BURGEON PHARMACEUTICALS PVT LTD

ISO 9001:2000

ISO means?

The Company goes for certification
– – –

I S O 9001 I S O 9002 I S O 14000

I S O was latest amended in the year
– –

1994 2000

I S O head quarters is in
– – –

Geneva Bombay Chennai

I S O explains
– – –

Quality Systems Standards

Implementation of I S O is the responsibility of
– – –

Management All employees Auditors

I S O improves
– –

Process efficiency Production increase

The purpose of I S O is
– –

Customer satisfaction & Continuous improvement Cost control

M R means
– – –

Manufacturing Range Management Representative More Right

There are main requirements in ISO 9001:
    

Quality Management System Management Representative Resource Management Product Realisation Measurements, Analysis & Improvement.

Will you agree the above five points?
– –

Yes No

I S O leads to T Q M, Will you agree?
– –

Yes No

Is there any difference between Q. A. & Q. C.?
– –

Yes No

Quality means “The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs.” Will you agree?
– –

Yes No

Who approves Quality Policy of the organization?
– – –

M. R. H. R. M. D.

Quality system in the organization talks about
– –

Share Holders Development. The organizational structure, responsibilities, procedures, processes and resources for the discharge of quality – management responsibilities.

NON Conformity means
– –

Non – fulfillment of a requirement. Non – cooperation of employees.

Preventive action means
– –

Prevent the action on the work. Action to eliminate the cause of a potential non conformity or other undesirable situation.

Corrective action is
– –

Action to eliminate the cause of a detected nonconformity or other undesirable situation. To correct the employees attitude.

We need I S O 9001 because
– – – – – – – – – – –

Competitive advantage. Improvement Customer Demand Protect Your Business: Your Competitors Are Doing It New Prospects Easy & Cost Effective: Quality for Government Contracts Increased Credibility Develop New Customers Don’t Be Left Behind All the above

Is there difference between Records & Format?
– –

Yes No

Documents are to be controlled as per I S O 9000 is it true?
– –

Yes No

Obsolete copy of documents means
– –

Usable documents. Old and non-usable documents.

Internal Quality audit is done by
– – –

External agency. Employees. Government.

Customer means from the view point of employees
– –

External buyers Internal buyers

Satisfaction comes out of
– – – – – –

Quality. Cost. Packing. On time delivery. Communication. All the above.

Quality means
– – – – – – –

Performance. Quality. Cost. Packing. On time delivery. Communication. All the above.

Resources include manpower, do you agree?
– –

Yes No

Training will improve process capability;
– –

Yes No

Standards & Quality
– –

Both are same No. Standard leads to quality

Continuous improvement is made through
– –

Employee involvement Rules & Regulations.

Sign up to vote on this title
UsefulNot useful