KETRAMPILAN DIRI

KETRAMPILAN DIRI
Membawa pelbagai ‘konotasi’

Kata Dasar ketrampilan - TRAMPIL

Bahasa Indonesia TRAMPIL - mahir, cekap dan tangkas
(skillful, quick and
adroitness)

Ketrampilan - Kemahiran
Kepandaian
Kecekapan
Ketangkasan

Ketrampilan Diri - Kepandaian
Kecekapan
Kemampuan
Individu/seseorang untuk
menyelasaikan masalah
(Dalam kontek kepimpinan)

PENAMPILAN DIRI
EKSPETASI
+
PERSEPSI
ORGANISASI / KERAJAAN
(Dasar, Misi, Visi)
MASYARAKAT
(Pembimbing)
DIRI SENDIRI
(Nilai-nilai Murni)

senyum, yakin diri,
toleransi, hormat,
budi bahasa,
berilmu, bersopan
KRITERIA-KRITERIA
1. Dress Sense (Cara Berpakaian)
Panduan - Tempat, Masa, Majlis
(Place, Time, Occasiona)
Termasuk :-
- Warna  baju, seluar, kasut, handbags, stokin
- Kain ( jenis )
- Fesyen  pakaian, kasut, tas tangan
- Aksesori  jewelleries / spectacles
- Hairstyles



TRANSPIRASI BERPAKAIAN


2. Body Language - Posture
- Movement
- Eye Contact
- Facial Expression

3. Suara - Clarity
- Pitch
- Speed
- Tone
- Softness

4. Kemahiran Berkomunikasi
(Speaking skills,listening skill,transactional skill, conversational
skill, entertainment skill )
5 Environment
(Lifestyles, status symbols, music, arts )

6. Characters
(Personality, leadership style, confidence, conviction, credibility,
integrity)

7. Table Mannerism / Protocol

SOCIAL ETIQUETTE
What is Etiquette ?

What is Social Etiquette

The Keyword is Behaviour

Behaviour is Communicated

Etiquette encompasses :
Image / Presentation
Dressing
Accessories
Health
Cleanliness


1. Good Grooming

2. Good Posture / Carriage

3. Good Gesture - Courtesy
- Values

- Social Graces

4. Body Language - Facial Expression

5. Good Table Mannerism


ETIQUETTE
• E - Expectation
• T - Theme
• I - Image
• Q - Quality
• U - Make It Happen
• E - Experience/Event
• T - Trust
• T - Training
• E - Excellence
SEKIAN
TERIMA KASIH