Master Data Management
The What, Why and Who of Master Data Management (Roger Wolter & Kirk Haselden, Microsoft) Demystifying Master Data Management (Tony Fisher, CIO Magazine) Mastering Data Comes At A Price (David L. Margulius, InfoWorld)
What is Master Data?
§ Simply put, the “critical nouns” of a business
§ § § §
People Things Places Concepts
§ Data that is considered of special importance to a company, and largely adheres to a number of criteria
Master Data Criteria
§ § § § § § § § § Behaviour Lifecycle Cardinality Lifetime Complexity Value Volatility Reuse
What is Master Data Management?
§ “…the technology, tools, and processes required to create and maintain consistent and accurate lists of master data.” § § Not just a technical solution, business processes tightly coupled to application of technology 1.
Why engage in Master Data Management?
§ Data is vital to modern commerce § Data is used by several applications, drawn from master sources (service-orientated architecture) § Benefits:
§ Improved customer satisfaction § Improved inventory practices § Appropriate for consolidation of data sources during mergers/acquisitions § Important in compliance/regulatory efforts
Phases of Master Data Management
1. Identity sources of Master Data 2. Identify the producers and consumers of Master Data 3. Collect/analyze metadata 4. Appoint data stewards 5. Implement data governance 6. Develop Master Data Model 7. Choose a toolset 8. Design the Infrastructure 9. Generate and test the Master Data 10.Modify the producing/consuming systems 11.Implement the maintenance process §
MDM – Just another bandwagon?
§ Drawbacks and criticism:
§ May not be appreciated by departmental managers § Differing methods of implementing/maintaining § Political issues (ownership) § Costly
§ Accurate data can be critical for business success § May be required due to mergers/acquisitions § Data degradation will only get worse if left “untreated” §
Just a technique?
§ “…the technology, tools, and processes required to create and maintain consistent and accurate lists of master data.” § § It is a technique, but due to the nature of data, and how it is used in an organisation, master data management has wide ranging consquences.
Relationship between MDM, warehousing and SOA.
§ Warehouse data should be drawn from master sources where appropriate § Transactional/Non transactional § Other applications may draw data from warehouses §
§ Service Orientated Architecture
§ SOA has an important role in MDM § Mechanism to distribute data