Professional Documents
Culture Documents
Presented by:
Akanksha Gupta
Avni Jain
Shiven Mehta
Swaroop Kumar
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"OUR MISSION IS TO CHANGE
THE WAY PEOPLE SHOP. WE
WILL GIVE THEM MORE."
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Vision :
"TO CONSISTENTLY PROVIDE THE INDIAN
CONSUMER COMPLETE AND
DIFFERENTIATED SHOPPING EXPERIENCES
AND BE AMONGST INDIA'S TOP RETAILERS,
WHILE DELIVERING SUPERIOR RETURNS TO
ALL STAKEHOLDERS".
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About More.
More. is the retail brand owned by Aditya Birla Retail
Limited (ABRL)
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About More.
Till end of July 2008:
Supermarkets (including the former Trinethra stores): MORE.
minimum size of 2,500 sq ft
Currently, there are over 600 more
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Porter’s five forces:
5 FORCES
Analysis
ANALYSIS
Rivalry amongst competitors •Big Bazaar, Big Apple, Reliance Fresh,
Easyday etc
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Current Strategy
Closed down non- performing stores
Had shut down 107 non viable stores
Pricing strategy:
Customized catchment strategy to build sales
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Customer Segmentation
Based on
Income
Price sensitiveness
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Target Customer
More. Targets upper and middle class
customers
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Life cycle of MORE.
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Positioning
Value positioning= EXTRA
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Positioning
High Service
Low High
Price Price
Low Service
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MARKETING MIX
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Products
Range of products:
Processed foods
home and personal care
fruits and vegetables
general merchandise
Apparel
CDIT
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More. More. 110%
Sugar Detergent; whiter
Ghee brighter clothes
Pulses (Rs. 60/kg as
Maha saver packs (e.g. compared to Tide @
Arhar dal @ Rs. 104/ kg Rs. 62/900gm)
compared to Rs. 125 @
Kiranashop)
Toilet cleaner
Other brand: Rajdhani Surface cleaner
Spices Soap bars
Dry fruits (@ Rs. 25/240gm)
Atta
Cola
Sharbat
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Feasters Tea: Selecta
Namkeen Coffee
Squash Liquid blue @ Rs. 28 250
Chips ml (Ujala @ Rs. 35)
Noodles Phenyl fresh
Biscuits Pickle: Kitchen’s Promise
Best of India: ready
to eat
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Pricing
Value Pricing
Promotional pricing
Bundling
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Place
Over 600 supermarket stores and 3
hypermarket stores across India
Approachable destination
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SUPERMARKET STORE
LOCATOR
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Punjab 26
Haryana 8
NCR 29
Jaipur 13
Ahemedabad 12
Anand 1
Baroda 6
Surat 5
Rest of 4
Gujarat
Nasik 13
Mumbai 46
Pune 22
Karad 2
Kolhapur 5 20
Solapur 2
Baramati 1
Ahmednagar 1
Aurangabad 3
Sangamner 1
Hubli- 11
Belgaum
Mangalore 12
Bangalore 66
Mysore 11
Kochi 20
Kottayam 4
Aleppey 1
Kozikhode 6
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Vizag 28
Vijaywada 27
Hyderabad 90
Nizamabad 1
Howrah 4
Kolkota 16
Hooghly 1
Asansol 4
Pattanamtith 2
a
Kollam 1
Chennai 54
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Promotion
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People
Aditya Birla Retail Limited. has an employee
strength of over 11,000
Empowered individual
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Management Team
Thomas Varghese, CEO - Aditya Birla Retail Ltd.
Russell Berman, CEO – Hypermarket
Satendra Aggarwal, CEO – Supermarket
Giridhar Sanjeevi, CFO
Ramesh Mitragotri, CPO
Shashi Sareen, Head – Quality
Vidhya Srinivasan, Head – Strategy
Manoj Krishnan, CIO
Anurag Srivastava, Head - Private Label
T V. Venkataraman, Head - Internal Audit
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Physical Evidence
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Process
Daily replenishment
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More. Mansrover Garden
outlet
Promotional offers: monthly offers
Not on per day basis
Reliance fresh: vegetables high priced in the morning and lower in the evening
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System: Oracle
Initially they had Navision
Oracle is comparatively faster
Reliance fresh uses SAP (so far the best but expensive)
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Customer base: A class
USP:
Pricing: cheapest, same
throughout the day
Better quality
HUL dominated
Have pre- signed contracts with
companies
A minimum fixed visibility
guaranteed
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Consumer Insight
“Reliance fresh and More. provides comparative prices
and schemes, at More. vegetables are very fresh till 8:30
am but in the evening they aren’t so fresh. Although
there is just one cash counter and it takes a little larger
for billing but still I shop at More. because it is closer to
my home instead of Reliance Fresh”
- Mrs. Sheena Arora, Housewife, 32 yrs
Branch manager:
Lokesh Sharma: 9718963222
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More. Pusa Road outlet
System: Daily replenishment
ARS: Automatic replacement stocks
Other competitors:
Big Apple, Old Rajinder Nagar
Fair Price, Patel Nagar
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6 Cash counters
24 customer service
associates
Store Manager:
Mr Inder (9990802223)
Assistant Store
Manager: Mr. Amit
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More. Paschim Vihar
outlet
Location: Main market,
jwalaheri
Area: 1870 sq ft
18 employees (Customer
service associates + Store
manager)
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USP: price, ranges, latest
manufacturing rates,
customer service
Insights: limca pearl pet @
Rs.55 + buscuit pack free
worth Rs. 15; kirana @ Rs. 50;
Easyday @ Rs. 42
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Products not sold at
competitors
Magazines
Journals
Blankets
Neva thermal
Competitors: Kirana
Stores
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Expected results for
FY2010
Supermarket network to become Ebidta- positive; retail company to
become Ebidta- positive by 2012
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More. Future strategy
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Summary
More. is still in initial stages of growth
To maintain higher margin, More. focuses more on its private label products
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THANK YOU
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