Handbook of Human Factors and Ergonomic Methods Chapter 44 : Team Training

Presented By : Rahma Utari Delivered in order of Human Factors & Ergonomics Class
Magister Program of Industrial Engineering University of Indonesia Depok, 2013

Outline 1) 2) 3) 4) Background of Team Training Team Training Procedures Advantages and Disadvantages Correlation Between Team Training and Team Performance 2 .

Organizations now face increased competition and collaboration within and across organizational. 2002. Tannenbaum. a need to deal with advancements in information technology. and a need to foster enduring customer relations” (Noe. and temporal boundaries. geographic. 2002) Correlations Between Team Training and Team Performance Work Teams 3 . a need to promote safety. a need to engage a demographically heterogeneous workforce. 2000. Pfeffer & Sutton.Background of Team Training Background of Team Training Team Training Procedures Advantages & Disadvantages “The nature of work has changed.

Background of Team Training Team Training Procedures Work Teams Team Training Improved Team Competencies Knowledge Advantages & Disadvantages Skills Attitudes Correlations Between Team Training and Team Performance 4 .

Team Training Procedures Background of Team Training Step 1 Team Training Procedures • Determining the team training requirements Step 2 Advantages & Disadvantages • Delineate Required KSAs • Select appropriate instructional delivery Step 3 method • Design the team training strategy Correlations Between Team Training and Team Performance Step 4 5 .

Step 1 Background of Team Training Determining the Team Training Requirements Team Training Procedures What needs to be trained Determine the measurements needed Advantages & Disadvantages How to deliver the training Correlations Between Team Training and Team Performance Effective training 6 .

Step 2 Background of Team Training Delineate Required KSAs Teamwork Competencies Team Training Procedures Advantages & Disadvantages Team Competencies Knowledge Skills Attitudes Taskwork Competencies Effective Team Correlations Between Team Training and Team Performance 7 .

Step 3 Background of Team Training Select appropriate instructional delivery method Information Based Team Training Procedures Advantages & Disadvantages Basic Methods for Delivery of Team Training Demonstration Based Correlations Between Team Training and Team Performance Practice Based 8 .

Step 4 Background of Team Training Design the team training strategy Cross-training Team Training Procedures Event-based approach to training (EBAT) Team coordination training Simulationbased training and games Self-correction training Advantages & Disadvantages Stress exposure training Guided selfcorrection training Scenario-based training Correlations Between Team Training and Team Performance On-the-job training 9 .

Advantages and Disadvantages Background of Team Training Team Training Procedures Creates opportunities to practice and get feedback regarding teamwork KSAs Provide a set of strategies to choose from Improves teamwork and related process Has a proven track record Not a simple structure to implement or design Substantial effects on training found from individual differences Unobservable processes Notable gap between research and practice Must be maintained by organizations 10 Advantages & Disadvantages Correlations Between Team Training and Team Performance .

G... K. Klein. Halpin. M. Goodwin.. S. C.. C. 50. D.. Burke. F. 903-933 . S. E. (2008).Correlations Between Team Training and Team Performance Background of Team Training Team Training Procedures Advantages & Disadvantages Correlations Between Team Training and Team Performance Source : Salas. Stagl.. Does Team Training Improving Team Performance? A Meta-Analysis. DiazGranadoz. C. Human Factors: The Journal of the Human Factors and 11 Ergonomic Society.

50. Klein.Analysis of the Effectiveness of Team Training Based Upon Outcome Type Background of Team Training Outcome Type Cognitive Affective Process Performance N 554 465 607 1024 k 12 16 25 40 ρ . Goodwin.. Human Factors: The Journal of the Human Factors and 12 Ergonomic Society. M. Burke.. D..44 ...34 Correlations Between Team Training and Team Performance N : The number of teams in each analysis k : The number of independent effect sizes (correlatios) in each analysis Ρ : The estimated true score correlation Source : Salas. Halpin. F. S.. C. Stagl. E. K.22 . (2008). S. G. Does Team Training Improving Team Performance? A Meta-Analysis. 903-933 . C. DiazGranadoz.35 .39 Team Training Procedures All outcomes Advantages & Disadvantages 1563 52 . C.

20 .52 .Analysis of the Effectiveness of Team Training Based Upon Training Content Training Content Background of Team Training Outcome Type Cognitive Affective Process Performance Cognitive Affective Process Performance Cognitive N 242 90 145 240 86 326 236 374 226 49 226 410 k 4 1 3 6 2 11 13 17 6 4 9 17 ρ .29 .44 .30 .28 .2013 Taskwork Team Training Procedures Advantages & Disadvantages Teamwork Correlations Between Team Training and Team Performance Mix Affective Process Performance .41 .11 .56 .35 .36 .

39 . D. Stagl.48 .. Burke.. Does Team Training Improving Team Performance? A Meta-Analysis. K.41 .25 Team Training Procedures Intact Affective Process Performance Cognitive Advantages & Disadvantages Ad Hoc Correlations Between Team Training and Team Performance Affective Process Performance Source : Salas.. (2008).. Halpin. S. G. 903-933 .. 50. DiazGranadoz.. C. M.28 . Human Factors: The Journal of the Human Factors and 14 Ergonomic Society. Goodwin. C.54 . S. F.Analysis of the Effectiveness of Team Training Based Upon Membership Stability Background of Team Training Membership Stability Outcome Type Cognitive N 254 75 122 554 211 532 902 k 9 8 8 12 7 17 32 ρ . E.18 . Klein. C.

59 .39 Small Team Training Procedures Process Performance Cognitive Affective Process Performance Cognitive 253 418 477 183 288 461 33 66 10 12 10 7 7 15 3 8 .49 Advantages & Disadvantages Medium Correlations Between Team Training and Team Performance Large Affective Process Performance 145 13 .08 .23 .33 .28 .16 .Analysis of the Effectiveness of Team Training Based Upon Team Size Training Content Background of Team Training Outcome Type Cognitive Affective N 77 249 k 2 6 ρ .23 .15 .50 15 .

. D.. C. K. S. C. E. N. J. (2002). Handbook of Human Factors and Ergonomic Methods. The knowing-doing gap: How smart companies turn knowledge into action. (2000). & Sutton..).References Noe. Creating. (2002). Employee training and development. (2005). H. C. Does Team Training Improving Team Performance? A Meta-Analysis. and managing effective training and development (pp. A. 903-933 Stanton. 50. S. I. M. Hedge. San Francisco: Jossey-Bass.. (2008).. A strategic view of organizational training and learning. Stagl.. 16 . G. Florida : CRC Press Tannenbaum. E.. R. Human Factors: The Journal of the Human Factors and Ergonomic Society. Goodwin. 10–52). K. A. Halpin. Kraiger (Ed.. Hendrick. Boston: Harvard Business School Press Salas. R. In K.. F. DiazGranadoz. implementing. Salas. Boston: McGraw-Hill Pfeffer. Burke. S.. Klein. Brookhuis..

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End of Presentation   Thank You for Your Attention .