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The Global 8D Method

13 JUL 1998

DEP Training

1

GLOBAL 8D METHOD
FLOW DIAGRAM
D8

RECOGNIZE CONTRIBUTION

PR D7 RE E CU VEN RR T EN CE

D0 PREPARE + ERA

D1 CREATE TEAM
D2 DEFINE PROBL EM

D6 IMPLEMENT PCA

D3 D5 DEVELOP DEVELOP D4 ICA PCA DEFINE ROOT CAUSE
int Po e ap c Es

13 JUL 1998

DEP Training

2

GLOBAL 8D METHOD
FLOW OF COUNTERMEASURES
D0 Emergency Response Action

PR D7 RE EV CU EN T R

RE NC E

D5 Permanent Corrective Action

D3 Interim Corrective Action
DEP Training 3

13 JUL 1998

GLOBAL 8D METHOD
TYPES OF COUNTERMEASURES
RECOGNIZE CONTRIBUTION

D8

R

P

D7

D0 E R A

D6 IMPLEMENT PCA
D5 P C A

D1 CREATE TEAM
D2 DE PR FINE OB LEM D3

I D4 DETERMINE C ROOT A CAUSE
Escape Point

13 JUL 1998

DEP Training

4

GLOBAL 8D METHOD
TEN ACTION VERBS
D8

RECOGNIZE

PR D7 EV EN T
D6 IMPLEMENT D5 DEVELOP D4

D0 PREPARE + D1 CREATE

D2 DE FIN E

DETERMINE

D3 DEVELOP

13 JUL 1998

DEP Training

5

GLOBAL 8D METHOD
THE MANAGEMENT CYCLE & THE OTHER TWO VERBS

VERIFY

PLAN ACT
EVALUATE

DO
IMPLEMENT

CHECK
STUDY

VALIDATE
13 JUL 1998 DEP Training 6