Dublin, June 21, 2013

SCONUL annual conference 2013

Collecting and exploiting
library data to inform strategy:
the shift to data-driven
approaches.
Titia van der Werf
Senior Program Officer
OCLC

The world’s libraries. Connected.

Measuring performance: libraries

The world’s libraries. Connected.

An exemplar of data-driven decision making Thinking the unthinkable: a library without a catalogue -. . Connected.Reconsidering the future of discovery tools for Utrecht University library Simone Kortekaas at the LIBER Conference 2012 The world’s libraries.

Source: http://bit. .ly/Sf09Ix The world’s libraries. Connected.

Patterns. Connected. sensors and triggers Source: http://www.jpg The world’s libraries. .net/wp-content/uploads/2011/04/car-dashboard-icons.drivingnews.

Connected. .Learning from the platforms Understanding user behaviour … interacting with the user … improving the user experience The world’s libraries.

co. . Connected.uk/commentisfree/cartoon/2013/jun/ 10/william-hague-statement-gchq-cartoon The world’s libraries.guardian.Source:http://www.

Connected. .Learning from the platforms Understanding user behaviour … interacting with the user … improving the user experience The world’s libraries.

Source: http://www. .aspx The world’s libraries.exp-platform. Connected.com/Pages/2012RecSys.

Source: http://www.com/Pages/2012RecSys. .exp-platform.aspx The world’s libraries. Connected.

com/Pages/2012RecSys.Source: http://www.exp-platform. .aspx The world’s libraries. Connected.

Learning from the platforms The information broker becomes a broker of the users’ knowledge The world’s libraries. . Connected.

Connected. but also analyse and act upon it. • Understand what is happening under the hood: put a system in place of sensors.Learning from the platforms Data-driven approach: • Not only collect data. • It is all about mass: deployment and mining at scale • Learn from continuous interactions with users. The world’s libraries. • Feed user-knowledge back into the system. . triggers and controlled experiments.

.Aggregating data for more impactful strategy planning Aggregate level • Leveraging user activity data in “discovery ecosystems” => improving the user experience • User behaviour data in “delivery eco-systems” => improving fulfillment • Business intelligence about the “collective collection” => realising efficiencies The world’s libraries. Connected.

.The world’s libraries. Connected.

OCLC Research: making the data work harder To support: • Better end user experiences (recommendation. cloud library. Connected. . …) • Better intelligence about the collective collection (print management at mega-scale. identities network. kindred works. …) The world’s libraries.

Connected. Virtual Authority File .OCLC Research: making the data work harder Building blocks: 1. . Faceted Application of Subject Terminology -FAST 3.VIAF 2. Workset algorithm (based on modeling work such as FRBR) The world’s libraries.

oclc.North American print book resource: 45.5 million total library holdings http://www.7 million distinct publications 889. Connected.pdf The world’s libraries. .org/content/dam/research/publications/library/2012/2012-05.

Connected. 467.406 titles 2% 498. .University of Melbourne Library (UMV) Titles Duplicated in Hathi Trust Digital Library .486 titles 28% Digitized in copyright (US) OCLC Research Library Partnership: individual partner reports.January 2012 31.892 titles 30% Digitized public domain (US) The world’s libraries.

Centers of institutional attention & library investment . Connected.Topics for which UCD ranks first in WorldCat in number of title-holdings The world’s libraries.

.Mining other datasets We are also mining other large datasets for datadriven approaches: • Pilot with the Europeana dataset => to improve the user experience • Pilot with the preservation metadata set of the Bibliothèque nationale de France => to build sensors and triggers for enable the library to act upon digital preservation threats The world’s libraries. Connected.

.Asking the right questions The world’s libraries. Connected.

The world’s libraries. Connected. .