Godrej Consumer Products Ltd

Global Template - OTC

Rajesh Sandbhor - IBM Tanmoy Ghosh - GCPL

1 © 2011 IBM Corporation

Agenda
      SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview

2

© 2011 IBM Corporation

Agenda
      SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview

3

© 2011 IBM Corporation

Organizational Units: Sales Organization Organizational Units: Sales Organization Sales organization Responsible for Responsible for:  Distributing goods & services  distributing goods and services  Negotiating sales conditions  negotiating sales conditions  Product liability & right of recourse  product liability and rights of recourse For INDIA. Sales Organization is IN10  SAP AG 1999 4 © 2011 IBM Corporation .

Distribution channels are Trade Sales – TD.. trade.Organizational Units: Distribution Channel Organizational Units: Distribution Channel Sales organization Distribution Channel 1 Distribution Channel 2  is a means through which sales materials reach the customer Distribution channel represents your strategies to distribute goods and / or services to yourwhich customer  Is means through sales materials reach customer  Represents your strategies to distribute goods andinternet / or services  for example: wholesale trade. For INDIA. . retail trade.. Modern trade – MT etc SAP AG 1999 5 © 2011 IBM Corporation .

 SAP AG 1999 6 © 2011 IBM Corporation . services..  Division is Common – 00 for example: motorcycles.Organizational Units: Division Organizational Units: Division Sales organization Division 1 Division 2 Division  Represents product line  represents a product line For INDIA.. spare parts. .

Organizational Units Distribution Channel .TD Sales Organization – IN10 IN10 TD Division .00 00 Sales Area 7  SAP AG 2003 © 2011 IBM Corporation .

. trade. .. for example: wholesale retail internet trade. internet trade.SALES TRADE EXPORTS MISCELLANEOUS to your customer TRADE MT  is a means through which sales materials reach the sales customer  is a means through which sales materials reach the customer  is a means through which sales materials reach  the is customer a means through which materials reach SALES . . trade... retail trade. internet trade.  trade.. .IN10  forIN10 example: motorcycles. trade.. . trade.Sales Area Organizational Units: Distribution Channel Sales Organizational Units: Distribution Channel Organizational Units: Organizational Distribution Channel Units: Distribution Channel Organizational Units: Distribution Channel Organizational Units: Distribution Channel Organizational Units: Distribution Channel organization Units: Distribution Channel INDIA Sales organization IN10 Sales organization Sales organization Sales organization Sales organization Organizational Units: Division Sales organization Sales organization Sales organization Distribution Channel Distribution Channel 1 Distribution Channel 2  is a means through which sales materials reach the customer Distribution Channel 2 bution Channel 1  for example: wholesale trade.  trade.  for example: wholesale retail internet trade. for example: wholesale retail internet trade. for example: wholesale trade. .. .. trade. retail internet trade.TD EX the customer . trade. internet trade.. ple: wholesale retail trade. trade..... for example: . Division  SAP AG 1999  SAP AG 1999  SAP AG 1999  SAP AG 1999  SAP AG 1999  SAP AG 1999 Division 1 Division 2 COMMON 00  represents a product line Sales Area IN10 TD 00 IN10 spare parts....  represents your strategies distribute goods and / or  represents your strategies to distribute goods and / or services  represents your strategies to distribute goods and  represents / to or services your strategies to services distribute goods and / or service  represents your strategies goods and / or services s your strategies to distribute goods and / to ordistribute services  represents your strategies goods and /to ordistribute services to your customer to your customer to your customer to your customer to your customer ustomer to your customer  SAP AG 1999 CANTEEN STOCK INST. services. wholesale trade.MS the customer Distribution Channel Distribution Channel 2 Channel 1 your Distribution 2 Channel 1 Channel 1 Distribution Channel 2 Distribution Channel 1 Channel 2Distribution  Distribution represents strategies to Channel distribute goods and /1or services Distribution Channel 1 Distribution Channel 2 Distribution Distribution Channel 2 Distribution MODERN  trade. for example: wholesale retail internet trade.CS  is a means through which sales materials reach the customer TRANSFER ST IN Sales organization s through which materials reach thesales customer  issales a means through which materials reach SALES .  SAP AG 1999 IN10 IN 00 IN10 CS 00 IN10 MS 00 © 2011 IBM Corporation EX 00 MT 00 ST 00 8 .. . retail  trade...

Agenda       SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 9 © 2011 IBM Corporation .

Agenda   – SAP Organization Structure Master Data – – – – Customer Master data Price master data Customer material info record Material Master data Freight Master Data     Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 10 © 2011 IBM Corporation .

Customer Master Data • • The term "customer" is used to define all customers to whom the company has contact. SAP Customer master data stores information such as • • • • • • Name Address Contact Details Reconciliation account Payment terms tax relevancy etc. 11 © 2011 IBM Corporation .

Customer Master Data 12 © 2011 IBM Corporation .

Customer Master Data 13 © 2011 IBM Corporation .

Customer Master Data 14 © 2011 IBM Corporation .

Agenda   – SAP Organization Structure Master Data – – – – Customer Master data Price master data Customer material info record Material Master data Freight Master Data     Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 15 © 2011 IBM Corporation .

discounts. You can define as many condition records as you want for the different pricing elements for any validity period. the system transfers data from the condition records and determines the amounts for individual pricing elements (prices. All the pricing elements of your daily business .   16 © 2011 IBM Corporation .the prices. During document processing. discounts and surcharges) and the final amount for the sales document.that you want to use for automatic pricing must be stored in the system as condition records. and surcharges for freight and taxes . You create condition records for all the pricing elements that the system takes into account during automatic pricing.Price Master Data  Price Condition records allow you to store and retrieve pricing data in the system.

Price Master Data 17 © 2011 IBM Corporation .

Agenda   – SAP Organization Structure Master Data – – – – Customer Master data Price master data Customer material info record Material Master data Freight Master Data     Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 18 © 2011 IBM Corporation .

This data includes – Customer-specific material number – Customer-specific material description – Customer-specific data on deliveries and delivery tolerances  If. you can store the material number used by the customer in the customer material information record. for example. one of your customers uses a number for a material. which differs from the number your company uses to identify it. 19 © 2011 IBM Corporation .Customer Material Info record   Data on a material defined for one specific customer is stored in the customer material information records.

Customer Material Info record 20 © 2011 IBM Corporation .

Customer Material Info record 21 © 2011 IBM Corporation .

Agenda   – SAP Organization Structure Master Data – – – – Customer Master data Price master data Customer material info record Material Master data Freight Master Data     Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 22 © 2011 IBM Corporation .

Material Master Data – Product Hierarchy Level 1 Category Level 2 Mother Brand Level 3 Delivery format Level 4 Brand Platform Level 5 Variant Level 6 Packing Type Level 7 Design Type Level 8 Design GroupPromo Level 9 SKU MRP 23 © 2011 IBM Corporation .

Material Master Data – Product Hierarchy Level 1 Category Level 2 Mother Brand Level 3 Delivery format Level 4 Platform Level 5 Variant Level 6 Packing Type Level 7 Design Type Level 8 Design GroupPromo Godrej No 1 Soaps Personal Wash Cinthol Protekt Liquids Strips Cinthol Deo DeoCologne Wrap Colonge75gm Pack of 3 MRP Cinthol Fresh Fresh Lime Bottle Dispenser Lime75gm 10% Free 24 MRP © 2011 IBM Corporation .

Material Master Data 25 © 2011 IBM Corporation .

Material Master Data 26 © 2011 IBM Corporation .

Agenda   – SAP Organization Structure Master Data – – – – Customer Master data Price master data Customer material info record Material Master data Freight Master Data     Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 27 © 2011 IBM Corporation .

Freight Master Data 28 © 2011 IBM Corporation .

Agenda       SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 29 © 2011 IBM Corporation .

Promotions and Schemes OTC9 .1 Manage Sales OTC8.Sales Returns OTC6.1 Manage Credit Management OTC3.1 Manage Sales OTC4.Value chain Pricing OTC5 .5 Freight Master OTC2 .1 Manage Stock Transfer OTC7.Order to Cash OTC1 .Export Process and Doc.POP Material 30 OTC10.LEVEL 3 OTC1.1 Manage Primary Transportation OTC5.1 Manage Promotions and Schemes OTC9.LEVEL 2 PROCESS GROUP .LEVEL 1 OTC .Business Process Master List – Global Template ENTERPRISE AREA .4 Material Master OTC1.3 Manage P2P OTC5.1 .Stock Transfer OTC7 .Masters OTC1.Transportation OTC2.Credit Management OTC3 .2 Cancellation OTC10 .Manage POP Material © 2011 IBM Corporation .3 Customer Material info record BUSINESS SCENARIO .4 Manage IUT OTC6 .Sales OTC4 .Manage Value chain Pricing OTC5.1 Customer Master OTC1.1 .2 Manage Secondary Transportation OTC5.1 Manage Normal and Damage Returns OTC9.2 Manage Condition & Price Master OTC1. OTC8 .

Agenda       SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 31 © 2011 IBM Corporation .

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   32 Reports List Reports Overview © 2011 IBM Corporation .

PGI and Billing are processed automatically Billing Doc Indigo Sampark PGI Ebiz Norm Calculations Invoice Print in A4 Delivery Order Data Fetched in SAP Shipment Doc Shipment Cost SO confirmed within 48 Hrs Order Generation SO not confirmed within 48 Hrs SO is marked Reason for rejection Z1 Maintain Physical Despatch Tracker Automatic posting of shipment cost using batch processing 33 33 © 2011 IBM Corporation .Replenishment (PULL) Sales Order : Dist. Channel : TD Secondary Sales Platform On saving.

PGI and Billing are processed automatically Manual Order received from customer (TD) Manual Order received from customer (MT/IN/CSD) Billing Doc PGI BSM decides to process the order No Yes Invoice Print in A4 Delivery Shipment Doc Shipment Cost CFA Creates the Push Order SO confirmed within 24 Hrs Order Generation SO not confirmed within 24 Hrs Order Not created SO is marked Reason for rejection Z1 34 34 Maintain Physical Despatch Tracker Automatic posting of shipment cost using batch processing © 2011 IBM Corporation .Manual Push Sales Order: Dist Channels : TD/MT/IN/CS On saving.

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   35 Reports List Reports Overview © 2011 IBM Corporation .

Export Sales Process Sales order Stock manufactured STO is placed to respective Factory (MRP ) Factory (Delivery) 2 Customer places order Export Sales Order (MTO) GRN/ MIGO at Logical Plant Logical Plant 1 Shipment Document Commercial Invoice Plant 3 6 Delivery 10 Factory Shipment document 4 7 8 Shipment Cost Document 5 First Leg 9 Shipment Cost Document Second Leg © 2011 IBM Corporation 36 36 .

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   37 Reports List Reports Overview © 2011 IBM Corporation .

Scrap Sales Scrap At Factory Input Packing Scrap Drums. Outer Cartons etc Scrapped FG and SFG Sales Order Sales Order is created at Factory Delivery Invoice 38 38 © 2011 IBM Corporation .

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   Reports List Reports Overview 39 © 2011 IBM Corporation .

Returns I : Unsold Returns From Customer Return Order is Raised Return Delivery at CFA PGR is done and Stock appears with “Returned” status Credit Note is Issued Return with invoice reference with OR w/o VAT 40 40 © 2011 IBM Corporation .

Returns II : Damage Returns (SRS) From Customer

Return Order is Raised for Damaged products

Return Delivery at CFA

PGR is done and Stock appears with “BLOCKED” status in different storage loc.

Credit Note is Issued

41 41

© 2011 IBM Corporation

Cancellation / Correction Process (Stock with CFA)

PGI

CFA prepares a Wrong Invoice

Cancel Invoice (VF11)

Cancel PGI

Cancel Delivery(Vl09)

Correction completes

42 42

© 2011 IBM Corporation

Agenda
    SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow
Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes

 
43

Reports List Reports Overview
© 2011 IBM Corporation

Manage Credit Management – Credit Master. TD Payment Modes Mode 1 Mode 2 Mode 3 Customer Risk category Z3 : Cheque without Bank Guarantee (BG) / Security Deposit Z2 : Cheque with Bank Guarantee / Security Deposit Z1 : Advance (DD or RTGS) MDMC 44 44 © 2011 IBM Corporation .

TD Customer sends the Bank Guarantee Certificate RLE Updates Credit Master with BG Expiry ASM/Customer sends the SD docs Finance enters the SD amount in Special GL which reflects in Credit Master Mode 2: Cheque with BG Mode 2: Cheque with SD Mode 3: Demand Draft Customers Credit Master gets created with Rs 500 as credit limit Customer Created 45 45 © 2011 IBM Corporation .Master Data – Credit Master.

High No Credit Check at Order level Order Order Order Credit Check at delivery level Delivery Delivery Delivery Invoice Low Risk Advance (DD/RTGS) Customer 46 46 Invoice Medium Risk Cheque With BG/SD Invoice High Risk Cheque Without BG/SD © 2011 IBM Corporation .Med Z3 .Credit Management Orders Risk Category Explanation DD & RTGS (Advanced) Cheque with BG/SD Cheque without BG/SD Sales Order Level Check: Order goes for block in case of insufficient credit Pull Push Z1 .Low Z2 .

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   47 Reports List Reports Overview © 2011 IBM Corporation .

Sales Modern Trade Customer Factory Primary Transportation Secondary Transportation 48 © 2011 IBM Corporation .& Inst.Transportation P2P Transportation Customers Vendor Trade Distributor Factory WH CFA Canteen Sales Div.

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   49 Reports List Reports Overview © 2011 IBM Corporation .

Creating stock transfer invoice (AUTO) Damaged / Shortage Shipment Cost Document A 50 50 © 2011 IBM Corporation .Stock Transfer Receiving Location Stock Transfer Purchase Order Sending Location Outbound Delivery Start Shipment Document INTRANSIT PGI (Auto) Good End Stock is Good Or Damaged /Short Good receipt by receiving plant in Sales Storage Loc.

Stock Transfer A 1st Check 2nd Check Damage Shortage / Damage Move Stock to S. SRTC (Interim) Good Move Stock to S.loc.loc.loc. DM01 2nd Check If Stock is Complete / Short Complete Move Stock to S.loc. DRTC (Interim) If Stock is Good/ Damaged Damaged Shortage Move Stock to S. DS01 51 51 © 2011 IBM Corporation .loc. SL01 Short Move Stock to S.

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   52 Reports List Reports Overview © 2011 IBM Corporation .

Manage POP Materials PO Raised Stock Received Stock Distributed Sales Order Marketing HO Vendor WH CFA Distributor Vendor bill processing 53 53 © 2011 IBM Corporation .

Agenda     SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Sales through Pull & Push Orders Exports Sales Scrap Sales Returns & Cancellations Credit Management Transportation Stock Transfer Manage POP Materials Manage Promotions & Schemes   54 Reports List Reports Overview © 2011 IBM Corporation .

Manage Promotions & Schemes Temporary price Reduction to channel partner Handling Mechanism Discounts Handled in Pricing Free Promo Product with main Product Trade promo Free Goods Master Trade or Consumer Promo Additional product or Price off Different SKU Created with new MRP Consumer Promo 55 © 2011 IBM Corporation .

Agenda       SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 56 © 2011 IBM Corporation .

Reports List 1. Customer Reports T Code S_ALR_87012172 ZFAC026 ZFAC028 ZFAC024 YFI113 ZFAC076 FBL5n FBL1n Description Customer Balances in Local Currency Customer / Vendor Credit /Debit Note Printing Customer Ledger Customer Aging Report Credit Note Report Collection Details Customer Line Item Display Vendor Line Item Display 57 © 2011 IBM Corporation .

Sales Related Reports T Code ZOTC006 Description Report -Sales Register ZOTC016 ZOTC047 ZOTC033 ZOTC032 ZOTC020 ZOTC046 Material Wise Sales Register Material wise detail Sales Register Order Fill Details Report Order Fill Rate Summary Report Reservation / Free Sample Report POP material 58 © 2011 IBM Corporation .Reports List 2.

Reports List 3. Shipment Details Report T Code ZOTC015 ZOTC021 ZOTC026 ZOTC029 Description Shipment Details Report Shipment Details Report (Secondary) Shipment Based GIT Report Freight Condition Report 59 © 2011 IBM Corporation .

Agenda       SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 60 © 2011 IBM Corporation .

Reports Overview S_ALR_87012172 .Customer Balances in Local Currency This report provides distributor wise opening and closing balance for a particular period or day as whole. it is plant specific also 61 © 2011 IBM Corporation .

Reports Overview ZFAC028 – Customer Ledger 62 © 2011 IBM Corporation .

Reports Overview YFI113 – Credit note report : This report will show all credit note details of customer 63 © 2011 IBM Corporation .

Reports Overview ZFAC024 – Customer Ageing Report : Ageing report provides details with days pending 64 © 2011 IBM Corporation .

type of collection 65 © 2011 IBM Corporation .Reports Overview ZFAC076 – Collection detailsThis report shows the collection details of the distributor – provide details of DD / Cheque no. date .. amount.

66 © 2011 IBM Corporation .Reports Overview ZOTC006-Report -Sales Register This report provides the data of invoice wise / distributor wise / sales area wise sales value with all tax and discount details.

brand wise sales value with all tax and discount details 67 © 2011 IBM Corporation .Reports Overview ZOTC016(Material Wise Sales Register) This report provides the data of distributor wise / material wise /sales area wise / product category wise.

68 © 2011 IBM Corporation .brand wise sales value with all tax and discount details.Reports Overview ZOTC047 (Material wise detail Sales Register) This report provides the data of invoice wise /distributor wise / material wise /sales area wise / product category wise.

Reports Overview ZOTC033 & ZOTC032: Order fill rate details – this report provides data of cfa wise / order type wise( pull or push or return) order value vs invoice value / order qty vs invoiced qty and ratio / non processing order remarks 69 © 2011 IBM Corporation .

Reports Overview ZOTC032 : This Report provides order fulfillment in summary 70 © 2011 IBM Corporation .

The report can be generated using Supplying Plant field or Plant field.Reports Overview ZOTC015 –Shipment Details Report This is cfa wise / shipment wise/ material wise/Cost report for Primary and Exports. 71 © 2011 IBM Corporation .

72 © 2011 IBM Corporation .Reports Overview Zotc021-Shipment Details Report (Secondary) This is cfa wise / Customer wise/ Invoice wise/Cost report for Secondary freight.

Reports Overview ZOTC020-Reservation / Free Sample Report Reservation or Free sample report shows the report which is used for sampling and issued by the CFA to that customer. 73 © 2011 IBM Corporation .

Reports Overview ZOTC029 – Freight Condition Report This report will show the details of route wise / transporter wise rate details 74 © 2011 IBM Corporation .

Reports Overview ZOTC046 – POP Material This report shows the details of stock transfer of POP material from one plant to another and also transfer to the customer from CFA 75 © 2011 IBM Corporation .

Agenda       SAP Organization Structure Master Data Business Process Master List – Global Template Business Process Flow Reports List Reports Overview 76 © 2011 IBM Corporation .

77 © 2011 IBM Corporation .

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