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Human Behavior

(With Reference to Transaction Analysis)
Presented By: Akansha Gupta Shrey Gulati MFM-II(2013-15) Presented To: Prof. A. Srinivasa Rao

Human Beings have different egos and these ego clashes with each other results in causing conflicts and hence, a stressful life.

Transactional Analysis  Transactional Analysis is a theory developed by Dr. . and Strokes & Games.  Originally trained in psychoanalysis. Berne wanted a theory which could be understood and available to everyone.  The theory outlines how we have developed and treat ourselves. Transaction. how we relate and communicate with others.  Transactional Analysis is a social psychology and a method to improve communication.  TA includes 3 major areas that are –Ego States. Eric Berne in the 1950s. and offers suggestions and interventions which will enable us to change and grow.

parent’s influence and surroundings Irrespective of age. .Each of our personalities is made up with various Ego states • The Parent • The Adult • The Child These Ego states are developed or borrowed based on our Upbringing. all of us have these ego states within us.

.Parent Ego Characterized by domineering. stern and critical. over protective & loving. It is illustrated by those who establish standard and rule for other.

and make logical choices. In adult state information is gathered. .Adult Ego In this people attack problems in a cool minded rational manner. carefully analyze it. generate alternative.

Characterize by very immature behaviors. or rebellious. emotional. .Child Ego This is the part of ego state where we are submissive & conforming. joyful. insubordinate.

In short .

REBELLIOUS . DEEMPHASIZE EMOTION MODIFIED BEHAVIOUR TO CONFORM TO ADULT EXPECTATIONS. RATIONAL. NATULRALLY CURIOUS &CREATIVE. SUMBISSIVE A (ADULT) ADULT C (CHILD) ADAPTED CHILD NATURAL CHILD PLAYFUL. MANUPULATIVE. “SHOULD” &”DON’TS” CONSOLING. SYMPATHY OBJECTIVE.Basic human ego states (Personality states) THREE BASIC EGO STATES FURTHER BREAKDOWN OF EGO STATES P (PARENT) CRITICAL PARENT NURTURING PARENT LECTURING. ORIENTED TOWARD PROBLEM SOLVING. “TAKING CARE” OF OTHERS. IMPULSIVE. CRITICIZING. MANY “OUGHTS”. FUN LOVING.

MR. TOM.Typical ways of expressing ego states on the job “CAN’T YOU TURN IN A REPORT ON TIME JUST ONCE?” CRITICAL PARENT “YOU SHOULD CLEAN UP YOUR DESK ONCE IN A WHILE!” “I’M SURPRISED AT YOU… THIS PRODUCT SHOULD HAVE BEEN COMPLETED A MONTH AGO.” “WHY DO YOU ALWAYS PICK ON ME… THE OTHERS WERE IN ON THIS TOO!” “LET ME SEE HOW THIS GADGET WORKS.” “WONDER WHAT HAPPENS IF WE DO IT THIS WAY?” “LET’S KNOCK OFF FOR TODAY! WHO WANTS TO WORK ON A FRIDAY AFTERNOON ANYWAY?” ADULT ADAPTED CHILD NATURAL CHILD . SMITH” “YOU’VE DONE A SWELL JOB.” NURTURING PARENT “I’M ONLY TRYING TO HELP YOU” “LET ME CLEAN UP THAT DESK FOR YOU. I’LL TRY TO IMPROVE.” “WHAT ARE THE ALTERNATIVES?” “CAN’T WE REACH SOME SORT OF COMPROMISE?” “WHAT CONSEQUENCES WILL THIS ACTION HAVE?” “ANYTHING YOU SAY. SIR!” “SORRY.

Types of Transactions .

Transactions are complimentary if the message sent or behavior exhibited by 1 person ego state receive the appropriate and expected response from the other person ego state. .Complimentary transaction It shows 3 possible complementary.

Complimentary Transactions .

What happened here? .

Crossed transactions It occurs when message sent the behavior exhibited by the 1 person’s ego state is reacted to by an incompatible and unexpected ego state on the part of the other person. .

Crossed Transaction .

What happened here? .

Duplex Transaction They are very damaging to interpersonal relation because it always involve at least two ego state on the part of 1 person. Individual may say one thing but mean quite another. .

Duplex Transaction .

What happened here? .