Stress is defined as anything that DISRUPTS the normal person’s physical or mental wellbeing. The process of stress has a stressor or stimulant that causes or stimulates stress in any situation. A stressor is in itself neither positive nor negative, good nor bad, it is how one reacts to it which determines its positivity or negativity.

Stress can be differentiated by the way in which it affects the body and mood of an individual. It can be either positive or negative. 1. Positive stress is called EUSTRESS. It triggers the body alarm and enhances a person’s attention, performance, and creativity. It has temporary effects. 2. Negative stress is called DISTRESS. It has negative affect ib the physical and mental health of an individual. If left unattended, distress could result in serious health problems like sleeplessness,depression,eating disorders, and suicidal tendencies. EUSTRESS beyond a certain level becomes DISTRESS.

In order to explain this phenomenon of stress, HANS SELYE developed a model called the GENEREAL ADAPTIVE SYNDROME ( GAS model ). The GAS model explains how an individual reacts to and deals with stress. This model has three stages. The first stage is the alarm reaction stage, which involves the body’s response to the new situation or the stressor. The second stage is the resisting stage, which involves resisting or reacting to the situation. The third stage is the exhaustion stage, which is the aftermath of the fight or flight situation. If the resistance stage extends over a long period, the individual becomes distressed. A manager has to recognize the stress levels that he/she finds acceptable in order to use stress as a motivator and avoid distress.


Internal stress Internal stress results from people worrying about situations that are beyond their control. External stress External stress results from environmental influences on an individual. It can be due to stress from the external environment or result of stress from family, friends, colleagues , and the organization in which the individual work.


i. ii. iii.

Personal stress The stress that results from the various demands placed on people in their personal lives is called personal stress. Family stress Health related stress Society related stress

Work related stress The stress caused by working environment and the policies of the organization in which one works is called work related stress. Organizational stress Lack of organizational skills Long work hours Job insecurity Job stress Difficult superiors/subordinates/colleagues/clients Personal inadequacy Role conflicts Setting high goals Overwork and deadlines

i.    ii.     

 Time

and stress When important activities are neglected or postponed, it can result in a crisis and hence create stress for a manager. Stress is result of not doing things at proper time or mismanaging time. Therefore by managing time efficiently, people can manage stress. Time management involves spending time on important activities by planning, delegating, and organizing tasks as per schedule.

 Techno

stress Techno stress is the physical or physiological reactions of an individual to the changing technological environment. It is the negative impact that technology has on the attitude, behavior , or thoughts on an individual either directly or indirectly. Techno stress also arises when an individual depends too much on technology.

       

Physical effects of stress Increased heart and pulse rate Sudden changes in weight or eating habits Frequent fatigue, headaches, and respiratory problems Nervous weakness Insomnia Reduced immunity to common colds, flu Ulcers and weak digestive system

 Psychological        

effects of stress Loss of concentration Inability to spend leisure time productivity Anxiety Bad decision making Mood swings Increased usage of drugs , alcohol , and cigarettes Developing fears and phobias Feeling out of control or lost

 Effects   

of stress on the environment Effect on family Effect on work Effect on society

 Stress

is short-term whereas burnout is long term. Burnout is a result of excessive stress.  Stress when neglected over a period, results in burnout.  Burnout is generally related to the workplace where a person feels underpaid, overworked, unrecognized, confused, etc.


1 : Honeymoon stage  STAGE 2 : Awakening stage  STAGE 3 : Brownout stage  STAGE 4 : Burnout stage  STAGE 5 : Recovery stage

 Identify

the sources of the burnout  Ensuring physical well being  Examine mental well being  Organize  goals

A. Strategies to fight stress
1. Prioritize work

7. sleep

2. Delegate work

Strategies to fight stress 6. diet 3. Laughter


4. Exercise

B. Avoiding stress

Avoiding stress



Holistic therapies


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