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Effective Oral

Communication

MBA
Key areas to be discussed

• Definition

• Why & where you need it

• How to make an oral presentation


effectively

What is it oral communication?

Oral communication involves expressing


and sharing ideas and information as well as
influencing others through verbal and
nonverbal symbols.
Why and Where?

"Employers see oral communication skills as


critical to customer service and workplace
harmony, effective operations and
productivity."
Speaking to a Face to face
group in
official Through
telephone
gathering

Oral
presentation
How to make an effective oral
presentation

? Prepare your self...


maximise the impact by using
visual & verbal channel


PowerPoint…

Ditch the conventional Use verbal AND visual


PowerPoint approach channels

Information understood:
87%

7%

Text-based slide Verbal & Visual


Pretty backgrounds, glossy
images and fancy animations

Audience reaction when But does it convey your


presented with visually message?
impressive slides

Awesome! Amazing! What was that about?I don’t get it!Did I miss something?
Wow!
Use the latest technology,
where applicable…

And a….

low tech backup


You are ready to present…..

• Start with a proper GREETING



• MAKE the introduction BRIEF but
ATTENTION GATHERING


When you present…

• Voice

• Eye contact

• Natural gestures

Apply a strategy, story and
familiar structure
References

Retrieved from the World Wide Web on 22 January, 2009.

http://www.griffith.edu.au/centre/gihe/griffith_graduate/toolkit/oral/assess.htm
Retrieved from the World Wide Web on 23 January, 2009.

http://www.griffith.edu.au/centre/gihe/griffith_graduate/toolkit/oral/principle.htm

Retrieved from the World Wide Web on 23 January, 2009.

http://www.griffith.edu.au/centre/gihe/griffith_graduate/toolkit/oral/resource.htm

Retrieved from the World Wide Web on 22 January, 2009.

http://www.griffith.edu.au/centre/gihe/griffith_graduate/toolkit/oral/eg.htm

Retrieved from the World Wide Web on 23 January, 2009.

http://www.griffith.edu.au/centre/gihe/griffith_graduate/toolkit/oral/quote.htm

Retrieved from the World Wide Web on 23 January, 2009.

http://www.griffith.edu.au/centre/gihe/griffith_graduate/toolkit/oral/why.htm

Retrieved from the World Wide Web on 23 January, 2009.

http://www.kumc.edu/SAH/OTEd/jradel/Effective_visuals/VisStrt.html

Retrieved from the World Wide Web on 22 January, 2009.

http://www.lc.unsw.edu.au/onlib/tutsem3.html


Thank you for reading &
LISTENING!