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Analysing a Manager’s Behaviour

carlene.boucher@rmit.edu.au
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Assessment Task Two
• 2500 Word Essay
• Worth 75%
• Due Date: Monday 3pm, 2 June
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Assesses the following Learning Outcomes:
• Broad understanding of underlying principles and concepts
in organisational, group and individual behaviour and use
of these to examine organisation management.
• Cognitive skills to review critically, analyse, consolidate
and synthesise knowledge and ideas about people
management issues in organisations.
• Capacity to apply knowledge and skills in diverse contexts
and act with initiative and judgement in using a range of
expert business resources and academic databases.
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Task
You will select a topic covered during the semester and
using either:
a. data from an interview that you undertake with a
manager,or
b. your knowledge of the behaviour of a manager whom
you have worked for or with,or
c. your knowledge of the behaviour of a manager you
have had the chance to observe,
And ONE THEORY from the required reading or from
your independent research on a topic covered this
semester,
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You will answer the following questions:
1. How does the manager undertakes the activity
being studied?
2. How effectively the theory explains what the
manager is doing and why they are doing it
3. How effective is the manager at this activity and
how does the theory explain this?
4. What are the major strengths and weaknesses of
the theory?
The focus should be on the last two questions.
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Assessment Criteria:
• The essay
- examines the behaviour of the manager in undertaking
one aspect of the management role,
- effectively uses theory to analyse the way the manager
undertakes that role,
- appraises the effectiveness of the manager and justifies
that appraisal using theory,
- critical evaluates the usefulness of the theory used in the
appraisal,
- is within the word limit,
- is referenced correctly,
- is free of spelling and grammatical errors and uses an
essay format.
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Format
• Referenced using the referencing format described
at:
http://emedia.rmit.edu.au/learninglab/content/refere
ncing
(Business Harvard Referencing) and including a
correctly formatted reference list.
• Essay style in the form described at:
http://emedia.rmit.edu.au/learninglab/content/essay
-writing
• Academic Integrity: Any breaches of academic
integrity will be actioned under RMIT policy. Please
see http://www.rmit.edu.au/academicintegrity/.
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Form of Data
• Interview
– Text
– Your reflections on the interview
• Observations
– Notes on:
– Behaviour
– Words
– Action and words of others
– Your reflections on the observation
• OR BOTH
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Analysing your data: Preliminary steps
• Are you
– Starting with a theory and analysing the manager’s
behaviour in terms of that theory?
– Easier but results in less insightful findings
– Examining the manager’s behaviour and looking for a
theory that explains it?
– Harder but results in richer findings
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Going from theory to data to findings
• What are the key concepts in the theory?
• What does the data tell you about the manager’s
behaviour according to the theory?
• What are your key findings?
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Example: Thomas Kilman
• Five conflict management styles
• What does the data tell you about:
– Which styles the manager uses
– Do they use them appropriately
– Do they use them well
• What are you able to conclude about the manager’s
behaviour using this theory?
• What does this tell you about the strengths and
weaknesses of the theory
– In this case?
– Extrapolate using criticisms of the theory from other authors
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Going from data to theory to analysis
• What are the interesting things in the data
– Repetitive behaviours
– Something that strikes you as unusual or that you didn’t expect
• What theory might help explain this?
– General to specific (eg Leadership to Situational Leadership
Theory)
• According to the theory, does the manager do this well?
• What does this tell you about the strengths and
weaknesses of the theory
– In this case
– Extrapolate using criticisms of the theory by other authors?
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Example
• In the interview the manager talks a lot about
leadership and how they lead
• Seems to describe some different ways of leading
• You do a search and decide the manager is describing
transformational and transactional leadership styles
• You use transformational leadership theory to analyse
the manager’s behaviour
• You find articles that are critical of transformational
leadership as a theory and use these to critical
examine the theory
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• http://www.youtube.com/watch?v=DzWbATyLk70
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