Presentation Skills

Preparing an Oral Presentation

Ch. 15, Slide 2

Preparing an Oral Presentation
• Identify your purpose.
• Decide what you want your audience to believe, remember, or do when you finish. • Aim all parts of your talk toward your purpose.

Ch. 15, Slide 3

Preparing an Oral Presentation
• Organize the introduction.
• Get the audience involved. • Capture attention by opening with a promise, story, startling fact, question, quotation, relevant problem, or selfeffacing story. • Establish your credibility by identifying your position, expertise, knowledge, or qualifications.

Ch. 15, Slide 4

Preparing an Oral Presentation
• Organize the introduction.
• Introduce your topic. • Preview the main points.

Ch. 15, Slide 5

Preparing an Oral Presentation
• Organize the body.
• Develop two to four main points. Streamline your topic and summarize its principal parts. • Arrange the points logically: chronologically, from most important to least important, by comparison and contrast, or by some other strategy.
Ch. 15, Slide 6

Preparing an Oral Presentation
• Organize the body.
• Prepare transitions.
• Use “bridge” statements between major parts (I’ve just discussed three reasons for X; now I want to move to Y). • Use verbal signposts (however, for example, etc.).

• Have extra material ready.
• Be prepared with more information and visuals if needed.
Ch. 15, Slide 7

Preparing an Oral Presentation
• Organize the conclusion.
• Review your main points. • Provide a final focus. Tell your listeners how they can use this information, why you have spoken, or what you want them to do. • Plan a graceful exit.
Ch. 15, Slide 8

Preparing an Oral Presentation
Nine Techniques for Gaining and Keeping Audience Attention
1. A promise
By the end of this presentation, you will be able to . . . .

2. Drama
Tell a moving story; describe a serious problem.

3. Eye contact
Command attention at the beginning by making eye contact with as many people as possible.
Ch. 15, Slide 9

Preparing an Oral Presentation
Nine Techniques for Gaining and Keeping Audience Attention
4. Movement
Leave the lectern area. Move toward the audience.

5. Questions
Ask for a show of hands. Use rhetorical questions.

6. Demonstrations
Include a member of the audience.

Ch. 15, Slide 10

Preparing an Oral Presentation
Nine Techniques for Gaining and Keeping Audience Attention
7. Samples/gimmicks
Award prizes to volunteer participants; pass out samples.

8. Visuals
Use a variety of visuals.

9. Self-interest
Audience wants to know “What’s in it for me?”
Ch. 15, Slide 11

Designing and Using Graphics

Ch. 15, Slide 12

Designing and Using Graphics
• Select the medium.
• Consider the size of the audience and the degree of formality desired. • Consider cost, ease of preparation, and potential effectiveness.

Ch. 15, Slide 13

Designing and Using Graphics
• Highlight the main ideas.
• Focus on major concepts only. • Avoid overkill. Showing too many graphics reduces effectiveness. • Keep all visuals simple.

Ch. 15, Slide 14

Designing and Using Graphics
• Ensure visibility.
• Use large type for transparencies and slides. • Position the screen high enough to be seen. • Be sure all audience members can see.

Ch. 15, Slide 15

Designing and Using Graphics
• Enhance comprehension.
• Give the audience a moment to study a visual before discussing it. • Paraphrase its verbal message; don’t read it.

Ch. 15, Slide 16

Designing and Using Graphics
• Practice using your visual aids.
• Rehearse your talk, perfecting the handling of your visual aids. • Practice talking to the audience and not to the visual.

Ch. 15, Slide 17

Presentation Enhancers

Ch. 15, Slide 18

Presentation Enhancers
• Overhead Projector
• Cost: Low • Audience size: 2-200 • Formality level: Formal or informal

Ch. 15, Slide 19

Presentation Enhancers
• Flipchart
• Cost: Low • Audience size: 2-200 • Formality level: Informal

Ch. 15, Slide 20

Presentation Enhancers
• Write-and-wipe Board
• Cost: Medium • Audience size: 2-200 • Formality level: Informal

Ch. 15, Slide 21

Presentation Enhancers
• Slide Projector
• Cost: Medium • Audience size: 2-500 • Formality level: Formal

Ch. 15, Slide 22

Presentation Enhancers
• Computer Presentation Slides
• Cost: Low • Audience size: 2-200 • Formality level: Formal or informal

Ch. 15, Slide 23

Presentation Enhancers
• Handouts
• Cost: Varies • Audience size: Unlimited • Formality level: Formal or informal

Ch. 15, Slide 24

Overcoming Stage Fright

Ch. 15, Slide 25

Overcoming Stage Fright
Symptoms of Stage Fright
• Stomach butterflies • Pounding heart • Shortage of breath • Sweaty palms • Dry throat • Unsteady voice • Trembling hands

• Wobbly knees • Tied tongue

Ch. 15, Slide 26

Overcoming Stage Fright
Ways to Overcome Stage Fright
• Select a familiar, relevant topic. Prepare 150 percent. • Use positive self-talk. • Convert your fear into anticipation and enthusiasm. • Shift the focus from yourself to your visuals.
Ch. 15, Slide 27

Overcoming Stage Fright
Ways to Overcome Stage Fright
• Give yourself permission to make an occasional mistake. • Ignore stumbles; keep going. Don’t apologize. • Make the listeners your partners. Get them involved. • Just before you speak, practice deep breathing.
Ch. 15, Slide 28

Effective Telephone Calls

Ch. 15, Slide 29

• Making Calls

Effective Telephone Calls

• Plan a mini agenda. • Use a three-point introduction:
1. Your name 2. Your affiliation 3. A brief explanation of why you are calling.

• Be cheerful and accurate. • Bring it to a close. • Avoid telephone tag. • Leave complete voice-mail messages.
Ch. 15, Slide 30

• Receiving Calls

Effective Telephone Calls

• Identify yourself immediately. • Be responsive and helpful. • Be cautious when answering calls for others. • Take messages carefully. • Explain when transferring calls.

Ch. 15, Slide 31

End
Ch. 15, Slide 32

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