HOW TO COMMUNICATE WITH YOUR SUBORDINATES EFFECTIVELY

How/Why: Superior-Subordinate Communication

Information is exchanged for a variety of reasons

Information flows both ways

Communication plays a critical role in shaping and maintaining an acceptable superior-subordinate relationship

Speak the Gist

The office is a busy place where employees are preoccupied all the time. Therefore, to communicate with them, one must make it short and clear.

Deliver in such a way that people would understand at once.

The best way is to speak the details concisely---the who, what, when, where and how.

Know the Message Recipients

One important component of the whole communication

process is the message recipient.

No matter how clear you deliver, it won't be as good if it

is not fully understood by the person.

Listen Well
Communicating doesn't only involve speaking and

delivering messages, one also have to listen to your fellow as well.

Communication entails a give-and-take process so

participate well in all the stages.

Show listening gestures such as nodding, saying "I

understand and intent eye-to-eye contact.

Superior/Subordinate Relationship
For the supervisor

For the subordinate

The supervisor may serve as a

role model The supervisor may have formal power to reward/punish The supervisor mediates the formal downward communication The supervisor may develop a personal relationship with the subordinate

The subordinate serves as a

channel of informal communication from other subordinates (both task/personal issues) The subordinates satisfaction with the relationship may have a direct impact on the supervisors satisfaction with the relationship The supervisors performance is eventually dependent on the performance of the subordinate
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Desirable Body Language of while Interacting with Subordinates

Professional Attire Demeanour indicating interest and attention Respectful posture towards employee Eye contact with employee Leaning slightly forward to convey listening intent Interspersing listening with talking.

Undesirable Body Language of Manager while Talking to his Subordinate

Causal/Informal attire

Disinterested, distracted expression

Wandering eye across the room Talking more than listening Feet pointing towards employees Interrupting employee often Receiving/ making phone calls Allowing external interruptions

Power Differences
Positive Value congruence Non-routine problem solving Insider markets Support Coaching Negative Performance monitoring Face-threatening acts Competitive conflict Power games

Think about it
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