Coaching Skills

COACHING
MENTORING
CONSULTING
COUNSELING
Temubual Konteks
STO
Pendengaran aktif
Penyoalan reflektif

Penetapan matlamat
Penilaian -kendiri,
Penentuan KPI
Pemerhatian
praktis/kerja
e.g. job shadowing
Maklum balas
Deskriptif
e.g. memerihalkan
praktis, cermin
(Coachee mendengar)
Maklum balas
Evaluatif
(Coach mendengar)
Maklum balas
evaluatif
(Coachee mendengar)
Perbincangan/Idea
/ Perbualan Reflektif
Penetapan matlamat
Apakah seterusnya?
Kerangka
Coaching
3 LANGKAH STO
– Perihalkan situasi (situation (S)

– Apakah tingkah laku mereka (tingkah laku (T)

– Apakah outcomenya (O)

Pendengaran Aktif?
Pendengaran Aktif
• Memberi sepenuh perhatian pada seseorang
dengan perhatian secara fizikal seperti melihat
pada orang berkenaan, mengangguk, senyum
dan sebagainya.
• Mendengar apa yang tersirat dan tersurat
• Jangan mencelah
• Jangan memberikan nasihat
• Jangan berkongsi cerita anda
sendiri
• Tangguh membuat penilaian/
pengadilan
Pendengaran Aktif

• Jangan bertanyakan soalan, kecuali
memberi jawapan yang ringkas
• Mengambil nota ringkas jika perlu
• Menjelaskan maksud mereka dengan
membuat parafrasa pada masa yang
sesuai
• Membuat ringkasan/ membuat
rumusan

PENYOALAN REFLEKTIF

Tahap 1: Soalan Memperjelas

Tahap 2: Memperjelaskan tujuan,
sebab-musabab, kesan
yang dirancang

Tahap 3: Mendalami platform dan
falsafah pendidikan
PENYOALAN REFLEKTIF
Tahap 1 – Soalan Memperjelas
• Memperjelaskan peristiwa, situasi, tindakan, dan
perasaan.

• Sering bermula dengan “Beritahu saya ... apa .... bila ...
jika ... adakah .. siapa ... bagaimana ... kenapa...“


• Contoh-contoh yang mungkin:
Berapa kerapkah anda mengadakan mesyuarat ini?
Siapakah yang menentukan agenda?
Berapa ramaikah ahli yang menghadiri mesyuarat
perancangan?
PENYOALAN REFLEKTIF
Tahap 2 – Memperjelaskan tujuan, alasan, kesan
yang dirancang
• Menjelaskan tujuan, sebab-musabab, dan kesan yang
dirancang.

• Biasa bermula dengan “Bagaimana ... kenapa ... siapa ...
yang mana" dan lebih kepada menyiasat sebab-sebab
dan hasil yang diingini oleh guru atas tindakan yang
diambil.

• Contoh-contoh yang mungkin:
Apakah tujuan mesyuarat –mesyuarat ini?
Apakah yang anda harap akan berkembang
daripadanya?
Bagaimanakah kesannya ke atas P&P?
PENYOALAN REFLEKTIF
Tahap 3 – Mendalami platform dan falsafah pendidikan

• Gerakkan guru ke bidang mendalami asas atau hasil
tindakannya. Ini dinamakan soalan hubung kait ... Biasa
disebut soalan “Jadi…”.

• Contoh-contoh yang mungkin:
Jadi apa akan berlaku seterusnya?
Jadi apakah yang boleh anda lakukan secara
berbeza?
Jadi apakah kesan perkara ini terhadap budaya
institusi ini?
Bagaimanalah hal ini dapat dikaitkan dengan
matlamat anda dalam membuat keputusan
bersama?
Bagaimanakah hal ini menyokong perancangan
peningkatan anda?
PENETAPAN MATLAMAT COACHING
• Analisis SWOT (Penilaian Kendiri)

• Penetapan KPI
Pemerhatian and Memperihal
Amalan Pengajaran
TUJUANNYA...

• Mengumpul maklumat tentang amalan
guru.

• Memberikan laporan atas apa yang
dilaksanakan oleh guru

• Tidak ada penilaian dalam ulasan anda.
Actions
(Tindakan):
Coach menerangkan perkara yang guru itu sedang
lakukan dalam bidang yang di semak semula (contoh
KPI).
Impact
(Impak):
Coach menerangkan kesan daripada tindakan yang
diambil.
Desired
outcome
(Hasil diingini):
Coach mencadangkan bagaimana guru itu boleh
membuat sesuatu perkara dengan lebih berkesan.
MAKLUM BALAS EVALUATIF
PEER COACHING


Balasandran A. Ramiah D.B.A
Ketua Jabatan Dokumentasi & Sumber Pendidikan
Institut Aminuddin Baki Cawangan Utara
Kementerian Pelajaran Malaysia


COACHING RESEARCH
Training
Component
Knowledge
Gained
Skills
Learned
Transfer into the
Classroom/School
Study of Theory
Demonstration
Practice with
Feedback
Peer Coaching
10% 5% 0%
30% 20% 0%
60% 60% 5%
95% 95% 95%
 Studies about coaching in Chicago, Boston, and Sacramento
Public Schools in literacy, in South Carolina in math and science,
improved student performance when coaches work
directly with teachers in their schools. (Neufeld & Roper, 2003).
 Continued technical assistance, whether provided by an outside expert
or by peer experts, resulted in much greater classroom
implementation than was achieved by teachers who shared
initial training but did not have long-term support of coaching.
(Joyce & Showers, 1982, 2002).
 Implementation rates of new instructional methods
increase from 10% (with traditional professional development)
to 85% (with instructional coaching). (Knight, 2004).
Focus
in the
Classroom
Planning
Lessons
and
Co-Teaching
Coaching
Cycle
Teaching
Model
Lessons
Post-
Conference
Observation
Pre-
Conference
MODEL 1
COACHING CYCLE
Pre-Conference

In the pre-conference the mentor/coach asks the learning
partner to clarify goals

describe the content of the session

explain activities and methods

specify success indicators

extrapolate problems

articulate the focus for the observation
Pre-Conference
Topic: What is your topic?

Goal: What are your goals?

Focus: What do you want me to look for?

Data Collection: How do you want me to collect data?

Summarize: So in summary
Observation

During the observation the mentor/coach:

takes notes

draws pictures

describes the classroom environment

records teacher questions and actions

details student actions and activities

Notes should be descriptive, specific,
and related to the agreed upon focus of the observation
(curriculum, instructional skills and strategies,
learning activities, classroom environment, and student behaviors)
Observation
Scripting

Recording

Checklists

Charts or Tables

Pictures and Visuals
Ask presenter to self-evaluate. (How did you feel about the lesson?

Restate focus areas (You asked me to focus on )

Share the data and comment on what you saw and heard.

Make suggestions – Ask if you can make suggestions.

Ask what would you do differently next time.

Summarize

Post-Conference
Invite self-evaluation to begin

Be specific and descriptive – avoid judgment and evaluation

Focus on behavior, not personality

Be sincere and direct

Share data and notes

Check for understanding

Offer suggestions and constructive comments

Give feedback in a timely manner
(as close as possible to the event, observation, or experience)
Giving Feedback
MODEL 2
COACH AS TEACHER TEACHING
MODEL LESSONS
Pre-conference

A. Clarifying The Teaching and Learning

The focus of my lesson is…

I want the students to learn or understand…

I plan to use these instructional strategies…

I expect the students will…

If , then I will adapt my teaching by…

B. Structuring the Observation

I want you to focus your attention on how I

I want you to focus on how the students

I need feedback on

How will you record your observations to help facilitate
a learning conversation in the post conference?
Teaching The Lesson

The coach teaches the lesson

The teacher watches the classroom lesson and

records the information discussed in the pre-conference.
Post Conference

*The coach facilitates the post conference conversation

What did you observe?

How did the lesson play out as we expected?

Where did you see me adapt my instruction?

Were there any surprises?

If you were to teach this lesson, what would you change?

What did you learn from watching me teach this lesson?

Do you have any questions?
MODEL 3
PLANNING LESSONS AND
CO TEACHING
Pre-lesson Conference
The teacher explains the goals of the lesson
and how she or he plans to teach it.

The coach explores the teacher’s thinking,
their knowledge of the curriculum and how the lesson will
foster student learning.

The teacher and coach then work together to design
or redesign the lesson or a component of the lesson.
They also negotiate who is playing what role during the classroom teaching.

The coach and teacher also discuss and clarify the knowledge,
understanding, concepts and skills (specific content) they want
students to learn during the lesson. During this discussion the
teacher and coach also connect the lesson with curriculum standards.

Guiding Questions for the Coach:
What are your goals for the lesson?

How do you plan to teach the lesson?

What is the specific content
(knowledge, understanding, concepts, skills)
that you want the students to learn?

Where would you like some assistance?

Where does this lesson fall in the unit and why?

What materials are needed?

Which standard does this lesson address?

What prior knowledge are students bringing to this lesson?
(i.e. previous teaching related to the lesson)

How do you see the lesson unfolding and
where do you anticipate difficulties?

How will we know if we achieved the goals of the lesson?
(How will students demonstrate their learning?)
Co-Teaching The Lesson
During the teaching process, the coach’s role can vary considerably,
depending on the agreements reached in the pre-lesson conference.

The coach can:
Lead different parts of the lesson in collaboration with the teacher.

Model a part of the lesson while the teacher observes.

Serve as an observer during agreed upon activities in the lesson.

Step in periodically to reinforce the learning
(Ex. Asking a question, presenting a real life problem…)

During the co-teaching process, it is important to remember
that the coach is a partner, not a judge, critic or rescuer.

Post-lesson Conference

After the lesson the teacher and coach engage in a conversation
about how the lesson went.

It is important to begin this post lesson conference with authentic
dialogue to help one another understand how each viewed the lesson.
Resist the temptation to move too quickly to critiquing, evaluating
and problem solving around the lesson.

When the teacher and coach have developed a mutual understanding
of how each viewed the lesson, then move to a discussion about the
strengths and weaknesses of the lesson and where improvements are
needed.

Guiding Questions for the Coach:

What did you observe during the lesson?

Where did our assumptions prove to be true?

Where did our assumptions prove incorrect?

How do you feel about the lesson?

How successful were we in implementing the lesson?

What problems arose?

Did the students learn what they were supposed to?

Was the lesson appropriate for the goals?

Were the goals appropriate?

If we were to teach this lesson again, what improvements are needed?

Do we know that the students learned what we intended?

Where do we go from here? What’s next?

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