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B ranch Infrastructure
O ptim ization
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Agenda & Objectives 1.

Today’s IT Challenges
 To help you understand
how Branch
Infrastructure
Infrastructure
 Optimization can help
you address the key
Optimization challenges facing your
branch office
infrastructure .
Branch Infrastructure

Optimization 2.
To identify which of
 Overview the three branch
scenarios is best
 Alternative Solutions for your
organization :
 Selection Distributed
Centralized
Next Steps
 Hybrid
More Pressure Than Ever on IT
Budgets Technology Regulatory
Change Compliance

Competition Security
20%
New
80%
Cost Maintenance Keep Business
Reduction Up & Running
… with limited
resources for
advancing capability
Customer End-User
Connection Productivity

Business Results
& New Value
Core Infrastructure Optimization
Basic Standardized Rationalized Dynamic
Uncoordinated, Managed IT Managed and Fully automated
manual infrastructure with consolidated IT management,
infrastructure limited automation infrastructure with dynamic resource
maximum usage, business
automation linked SLA’s

Identity and Access Management

Desktop , Device , and Server Management

Security and Networking

Data Protection and Recovery

IT & Security Processes

Cost Center Efficient Cost Center Business Enabler Strategic Asset

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Benefits of Infrastructure
Optimization
Control costs Improve security and availability Increase agility
Greater Improve security and ensure Improve IT’s
automation availability and data ability to
helps drive protection respond to and
down enable business
maintenance changes
costs
The Branch Office Challenge

Branch Capability High Cost


Customer Service Management Complexity
Employee Productivity Support Costs
Application Security
Availability

Branch Infrastructure Optimization

Control Costs
Improve Security & Availability
Increase Agility

Enabling Technologies
Savings from Branch Infrastructure
Optimization
Remote Desktop
Management Support Costs Reduced 80%

Branch Infrastructure IT
Support Costs Reduced 15.6%

Hardware and Software


Costs Per Site Reduced $67,957

Bandwidth Costs
Per Site Reduced $8,014

End-User
Productivity Boosted 2.1%

Source: IDC white paper “Addressing Operational Efficiencies in Branch Offices,” May 2006, Jean S Bozman, et. al. and IDC white paper “Optimizing
Infrastructure: The Relationship Between IT Labor Costs and Best Practices for Managing the Windows Desktop,” October 2006, Al Gillen, et. al.
Branch Office IT Scenarios

Data Center

Security
VPN , Network Access Protection , Identity and Access

Networking
WAN Optimization , Web Caching

Distributed
Centralized

Hybrid
Most services All services delivered
located in the from remote data
branch office centers
+ Highly resilient Segregation of + Ease of deployment
+ High performance services to run locally + Simplicity
- Costs and remotely
- Performance
- Complexity + Ease of deployment
- Single point of
+ Simplicity failure
+ Performance
+ Resiliency
Distributed Local Branch Server(s)
Topology & Hardware:

 Local branch server or servers provide LOB


applications and basic services (file/print,
authentication, DNS, etc)
Applications & Data:

 Key Applications can operate independently


based on local data stores and talk to
central locations intermittently
People & Productivity:

 High requirement for local IT support


 Rich, responsive end user services
Recent Trends :
Centralized remote management
Virtualized local servers
Distributed Branch Infrastructure
 Decision Drivers:
 Branch must operate when WAN connection down
 E.g. Retail, Health Care
 Slow or unreliable connections to Data Center
 E.g. isolated remote locations
 End users require rich services and high responsiveness

M a cq u a rie G ro u p L td
Provides retail banking, investment advice, loans, and other financial services.
More than 12,000 employees spread across more than 80 offices worldwide.
Became an early adopter of Windows Server® 2008.

Expects Windows Server 2008 will


help enhance security at branch locations
simplify tasks associated with maintaining a highly dispersed corporate IT system
improve the availability of data
streamline the incorporation of acquired companies into the corporate network
Key Considerations for Distributed
Best Challeng Guidance
Practices e
Centralize branch Key challenge in this scenario is lowering
infrastructure IT costs and providing effective support.
management Requires systems monitoring and automated
maintenance tools.

Automate central With islands of data in the branches, backup


backup and recovery becomes very important.
Automated solutions ensure consistency and
reliability.

Establish Security considerations are extensive because


comprehensive, servers, end points and transmission must be
integrated security secured.

Integrate remote Multiple services with relatively light loads


hardware create an opportunity for savings through
infrastructure server virtualization - reduce hardware, space
and management.
Centralized Server-Less Offices
Topology & Hardware:

 Fast, reliable WAN connections


 No local server (just WAN connectivity via
router/switch)
Applications & Data:

 Application and basic services supplied centrally


 Basic Services (File/Print, Authentication, DNS,
etc)
 LOB Application Data resides in central Data
Center
People & Productivity:

 Recent
No needTrends :
for server support in the Branch
WAN Optimization and hybrid appliances
 End users can experience long latency for basic
services
Centralized Branch Infrastructure
 Decision Drivers:
 Requires fast, reliable WAN connection
 “Acceptable” latency for application responsiveness
 Relatively few end users in the branch

L io n N a th a n
Lion Nathan is a producer and distributor of beer and liquor.
Employs about 3,200 people in Australia and New Zealand.
Operates 10 major branch sites—breweries that have at least 40 employees each.

Deployed Windows Server® 2008 Enterprise to take advantage of new and enhanced
Terminal Services features.

“Licensing and support costs will be reduced because Windows Server 2008 provides a
more centralized and streamlined way of managing remote clients and the applications
that they access over the network. For example, we expect to see more efficient and
cost-effective deployment of Microsoft Office 2007 as it is rolled out to employees in
the coming year. This will also help us to streamline the process of adding more
terminals at remote offices when needed.”
Key Considerations for Centralized
Best Challeng Guidance
Practices e
Centralize branch Only requirement is to keep the branch “on the
infrastructure network” and maintain clients. Remote
management configuration and management of clients offers
potential for savings and improved
availability/productivity.

Automate central With little data stored in the branch this


backup becomes a data center issue. Any data stored
on clients requires data backup and recovery
solution.

Establish Security is very important in this scenario


comprehensive, and focuses on secure transmission and end
integrated security points.

Integrate remote Data Center optimization is important for


hardware centralized services but less of a branch
infrastructure concern.

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Hybrid Server or Appliance
Topology & Hardware:

 Server or appliance delivers basic services locally


Applications & Data:

 Centralized applications may have a local cached copy


People & Productivity:

 Basic services run at LAN speed boosting productivity


 Minimal need for server support in the branch

Recent Trends :
Branch-in-a-box
appliances

or
Hybrid Branch Infrastructure
 Decision Drivers:
 Efficient basic services: File/Print, DNS, Authentication…
 E.g. Central provision of print services slow and wasteful
Cost savings from reduced branch IT support and lower server

hardware requirement

L a fa rg e N o rth A m e rica
Large supplier of construction materials in the United States and Canada.
Over 1,000 locations from trailers at project sites to production facilities.
Needed to reduce security risks and increase centralized administration.

Became an early adopter of Windows Server® 2008 Enterprise.

Lafarge anticipates that using the enhanced features of Windows Server 2008
will
Reduce security risks at branch offices
Improve the efficiency of centralized server administration
save at least U.S.$400,000 in hardware, maintenance, and licensing fees over
the next 3
years
Key Considerations for Hybrid
Best Challeng Guidance
Practices e
Centralize branch Centralized and Appliance based services have
infrastructure relatively low need for local IT support.
management

Centralized and Appliance based services


Automate central have relatively low need for centralized
backup backup.
Local client backup can be facilitated by
branch server / appliance.

Establish Security is very important in this scenario


comprehensive, and focuses on secure transmission and end
integrated security points.

Integrate remote Branch virtualization will become more common


hardware to enable more services and application
infrastructure isolation.

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Microsoft is Your Technology
Partner
Unified and Comprehensive

 Covers functions needed to optimize your


infrastructure: operating systems, virtualization,
management, security, identity and access
 Spans the breadth of your infrastructure: desktop,
server, mobile devices, application platform, and
security

Interoperable by Design

 Our products have always worked well together


 Compliant with industry standards by design

Trusted and Familiar

 Reduces IT Support and end user training costs


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 Maximizes productivity
Summary: Finding The Right Solution
Distributed Centralized Hybrid

All IT services Local basic services


Most IT services
Description delivered from a Centralized LOB
delivered locally
central data center applications

Required
capability when Operations
connection Fully operational suspended Partial functionality
down?

Available Local services not


bandwidth? Low/intermittent Big steady pipes dependant on
connection

Importance of
end-user High Lower High
performance? (connection latency)

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Next Steps
Identify the scenarios that are most relevant to your
organization/project: Distributed, Centralized, or Hybrid

Work with your Microsoft representative to learn more


about your target Branch Infrastructure scenario(s)

Ask your Microsoft service provider about implementation,


Proof of Concept offers and required products

Review the materials for Branch Infrastructure


Optimization www.microsoft.com/branchoffice

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