Developing HR Scorecard

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HR Strategy Map
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HR Strategy Map
Drive Long term Shareholder Value Enhance ROI of HR Strategic Initiatives Enhance Employee Productivity

Financial

Create Positive Work Environment

Internal Customers

Enhance “Internal Customer” (Employee) Satisfaction

HR Internal Process Learning

Apply Excellent Recruitment Process

Develop Strategic Employee Competencies

Implement Best Talent Management Practices

Optimize Performance Management System

Develop Internal HR Capabilities

Deploy HRIS System

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HR Scorecard
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HR Scorecard
Strategic Objectives Key Performance Indicators
• • Shareholder value Shareholder value growth

Drive Long term Shareholder Value

Enhance ROI of HR Strategic Initiatives

ROI of HR Strategic Programs and Initiatives

Enhance Employee Productivity

• •

Profit per Employee Revenue per Employee

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6

HR Scorecard
Strategic Objectives
Create Positive Work Environment

Key Performance Indicators
• Ranking in “Best Place to Work Annual Survey” (conducted by Fortune Magazine) % of Employee Turn Over

Enhance “Internal Customer” (Employee) Satisfaction

Employee Satisfaction Index

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HR Scorecard
Strategic Objectives
Apply Excellent Recruitment Process

Key Performance Indicators
• • • Average lead time to recruit employees Recruiting cost per employee Performance of New Recruits during the First Two Years of Employment Average Lead Time to Develop Strategic Competencies Average Lead Time to Close Strategic Competencies Gap % of Strategic Competencies Available within the Organization
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Develop Strategic Competencies

• •

visit: www.exploreHR.org

HR Scorecard
Strategic Objectives
Implement Best Talent Management Practices

Key Performance Indicators
• • • Number of Qualified Talents per Strategic Positions Progress of Talent Development Plan (actual vs. plan) % of Senior Managers who Have Been Promoted Internally Average Competency Assessment Scores Number of Performance Feedback Session Conducted per Year
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Optimize Performance Management System

• •

visit: www.exploreHR.org

HR Scorecard
Strategic Objectives Key Performance Indicators
• • % of HR Employees who Develop Individual Development Plan % of HR Employees who Fully Execute Their Individual Development Plan

Develop Internal HR Capabilities


Deploy HRIS System

Progress of HR Portal Implementation (actual vs. plan) Accuracy Level of HR Database

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