Information

Technology Ethical
Challenges

Sherri Shade

Ethics

eth•ic
Pronunciation: (eth'ik), [key]
—n.
1. the body of moral principles or values
governing or distinctive of a particular culture or
group: the Christian ethic; the tribal ethic of the
Zuni.
2. a complex of moral precepts held or rules of
conduct followed by an individual: a personal
ethic.

Webster’s Dictionary

IT and Ethics    Who is responsible? Who is affected? Should IT Professionals be in the ethics business?      Training Refer ethical issues to HR Development Implementation Application .

• Destruction of property .Ethical Behaviors?  Is your 80 gigabyte hard drive full? • Music and videos  That sure is a great music where did you get it? • Downloading of music from the web  Have you given a friend a copy of your Microsoft Project software? • Software Piracy  Did you read the confidential company file that was accidentally attached to your email? • Computer abuse  Did you gain access to the network and invade other workers emails and files? • Computer abuse  You formatted your hard drive prior to leaving your company because you were angry about leaving.

Prior to Technology it may have been easier to know whether the activity was right or wrong Virtual World   Judging behaviors is no longer straight forward Ethical or Unethical? • A student downloads a sexually explicit picture from the Internet on a computer in the school library. Other students are able to see the picture • A student finds the teacher’s password to the school’s information system and uses it to change his grades and vi the grades of other students. data. he does provide a link to the author’s site. and software. She turns the paper in as her own work • A student makes a copy of a software program borrowed from another student to use on his computer at home. • A student copies a previous published story in his own handwriting and submits it as his own work. services. • A student uses another student’s project website as a guideline. • A student downloads a graphic file from the web to place on his own webpage. . • A student uses the copy and paste commands to place large parts of an electronic article into an assigned paper. However.Information Technology Ethics    Deal with proper use of technology devices.

language.Information Technology Ethics  New ethical considerations may be required with technology capabilities  Email spamming • Does the fact that the financial burden of unsolicited ads etc. parents. companies and libraries to keep individuals from seeing inappropriate materials?  Intellectual property • Do we need better/clearer definitions of property?  Globalization of the organization • What do we need to better understand cultures. even if the message is not as good as the digitally enhanced photo?  Pornography access • What security measures need to be put in place by schools. and behaviors? . now falls on the recipient not the sender create new rules?  Digital photography • What obligations does a anyone have to present an undoctored photo.

or necessary . • Movies. books. • However. TV capitalize on this fear and romance and make unethical or illegal actions seem heroic. SW piracy costs businesses billions of dollars per year • Most of us would not pick a lock to someone’s house • However.Information Technology Ethics  Some users view their computing actions as less serious than their actions in the ―real world‖  Examples: • Stealing software from a store – no way! …. guessing passwords to gain access to a website. information. or programs is a common • Sometimes the technology is not well understood…romance and fear may accompany a new technologies.

The Ten Commandments of Computer Ethics  Computer Ethics Institute .

html .org/constitution/code.Challenges: Code of Ethics  No Form of licensing for computer professionals   Results in no real way to enforce ethical standards within the computing field There is movement within the industry to create a licensing process but there are many issues to be resolved • What will be included on the exam? • How often will an IT professional be required to renew the license?  Developed by several organizations     Adoption Implementation Monitoring Example: http://www.acm.

icons Content Design layout Accountability/responsibility Outdated material. inaccurate material .pictures. logos. buttons.Challenges: Web Design  Implementation of features         Pop ups Blocking/filters Aliases and redirecting Cookies Privacy policies Security policies Spyware Use of other design features       Javascript Graphics .

Challenges: Commerce       Fraud Taxation Free Trade Gambling Auctions Spamming    Who were Canter and Siegel? Spamming cell phones? Term papers for sale  Atlanta Journal Constitution aritcle .

Challenges: Workplace        Accessibility Ergonomics Outsourcing Telecommuting Customer relationships – Vendor relationships Should IT professionals be in the ethics business or should other areas of the business handle these issues? Monitoring   Should your employer have the right to monitor private email messages? What are the two most popular Web sites for American workers? Playboy and ESPN .

8. .3% of organizations have battled sexual harassment and/or sexual discrimination claims stemming from employee e-mail and/or Internet use.Challenges:Workplace          62% of employers monitor employees' eMail and Internet use. 68% a Software Policy. Source: The 2001 Electronic Policies & Practices Survey from The American Management Association. 87% of companies that monitor have a written eMail Policy. 68% cite legal liability as the primary reason to monitor. and The ePolicy Institute-Click Here for Survey Results. 51% of employers have disciplined or terminated employees for violating ePolicy.1% an Internet Policy. 35% of organizations have eMail retention & deletion policies in place. US News & World Report. 83. 10% of companies have been ordered by courts to turn over employee eMail related to workplace lawsuits.

``But they also know that the chances of getting caught are pretty remote'' Why is ―getting caught remote‖? • There are an estimated 60 million peer-to-peer network subscribers in the United States alone. • The networks have features that allow users to block others from downloading their files but allow them to continue to download files . said Michael McGuire. with tens of millions more in other countries  The RIAA is seeking out people who make their music files available for others to download. a analyst with the Gartner Group.Music Downloads  Risk of getting caught   Studies have shown that a majority of the people who share music on the Internet are aware that their actions are illegal.

and /or should they be mandated by law? • Filters can also be set up to filter out other subjects. found by pc maintenance workers • Visa – won’t give permission to be used on offensive or pornographic sites  Hate •  MACHADO CASE Internet Filters • Should filters be in schools or libraries.Challenges: Speech   Net Etiquette Email privacy    Email privacy policy ―Flaming‖ – insulting. would this be an ethical violation?  Chain Letters . argumentative or chastising replies to messages Free Speech  Accountability and responsibility for web content • • • •  Abortion sites Outdated information Accurate information Privacy and security policies Porn • Professors pc – filled with porn.

Challenges: Computing Resource Abuse  Computers in the Workplace and the Classroom      Use or Abuse Internet Access Instant Messenger Laptop use in the classroom Email • Legal document • Can be modified • Flaming    Access Computer Usage policy Email policy .

Challenges: Computing Resource Abuse  Computer Crime Viruses  Hackers  Theft  “These cyber swindles and dot-cons present new challenges to law enforcement” said John Ashcroft  US Charges 135 With Net Crimes  .

• • • • •  Loss of control Misuse of information Risk to physical privacy Risk of identity theft (video) Unwanted intrusions into daily life USA Patriot Act (post 9/11) • Efforts to detect and deter terrorist activity • Datamining corporate data • Loss of business and risk of lawsuits due customers being outraged at their loss of data privacy   Cookies Privacy policies .Challenges: Privacy  Privacy issues are at the top of the list in regards to ethical use of information.

Challenges: Intellectual Property     Electronic Copyright Licensing Interoperability Licensing      MP3    Cyberlicenses Shrinkwrap Shareware Freeware RIAA court case against college students University Internet Usage policies Internet Downloads    Files Graphics Text .

trade secrets. Loss of revenue hurts everyone. State Industry Study CD-RW .Challenges: Intellectual Property  Patent. and copyright law    Software Piracy        Who owns the program Who owns the algorithm Why shouldn't I use pirated software? Who am I hurting by doing so? Piracy exists in everywhere. All software piracy is illegal and Software piracy is unethical. Various studies have found that the software industry loses approximately $12 billion every year .

Challenges: Other Decision making using Expert Systems  Network Security  Software accuracy and reliability who is ethically responsible?   Therac-25 Accidents Killer Robots  The Hughes Whistleblowing Case  .

medical care. what measures.because they cannot afford a connection to the global information network? Whose laws will apply in cyberspace when hundreds of countries are incorporated into the global network? Are we missing an opportunity to introduce ethics at an early age in children by not integrating these thoughts and practices in video games? Should more controls and regulations be introduced into the system? Will they actually help to improve our moral and ethical behavior? Unethical behavior continues to permeate industry. shopping. policies. voting . education. How can it be eliminated or reduced eithically and morally to provide information and services that will move them to into the world of cyberspace? Will the poor be cut off from job opportunities.Conclusion: Some Ideas to Ponder  Computer ethics today is now a global effort     What happened? Where did our knowing right from wrong go too?    The gap among the rich and poor nations. rich and poor citizens exists. codes of conduct be changed to change this behavior? . entertainment.

edu/~rbarger/cases.org/piracy/ http://www.html http://www.ncsu.brook.ht m http://www.html http://ksuweb.nd.spa.Works Cited:        http://www.eos.edu/~kschwaig/present .org/case_materials/ case_materials.com/ http://legacy.edu/dybdocroot/its/cei/overvi ew/Ten_Commanments_of_Computer_Ethics.ppt .edu/eos/info/computer_e thics/ http://www.epolicyinstitute.kennesaw.computingcases.