Focus Questions

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What is nonverbal communication? To what extent can we read others’ nonverbal behaviors? How does nonverbal communication regulate interaction? How does nonverbal communication express the balance of power between people? How does nonverbal communication express cultural values? What does silence mean?
Nonverbal Communication


Nonverbal Communication
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Actions speak louder than words! Facial expressions Eye contact Body postures Physical Objects Utterance Others…

Nonverbal Communication

Principles of Nonverbal Comm.
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Account for 65-93 % of meaning in communication Nonverbal comm. can be ambiguous

Spreading fingers → V

Victory; Peace (60s); 照相時的” Yeah!”

Nonverbal comm. interact with verbal comm. (5 ways)

Repeat, highlight, complement, contradict, substitute

Nonverbal Communication


Principles of Nonverbal Comm. (2)
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Nonverbal comm. can regulate interaction

Cues for speaking and silence 3 dimensions: Responsiveness, liking, power Silence: a powerful form of nonverbal comm. Most nonverbal comm. isn’t instinctual but learned thru socialization Territoriality (private spaces) Time consciousness Norms of “touching” p.130

Can establish relationship-level meaning
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Reflects cultural values
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Nonverbal Communication


9 Types of Nonverbal Behaviors
1. 1. 1.

Kinesics (Body positions & motions & face)

1968 Olympics incident (gloved fist - see next slide) Babies in healthy & disturbed families Height, skin color, size Fortune reading Identity: lace, color functional for male

Haptics (Physical touch)

Physical appearance
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Artifacts (personal objects)
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Nonverbal Communication


Gloved Fist as a Sign of Black Unity

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1968 Olympics in Mexico City Tommie Smith & John Carols as Gold & Bronze US team expelled Martin Luther King: I have a dream…
Nonverbal Communication


9 Types of Nonverbal Behaviors (2)
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Proxemics (personal space) Environmental factors

Music, light in restaurants

5. 6. 7.

Chronemics (perception & use of time) Paralanguage (vocal qualities) Silence

Nonverbal Communication

Guidelines for Effective Nonverbal Communication
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Monitor your nonverbal communication Be tentative when interpreting others’ nonverbal communication

Personal qualification

Generalization issue Settings, surroundings (home vs. conference room)
Nonverbal Communication

Contextual qualification


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