Communication Choices | Nonverbal Communication | Communication

Communication Choices

What is communication?
 The process of creating and exchanging meaning through symbolic interaction.  We exchanging information and ideas with others using symbols.

What kind of symbols?  Verbal – words you use.  Examples of non-verbal communication:  Gestures  Facial expressions  Posture  Attire  Tone of voice .  Nonverbal – anything except spoken words. It includes sounds and movements.

 Includes the people present  The occasion  The task .Making choices – consider the…  Context – the situation in which communication occurs.

Context What is our current context? Communication Applications class Who are the people? Students & teacher What is the occasion? Education/Learning What is the task? To learn about communication choices .

How does context affect the way we communicate?  Would you speak the same way in front of a judge as you would hanging out with your friends?  Would you act the same way at a wedding as you would at a rock concert?  Would you talk to the police officer the same way you talk to a baby? .

We communicate differently in different contexts.  Talking to a police officer like a baby would probably raise a lot of eye brows! .  A wedding is not a place to get rowdy and obnoxious but it is perfectly acceptable at a rock concert.  You would often not use the same language and style speaking to a judge as you would with your friends.

.  The example of the wedding vs. It will vary depending on your context.Making choices – also consider…  Appropriateness .It is what is suitable for a specific situation. rock concert behavior indicates appropriateness.

.  If you have a job. you might be in the role of a son or daughter.  Right now you are in the role of a student. brother or sister.  When you go home.  You often behave and communicate different in each of these roles.Three things that determine appropriateness  Your role. It will vary depending on your context. – a part played in a specific situation. you would be in the role of an employee.

Three things that determine appropriateness  A norm is a stated or implied expectation. .S.  It is a guideline for what is appropriate.  Dating norms in the U. might be different than in another country.  Norms for one school might be different than another.  They can be written or unwritten and varies from place to place and in different contexts.

 You have the responsibility for  What is appropriate for yourself and your listeners. .  They are the foundation in which you make your communication decisions.  What is appropriate for the occasion.Three things that determine appropriateness  A standard is an established level of requirement or excellence.  What is appropriate for the task.

Why are communication skills important?  Determines your success:     In school On the job In relationships Every aspect of your life .

.  You cannot NOT communicate.Everything Speaks  Every time that you interact with another human being you are communicating.

Competent Communicators Use  Knowledge  Attitudes  Skills .

Knowledge  Having the right information  Support for your ideas  Without knowledge you cannot be taken seriously .

Attitudes  Influence the way you see yourself and others  They impact others  Can be managed and changed .

Skills  Task skills help you do a job  Relationship skills help you to get along with others  Tact – Speak without offending  Courtesy – Polite behaviors and words  Respect – Showing consideration and appreciation .

Keys to Success .

 Know that words are powerful – can build up and destroy  Choose not to given into the power of spoken words if they will hurt others . Avoid gossip.Speak with Good Purpose  Think before you speak  Be positive with our language.

Speaking Test  Ask yourself these three questions before you say something to someone else:  Is it true?  Is it kind?  Is it necessary?  Should answer “yes” to 2 of the 3 before saying it. .

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