

asserter

Direct Self Reliant Self Confident Protective Supportive Challenger

peacemaker

Receptive Good Natured Supportive Cooperative Caring Facilitator

helper

Warm Concerned Nurturing Sensitive Generous

Building your personality

Draw a picture of a Successful person

Elucidate features of his personality

Which features you wish to emulate

Self Awareness

Attitude

ATTITUDE

A State of readiness to act or not to act: mental postures, conduct, feelings, desires, fears, convictions to act for or against an environment

Components of Attitude

Affective

Cognitive
knowledge

feelings

Behaviour
act to behave

Types of Attitudes

Job Satisfaction

Job Involvement

Organizational Commitment

Types of Attitudes
General attitude towards three areas Job Satisfaction •Job Factors •Individual Adjustment •Group Relationship

Types of Attitudes

Job Involvement

Extent to which an individual identifies with his/her job, actively participate and considers his performance important to self worth

Types of Attitudes
An individual’s orientation towards the organization in terms of loyalty, identification and involvement

Organizational Commitment

Lawrence Lemieux

Self Awareness

Communication

Communication

Transmission of message from one person or persons(Sender) to another(Receiver)

Message

Sender’s Meaning

Receiver’s Meaning

Message Interpretation

Barriers to Communication

•Language •Attitude •Blocked Mind •Perception •Listening •Filtering •Reaction

•Interpretation •Body Language

10 ways to improve IP Skills
•Smile •Be Appreciative •Pay attention to others •Practice Active Listening •Bring People together •Self Awareness •Communicate Clearly •Humour •See it from other’s Side •Do Not Complain

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