Non-Verbal Communication

By: Abdirahman Daud & Mohsin Ali Khan

What is non verbal communication?

Is the process of communication through sending and receiving wordless messages. Is the information that is communicated without using words.

Types of non verbal communication.

Facial Expression
You have 80 muscles in your face that can create more than 7,000 facial expressions. There are six main types of facial expressions found in all cultures are:Happiness (round eyes, smiles, raised cheeks ) Fear (around eyes, open mouth ) Angry (lower eyebrow and stare intensely ) Disgusting (wrinkled nose, lowered eyelids and eyebrow, raised upper lip) Surprise (raised eyebrow, wide open eyes, open mouth ) Sadness (Area around mouth and eyes)


Deliberate movements and signals. Common gestures include waving, pointing, and using fingers to indicate number amounts.


Body Language and Posture
Posture and movement can also convey a great deal on information. Such as arm-crossing, and leg-crossing, hands in the pocket, hands on the hips.


is the study of how people use and perceive the physical space around them


Eye Gaze
Looking, staring, and blinking can also be important nonverbal behaviors.


Haptics is the study of touching as nonverbal communication. Handshakes, holding hands, kissing (cheek, lips, hand), back slap, high five, shoulder pat, brushing arm, e.t.c


Paralanguage (sometimes called vocalics) is the study of nonverbal cues of the voice. Various acoustic properties of speech such as tone voice, pitch, loudness, inflection e.t.c

Advantage of non verbal communication.
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You can communicate with someone who is hard of hearing of deaf. You can communicate at place where you are supposed to maintain silence. You can communicate something which you don't want others to hear or listen to. You can communicate if you are far away from a person. The person can see but not hear you. Non-verbal communication makes conversation short and brief.

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You can not have long conversation. It varies culture to culture. Can not discuss the particulars of your message. Difficult to understand and requires a lot of repetitions. Can not be used as a public tool for communication. Less influential and can not be used everywhere.

What is this Posture?
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Welcome Come inside

What is this Posture?
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Determined Confident readiness

What is this Posture?


What is this Posture?


What is this Posture?


So What Does This Mean?
I can’t take it anymore!  It hurts so much!  Pain

So What Does This Mean?
Pensive  Thinking


So What Does This Mean?
Wow!  Shocked  Surprised  Bad Hair Day!

So What Does This Mean?
Wanna fight?  Aggressive  No flight here just!

So What Does This Mean?


So What Does This Mean?
It’s not fair!  I want it!

So What Does This Mean?

1: Oh really must I be here? Why do I have to sit next to her? I’ve got it! 2: Worried. This guy to my right is weird. 3: I Can’t leave her alone. This is important to my future!

So What Does This Mean?
This guy is angry!  Leave me alone!

So What Does This Mean?
Now just stop that!  Get out of here!  Defensive  Oppositional

So What Does This Mean?

We girls do have fun! We enjoy each others’ company! Rapport Sociable



Brisk, erect walk


Standing with hands on Readiness, aggression hips Sitting with legs crossed, foot kicking slightly Sitting, legs apart Boredom

Open, relaxed

Arms crossed on chest
Walking with hands in pockets, shoulders hunched

Dejection, unhappiness, disappointment

NONVERBAL BEHAVIOR Hand to cheek Touching, slightly rubbing nose Rubbing the eye Hands clasped behind back Locked ankles Head resting in hand, eyes downcast

INTERPRETATION Evaluation, thinking Rejection, doubt, lying Doubt, disbelief Anger, frustration, apprehension Apprehension, worry, anxiety Boredom

Cultural difference in non verbal communication

GESTURES – Nodding Yes or No

For Americans, up and down means yes, side to side means no In Bulgaria, the nods are reversed in meaning.

What means this?

In France means “ I don’t believe you”. But in Somalia means “ I see you” or “ look”.

What about this?

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Most of the world means “O.K” In Iran means ”extremely obscene” OR rude. In Nigeria “Good luck”. In Japan means “five”. In Turkey means “political rightist party”

What about this?

In Somalia means “ rude or dishonest sign”. In some parts of Europe means “ private signal to show that something is joke”.

What about this?

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commonly means “everything is all right or perfect”. In France means “worthless”. Japan means “ money”. In German means “ rude”. In Malta, Greece and Brazil means “obscene”

What about this?

In Brazil means “Good luck”. Russia means “you get nothing from me”. Yugoslavia means “you can’t have it”. Turkey, Tunisia & Holland means “obscene”.

What about this?

In Somalia means “greeting” especially when there is a distance between two person. In China means “thanks”.

What about this?

Commonly means “Pistol” In south china means “7”

Thanks for your time