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NON-VERBAL

COMMUNICATION
Messages Without
Words but not sounds
By faisal kamran
Characteristics of Nonverbal
Communication
• Nonverbal communication exists (65-93%)
• Nonverbal communication can be ambiguous
• Nonverbal behavior regulates conversations
• Nonverbal communication is more believable
than verbal
• Nonverbal communication may contradict
verbal
Characteristics of Nonverbal
Communication
• Nonverbal communication serves
• many functions i.e.
• • Repeating
• • Substituting
• • Complementing
• • Accenting
• • Regulating
• • Contradicting
• • Deceiving
Differences Between Verbal and
Nonverbal Communication
• • Single vs. Multiple Channels
• • Intermittent vs. Continuous
• • Clear vs. Ambiguous
• • Verbal vs. Nonverbal Impact
• • Deliberate vs. Unconscious
COMMUNICATING
COMMUNICATING
Nonverbal Comm. Codes
• Visual Auditory- codes you can see and hear
• -Kinesics -Facial Expression
• -Paralanguage -Physical Appearance
• Contact- codes you feel
• -Haptics (touch)
• -Space (personal and territory)
• Place and Time- environmental codes
• -Physical Environment
• -Chronemics (time)
Types of Nonverbal
Communication
• Kinesics
• • A area of nonverbal communication that
involves body position and motion.
• -Body Orientation
• •characterized by the degree to which we
face toward or away from someone
• -Posture
• •way in which individuals carry themselves
(e.g. erect, slumping, and so on)
Types of Nonverbal
Communication
• Gestures
• • Motions of the body, usually hands or arms,
that have communicative value
• • Illustrators – movements that accompany
speech and that can’t stand alone
• • Emblems – deliberate nonverbal behaviors
that stand alone and have a very precise
meaning
• • Adaptors - usually unconscious; self touching
behaviors
Types of Nonverbal
Communication
• Physical Appearance/ Attractiveness
• • Perceived physical attractiveness
affects interaction between people
• Body Artifacts
• -Clothing
• -Jewelry/metals/adornments
Types of Nonverbal
Communication
• Facial Communication

• Eye Contact
• • Smiling
• Paralanguage – nonverbal vocal messages
that have communicative value: emphasis,
rate, pitch, volume
• tone, disfluencies
Types of Nonverbal
Communication
• Contact
• Touch- Haptics
• • Touch can communicate many
messages and signal a variety of
relationships
• Proxemics - the way people and animals
use space
COMMUNICATING
Types of Nonverbal
Communication
• Edward Hall’s Research on Distance
• • Intimate Distance - ranging from skin
contact to 18 in.
• • Personal Distance - ranges from 18 in.
to 4 ft.
• • Social Distance - ranges from 4 to 12 ft.
• • Public Distance - running outward from
12 ft.
Types of Nonverbal
Communication
• Place and Time
• Territory - a stationary area claimed by an
individual
• (e.g. your room, desk, or work area)
• Physical Environment
• • Home designs and interiors can
communicate impressions
• • Environments can shape the interaction
that takes place in them
Types of Nonverbal
Communication
• Time
• Chronemics - the study of how humans
use and structure time