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ONE MINUTE

MANAGER

Amar Nath Gupta

01/20/10 VCMD 1
Introduction
 MANAGEMENT IS AN ART
 IT IS PRACTISED IN MANY FORMS
 STYLE CHANGES FROM
 ORGANISATION TO ORGANISATION
 PERSON TO PERSON
 SITUATION TO SITUATION
 THERE IS NO STANDARD PRACTICE
 AN INTERESTING PRACTICE IS
CALLED ‘ONE MINUTE MANAGER’

01/20/10 VCMD 2
ONE MINUTE
MANAGER
ONE MINUTE GOAL SETTING

 GOAL TO BE
 CLEAR
 CONCISELY RECORDED
 NOT MORE THAN ONE PAGE
 ONE COPY WITH BOSS AND
ONE WITH SUBORDINATE
GOAL TO BE AGREED UPON

01/20/10 VCMD 3
ONE MINUTE
GOAL SETTING
EXAMPLES
 SALES TARGET FOR MONTH
 PURCHASE TARGET
 COST AS PER BUDGET
 PROJECT DETAILS WITH TIME
 MAKING CALLS FOR
CUSTOMER SERVICE
 QUALITY PRODUCTION
 DEVELOPMENT OF NEW
COMPOSITION TO MEET SPCN
01/20/10 VCMD 4
ONE MINUTE
PRAISINGS
 FOLLOW PROGRESS CLOSELY
 PRAISE IF GOAL IS ACHIEVED
PARTLY OR FULLY
 PRAISE IMMEDIATELY
 PRAISE WITH PERSONAL TOUCH
 MAY BE WITH PAT OR HAND ON
SHOULDER
 SHOW CONFIDENCE IN PERSON

01/20/10 VCMD 5
ONE MINUTE
PRAISINGS
 YOU MAY ASK WHY PRAISE WHEN
GOAL IS PARTLY ACHIEVED
 IT TRAINS PERSONS
 IT MOTIVATES
 CREATES BENIGN ATMOSPHERE
 PEOPLE LOOK FORWARD TO
RECOGNITION AND NOT REPRIMAND
 WHALE JUMPS OUT OF WATER FOR
REWARD FEED - IT WONT JUMP IF
PUNISHED
01/20/10 VCMD 6
ONE MINUTE
REPRIMAND
 FOLLOW PROGRESS CLOSELY
 REPRIMAND IF SATISFACTORY
PERFORMANCE NOT ACHIEVED
 REPRIMAND IMMEDIATELY
DESCRIBING THE LAPSE
 REPRIMAND PERFORMANCE OR
BEHAVIOUR AND NOT PERSON
 WAIT FOR FEW SECONDS
 SHOW CONFIDENCE IN PERSON AND
HIS VALUE TO COMPANY
 PERSONAL TOUCH TO ASSURE HIM

01/20/10 VCMD 7
ONE MINUTE
REPRIMAND=
DO’S / DON’T’S
 DO NOT WAIT
 DO NOT ADD ALL PAST NON PERFORMANCES
 DO NOT REPRIMAND REGULARLY AT
INTERVALS GET REVIEW OF GOAL DONE
 DO NOT OVERWHELM THE PERSON AND
CREATE NONPRODUCTIVE STANCE
 IMMEDIATE REPRIMAND IS MORE EFFECTIVE
AND WILL CORRECT SITUATION
 DO NOT CRITICISE PERSON SHOW FAITH AND
PERSONAL VALUE
 CREATE PERSONAL TOUCH
 WAIT A FEW SECONDS IT ALLOWS FACTS TO
SINK IN

01/20/10 VCMD 8
ONE MINUTE
REPRIMAND=
SUMMARY
 REPRIMAND ONLY
BEHAVIOUR
 WAIT FOR FEW SECONDS
TO ALLOW IT TO SINK
 SHOW CONFIDENCE IN
PERSON
 MAKE PERSONAL CONTACT

01/20/10 VCMD 9
SUMMARY
 ONE MINUTE GOAL SETTING
 ONE MINUTE PRAISING

 ONE MINUTE REPRIMAND

 PERSONAL TOUCH GOOD TEAM

 ONE MINUTE MANAGER

01/20/10 VCMD 10
ADVANTAGES
 GOAL IS CLEAR TO BOTH
 CLOSE FOLLOW UP FROM BOSS AVOIDS
MAJOR PROBLEM
 CREATES BENIGN WORK CULTURE
 TRAINS JUNIORS
 ENCOURAGES ACHIEVEMENT
 REDUCES BOSS’ ANXEITY
 BETTER TIME MANAGEMENT- BRIEF

01/20/10 VCMD 11
WISH YOU GOOD
LUCK
 BECOME ONE MINUTE MANAGER

 TRAIN AND CREATE ONE MINUTE
MANAGERS

 HAVE PLENTY OF TIME FOR
LONG TERM PLANNING AND
GROWTH

01/20/10 VCMD 12
01/20/10 VCMD 13