

 ORGANIZATIONAL BEHAVIOUR
AND ORGANIZATIONAL CULTURE


 .Mr. Rupam Roy.


 Organizational Behavior
n O.B. is a systematic study of the
actions and reactions of individuals,
and groups.


n PEOPLE-consist of individual
employees, groups and teams who
have to get the work done as well
as those outside the organization
like customers and government
officials
Diversity
 O. B. Definitions

n O.B. is a field of study that investigates the impact that

individuals , groups and structures have on behavior
within organizations for the purpose of applying such
knowledge towards improving an organization’s
effectiveness.


n O.B. is the study and understanding of individual and group

behavior, patterns of structure in order to help improve
organizational performance and effectiveness.


n O.B. is one of the most complex and perhaps least

understood academic elements of modern general
management, but since it concerns the behaviour of
people within organizations it is also one of the most
central- its concern with individual and group patterns of
behaviour makes it an essential element in dealing with
the complex behavioral issues thrown up in the modern
business world.
n
 How It Helps
n To provide an understanding of what goes on at the
workplace.
n
n O.B. is the systematic study and careful application of
knowledge about how people- as individuals and as
members of groups –act within organizations. It strives
to identify ways in which people can act more
effectively.
n
 O.B. provides managers with the tools to:
n (a) to understand the behavior of individuals
n (b) to understand the complexities of inter-personal
relations
n (c )to examine the dynamics of relationships within small
groups –both
 formal teams and informal groups
n (d) organizations can be viewed as whole systems that
have
 interorganizational relationships
 How It Helps
n GOALS: Most sciences share four goals-to describe,
understand, predict and control some phenomena. O.B.
has the following goals
n 1.Describe, systematically, how people behave under a
variety of circumstances
n 2.Understand why people behave as they do.
n 3.Predicting future employee behavior
n 4.Control at least partially, and develop some human
activity at work
n Managers can utilize the tool of O.B.to influence human
behaviour.skill
 development, team effort and productivity
n FORCES: There are a wide array of issues and trends that
affect the nature of organizations today. They can be
classified under four areas
n PEOPLE, STRUCTURE, TECHNOLOGY and the ENVIRONMENT
 ORGANIZATIONAL BEHAVIOUR
Key forces affecting Organizational Behavior
People
•Individuals
•Groups

Environment
•Government Structure
•Competition •Jobs Organizational Behavior
•Societal •Relationships
pressure

Technology
•Machinery
• •Computer
hardware&software
Levels of Analysis

Organizational Level

Group Level

Individu
al
Level
 MANAGEMENT SKILLS

n TECHNICAL SKILLS


n HUMAN SKILLS
n

n CONCEPTUAL SKILLS
 MANAGERIAL ROLES
Interpersonal Roles:-
Figure-Head
Leadership
Laison Officer
Leadership Roles :-
Monitor
Dissimanator
Spokesperson
Decision Roles:-
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
 GENERALIZATION ABOUT BEHAVIOUR

n Happy worker are productive workers

n Money motivates everyone
n Everybody likes a challenging jobs
n Individuals are more productive when the boss is
friendly
n The member of effective work group do not get
into conflict with each other.
n The behavior of of a good leader is consistent
irrespective of the situation they face.
n
CHALLENGES OF ORGANISATION BEHAVIOUR

n Improving quality & Productivity

n
n Improving People Skills
n
n Increasing number of global organization
n
n Utilizing Information Technology
n
n Maintaining Diverse workforce
 Le a d e rs h ip Ro le &
Fu n c t io n s
Achieving the Task

Task
Needs

Building and Individ Developing the

Team
Maintaining ual Individual
Needs
the Team Needs
Organizational Culture


The basic pattern of shared

assumptions, values, and beliefs
considered to be the correct way
of thinking about and acting on
problems and opportunities
facing the organization
 BASIC ELEMENTS OF
CULTURE
n

n Artifacts
n

n Exposed Values
n

n Basic Assumptions
 How Employees Learn
Culture
n Rituals & Ceremonies
n

n Material / Cultural Symbols

n

n Organizational Heroes
n

n Language
n
 Successful Organizational
Culture
n Adaptability
n

n Involvement
n

n Clear Mission
n

n Consistency
n
 Importance of
Organizational Culture
n It’s give an Organizational identity to employee
n Organizational culture an important source of
stability and continuity to the organization &
provides a sense of security to its members
n Knowledge of the organizational culture helps
newer employees interpret what goes on inside
the organization.
n Culture helps stimulate employee enthusiasm for
their task by recognizing and rewarding high-
producing and creative individuals thereby
identifying them as role models to emulate
n
 Strengthening
Organizational Culture
Founders
and leaders

Selection Culturally
and Strengthening consistent
socialization Organizational rewards
Culture
Managing the
Stable
cultural
workforce
network



THANK YOU