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“Information is not knowledge.” Albert Einstein
Information Vs Knowledge
• Static • Held in databases or on paper
• Dynamic • Changes with human experience • Creates innovation • Changes through experience and learning • Enriched information with insights into its context
• Familiarity, awareness, or understanding gained through experience or study (American Heritage Dictionary). • Acquaintance with facts, truths, or principles, as from study or investigation (Dictionary.com).
Continuum of Understanding
EXPLICIT vs. TACIT
Explicit knowledge is formal and systematic. It can be easily communicated and shared, as in a book or a database in the library, product specifications, a scientific formula or a computer program. Tacit knowledge is highly personal, unrecorded and unarticulated. It is hard to formalize and therefore difficult, if not sometimes impossible, to communicate.
TACIT KNOWLEDGE IS A PROCESS Tacit Knowledge, sometimes known as implicit knowledge, is unspoken and hidden. It is the expertise and assumptions that individuals develop over the years that may never have been recorded or documented.
ORGANIZATION of KNOWLEDGE
Organization of knowledge is when there are processes in place to transform tacit knowledge to explicit knowledge, allowing others in the organization to use it for decision-making
Knowledge Management Is Not a Technology Tool Knowledge sharing must rely on:
• Human intelligence • Energy • The will to cooperate and use knowledge in collaborative endeavors
The process, typically used by organizations, to understand, and comprehend information by identifying, creating, representing and distributing knowledge for reuse, awareness and learning. Knowledge management is a cycle, much like the harvest cycle. As a farmer plants, tends, reaps, enriches, and sows their crops, so must we with our knowledge, understanding, and learning.
Quote from Andrew Carnegie
(well known American Educator)
“The only irreplaceable capital an organization possesses is the knowledge and ability of its people. The productivity of that capital depends on how effectively people share their competence with those who can use it."
“Conversation is the key to sharing knowledge”
1. What structures are in place at your school to facilitate knowledge sharing? Describe which are the most and least effective. 1. We have tons of data in our schools. How do we communicate and use our tacit knowledge to make that data useful to increase student achievement?
Broadbent, M. (1998, May). The phenomenon of knowledge management: What does it mean to the information profession? Information Outlook, 2(5), 23 – 35. Clark, D. R. (2004), Instructional System Design Concept Map. Retrieved September 30, 2007 from http://nwlink.com/~donclark/hrd/ahold/isd.html McInerney, C. (2002). Knowledge management and the dynamic nature of knowledge. Journal of the American Society of Information Science and Technology, 53(12): 1009-1018.
Robert D. Stueart Knowledge Based Management for Higher Education ched-zrc.dlsu.edu.ph/presentation/km-philippines.ppt