Submitted To: Submitted By:

Prof. Asim Tanveer
Abdul Malik Kamran Saif Tahir Usman

MOBILE BANKING & E. Institute of Business & BANKING Infor mation
F07MD017 F07MD035 F07MD049


What is Mobile Banking ?
A financial transaction conducted by logging on to a bank's website using a cell phone, such as viewing account balances, making transfers between accounts, or paying bills. This can be conducted through the internet browser on the phone, through a program downloaded from your bank, or by text-message (SMS).

Benefi ts
ØMy Bank in My Pocket ØAbsolute convenience for the consumer ØA user-friendly payment solution ØSafe the transaction ØContingency plan if the mobile phone gets stolen ØEase of use ØLow cost banking ØNew services: buying airtime, paying bills ØLess need to carry cash - cash is expensive for the consumer

Technologies Enabling Mobile Banking
Technically speaking most of these services can be deployed using more than one channel. Presently, Mobile Banking is being deployed using mobile applications developed on one of the following four channels. 1. 2. 2. 4. IVR (Interactive Voice Response) SMS (Short Messaging Service) WAP (Wireless Access Protocol) Standalone Mobile Application Clients

Classifying Services

Networking and Data Access

nMess aging nFile sharing

Se rv ic e

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Credit Card Company

The benefits which we got from e banking are listed below

ØChoice and Convenience for Customers ØAttracting High Value Customers ØEnhanced Image ØIncreased Revenues ØEasier Expansion ØLoad Reduction on Other Channels ØCost Reduction ØOrganizational Efficiency

Difference b/w Mobile and E.BANKING

1. The banking alert services that grew to be a major driver of mobile banking in many countries cannot be effectively implemented in an Internet banking paradigm. It is just not possible to send SMS confirmations to Internet users.

2. The security implementations possible with mobile banking is much more advanced (especially if the SIM card is utilised). This is because mobile banking security can be based on keys or certificates - the holy grail of electronic banking very difficult to implement with Internet Banking. The notion of carrying your banking keys in a device that you have with you all the time (your mobile phone) is extremely powerful and enable the deployment of new types of banking solutions never before possible. 3. The immediacy of mobile phones and the fact that it can probably be utilised anywhere (very few places do not have mobile phone coverage), allows for new types of solutions. Some of these solutions can be implemented in conjunction with existing banking operations. (E.g. allow clients to change a PIN on the phone after an ATM transaction, allow clients to block a credit card from a phone, enable a client to authorise access to personal information from the phone etc. etc.) 4. The best mobile banking deployments utilise message-based implementations (rather than session-based implementations which is prevalent in Internet banking). This architecture leads to significant differences in what is possible and how service is to be delivered. However, the biggest difference is the access that mobile banking have enabled especially to people that never had access to electronic banking before. Internet banking enabled people to access their banking electronically only if they had been banked before, whereas mobile banking is leading to a revolution where people are being banked who never had a banking relationship in the past. This is largely because of the utility and functionality that is now being made available to people with cell-phones (which is much more than people with access to the Internet)

Speaking of statistics, a total of 1.6 billion bank accounts exist worldwide. Compare this to 4 billion cell phone users. Speaking of Pakistan, the banking industry is host to close to 20 million bank accounts as compared to over 90 million cell phone subscribers. Telecom operators and vendors have well enough statistical evidence to believe they already have a head start!

Banks providing services of mobile banking
ØMCB (Muslim Commercial bank) ØHBL (Habib bank limited) ØNBP (National bank of Pakistan) ØCitibank ØBarclays

Best Bank
In this assignment we have study he following banks ØMCB (Muslim Commercial bank) ØHBL (Habib bank limited) ØNBP (National bank of Pakistan) ØCitibank ØBarclays Our study has shown us that HBL is much better bank than other banks due to its services provided to is customers. In this new era of mobile banking all the banks trying to facilitate their customers in quick and better way to attract more and more customers in this race HBL is going in front of its competitors

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