INTERNAL AUDIT

WHY INTERNAL AUDIT

Internal Audit is an independent examination of
Quality System
It measures effectiveness of an Organisationss
Quality Management System
It is a documented and systematic tool
It should be done periodically by independent and
trained people
Continuous improvement

INTERNAL AUDIT BENIFITS

Tells you the health of a Quality System
Identify the root of a problem and plan for
corrective and preventive actions with a timeline
Prevent Potentially big problem
Continuous Improvement
Helps in preparing for Customer and Third
Party Audits

REQUIREMENT FOR AUDITOR

Ethical
Professional
Fair

GUIDANCE FOR AUDITOR

Auditing should be seen as a positive process not a
fault finding
Audits need to be documented
Prior to audit date , an auditor needs to review
documentation and develop a checklist
During an audit ,auditor need to see evidences that
the processes are being done as per rules ,
regulations and work instructions

GUIDANCE FOR AUDITEE

Provide information Volutnteerly (willingly )
Report deficiencies and difficulties if you know
of any
Be honest , open and cooperative
Ensure Hidden causes are identified
Ask the auditor if you are not sure or clear

AUDIT ACTIVITIES
Pre-Audit Activities
Audit Activities
Post-Audit Activities

PRE-AUDIT ACTIVITIES
Scheduling
Team Selection
Prioritization and Checklist Preparation

AUDIT ACTIVITIES
Opening Meeting (Optional)
Site Verification
Documentation Review
Record Verification
Interviews
Senior Management
Associates
Closing Meeting (Optional)

POST-AUDIT ACTIVITIES
Strengths and Weaknesses
Nonconformity Writing
Corrective Actions
Management Review

SCHEDULING ACTIVITIES
Adequate Timing
Adequate Frequency

TEAM SELECTION
Appropriate Knowledge
Appropriate Skill
Auditor-Auditee Selection
Knowledge
Hierarchy

PRIORITIZATION AND
CHECKLIST
Prepare the Audit Checklists based on
Standards
Provide the priority to the Internal Auditors
Use Aide-Memoires

OPENING MEETING
(OPTIONAL)
Improves Communication
Provides Seriousness

SITE VERIFICATION
Remember Seeing in Believing
Visual evidence is the best evidence

DOCUMENTATION REVIEW
AND RECORD VERIFICATION
Always carry the Check sheet
Go through the procedure to conclude any
finding
Verify the records, if available

INTERVIEWS
Avoid Leading or Closed Questions
Is it?
Do you?
Will you?
How many?

INTERVIEWS
Always ask Open ended questions
How would you?,
What would you?
What do you...?
Where is it documented?
How do you establish?
What does your procedure state?

CONCLUSIONS
Nobody likes to be audited..

It is a means to have
continuous improvement