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CWP 7

Supervisory
Functions

CWA 7.2 Perform Administrative Works

Performance appraisal
process of
evaluating an
employee's job
performance
against set
standards
providing
feedback on
his/her
performance
taking corrective
action if the

When?
Performance appraisal should be an ongoing
process. Systematic, formal appraisal of
employees should be done at periodic intervals
throughout the individual's employment.
What?
The rule of thumb is to evaluate employees as
often as necessary to let them know how they
are doing and what they need to do to improve.
Who?
The first regular appraisal should occur at the
end of a probationary period of employment,
which may be of 3-6 months' duration, or
sometimes more. After successfully completing
their period of probation, the employee should
be told when to expect the next appraisal.

Performance appraisals
must contain
A statement of observed strengths.
An indication of whether assigned
objectives have been met.
A statement of observed weaknesses.
A statement of counselled action-what the
employee should do to improve their
performance and what the employer will
do to assist.
An estimate of when the employee should
be ready for promotion.

Functions of performance
appraisal
1.
2.
3.
4.
5.
6.
7.
8.

Promotions
Confirmations
Training and Development
Compensation reviews
Competency building
Improve communication
Evaluation of HR Programs
Feedback & Grievances

Developmental use
Administrative Decisions / Uses
Organizational Maintenance
Documentation

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Goals of Perfomance
Appraisal

Principal appraisal rating


system
The three principal types of
ratings used are
Trait based rating
Behavior based rating
Result based rating

Categories

Guiding Values

Traditional

Modern,

Appraisals

Appraisals

Systems

Individualistic, Control Systematic,


oriented,

Developmental,

Documentary

Problem solving

Leadership Styles

Directional, Evaluative Facilitative, Coaching

Frequency

Occasional

Frequent

Formalities

High

Low

Rewards

Individualistic

Grouped,
Organizational

02/24/15

Difference between Traditional and


Modern (Systems) approach to
Appraisals

Method of appraising
performance
Traditional/Past
Oriented Methods

Ranking
Forced distribution
Graphic or linear
Behavioral anchored rating
scale
Behavioral observation scale
Grading
Factor comparison scale
Group appraisal
Critical incident
Narrative
Checklist
Forced choice description

Modern/Future
Oriented Methods
Assessment center
method
Management by
objective
Human asset
accounting
360-degree
method

Assignment
Buat satu presentation mengenai method of
appraising performance. Pilih antara 4 method
tersebut.
Isi kandungan presentation anda hendaklah
meliputi
Definisi /maksud
Penerangan method
Contoh borang/format
Rujukan
Presentation akan diadakan pada 26 Feb 2015.
Jika terdapat sebarang soalan atau masalah
bolehlah berjumpa dengan Miss.