Professional Documents
Culture Documents
Importance Of Teams
Formal and informal groups are building blocks of
organizations.
Organizations use a variety of committees, task forces, and
cross-functional teams.
Virtual teams are increasingly common in organizations.
Teams offer synergy and other benefits to their members
and the organization.
Teams can also suffer from common performance problems.
Team
Importance Of Teams
Teamwork
the process of people actively working together to accomplish
common goals.
Formal Group
a group that is officially recognized and supported by the
organization.
Informal Group
a group that is unofficial and emerges from relationships and
shared interests among members.
Committee
people brought together outside of their daily job assignments to
work in a small team for a specific task
Building National Competencies
Importance Of Teams
Types of Teams
Project Team
is convened for a specific purpose and disbands after
completing its task.
Cross-functional Team
operates with members who come from different
functional units of an organization.
Importance Of Teams
Types of Teams
Quality Circle Team
employees who meet periodically to discuss ways of
improving work quality.
Self-managing Teams
work team having the authority to make decisions
about how they share and complete their work.
Virtual Teams
Work together and solve problems through computer
based interactions
Building National Competencies
Benefits of Teams
Synergy
The creation of a whole greater than or equal to the sum of
its parts
Importance Of Teams
MANAGEMENT TIPS
Characteristics of High Performance Teams
1. People arrive late, leave early, and dont take things seriously.
2. The meeting is too long, sometimes twice as long as necessary.
3. People dont stay on topic; they digress and are easily distracted.
4. The discussion lacks candor; people are unwilling to tell the truth.
5. The right information isnt available, so decisions are postponed.
6. Nothing happens when the meeting is over; no one puts decisions into
action.
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get better; the same mistakes are made meeting
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Foundations Of Teamwork
FOUNDATIONS OF TEAMWORK
Effective Teams
Effective Teams
make use of alternative communication networks and
decision-making methods to best complete tasks.
Group Process
The way members interact and work together to
transform inputs into outputs
TEAM EFFECTIVENESS EQUATION
Team effectiveness =
Quality of inputs x (Process gains - Process losses)
Building National Competencies
FOUNDATIONS OF TEAMWORK
Effective Teams
FOUNDATIONS OF TEAMWORK
Group Norms
Effective Teams
Cohesion
the attractiveness of the team to its members
FOUNDATIONS OF TEAMWORK
Effective Teams
Task and Maintenance Roles
Task Activities
contribute directly to the teams performance purpose
Maintenance Activities
support the emotional life of the team as an ongoing
social system.
Distributed Leadership
every member is continually responsible for both
recognizing when task or maintenance activities are
needed and taking actions to provide them.
Building National Competencies
FOUNDATIONS OF TEAMWORK
Effective Teams
FOUNDATIONS OF TEAMWORK
Effective Teams
Communication Networks
Decentralized Communication Network
Allows all members to communicate directly with one
another. Works well for tasks that require lots of
creativity, information processing, and problem
solving.
FOUNDATIONS OF TEAMWORK
Effective Teams
FOUNDATIONS OF TEAMWORK
Effective Teams
Decision Making
The process of making choices through
choosing from alternative courses of action
Groupthink
a tendency of members of highly cohesive
teams to lose their critical evaluative capabilities
and make poor decisions.
Building National Competencies