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COMUNICARE PROFESIONALA IN LIMBA

MODERNA
WELCOMING A PATIENT ON ADMISSION
ABOUT THE HOSPITAL
IN THE PATIENT’S ROOM

WELCOMING A PATIENT ON ADMISSION Which of the following things a nurse does when a patient arrives in hospital:  Shows the patient around the ward  Puts on the patient’s identity (ID) bracelet  Gets the patient lunch  Checks the patients details  Gets the patient a cup of tea  Shows the patient how to use the nurse call button  Helps the patient change into pyjamas  Takes the patient’s observations .

Greeting the patient A.  We’re going to take good care of you B. Sanchez. nurse Miller  Welcome to HE General Hospital  I’ll be taking care of you. I’m your nurse. My name is M. Introduction formulas:  Hello. I’m your nurse. Explaining the patient’s room: Room content: a bed a pillow a blanket drawers a restroom a table a closet a window a curtain a TV a sink chairs When explaining a room.  Good morning. we use language like: Here is… Here are… This is… These are… Over there is… Over there are… .

You can put your things in the drawers. Mr. … . I’m you nurse. now. Patient: Ok.When we want to tell the patient what they can do we use: You may… You can… You may use this phone. Nurse: This is your room. Nurse: I’m going to take you to your room. nurse Miller. nurse Miller. I’ll be taking care of you. Patient: Nice to meet you. Welcome to HE General Hospital.  Try introducing yourself and explaining about the room you are in: Example: Nurse: Hello. Riggs. great.

Take a look at this patient’s room. Can you name everything that you see? .

Can you explain these rooms? Practice the conversation again using all of these rooms. Add anything you can to the conversation .

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b. ADM c. hospital number 2. doctor 4. Dr. d. Hosp. admission date 3. Match the abbreviations from an identity (ID) bracelet (1-4) to their meanings (a-d): 1. No. DOB a. date of birth .

pole bed pan examination table .V.basin I.

stretcher defibrillator disinfectant heart rate monitor .

ABOUT THE HOSPITAL Dialogue : Nurse: How are you feeling today? Patient: I’m OK Nurse: What’s wrong? Patient: I have a headache. Please tell me if you get tired. Thank you. . Nurse: I’m sorry to hear that. Do you have any other questions? Patient: Yes. There is a waiting room on the 2nd floor and there is a nurses’ station on each floor. If you have any other question don’t hesitate to ask. Patient: Great. Nurse: Admitting and the pharmacy are on the 1st floor. Where is the cafeteria? Nurse: The cafeteria is on the 2nd floor. I’d like to explain about the hospital. Cardiology is on the 4th floor and radiology is on the 3rd floor. Patient: What is radiology? Nurse: Radiology is the place where patient have x-rays taken. OK? Patient: OK. I’ll let you doctor know.

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B. . I’ll let the doctor know. terrible I’m good. fine.Key phrases A. great. I’m OK. I feel OK. I’m better. There are several ways to say the same thing: What’s wrong? What’s the matter? I’m sorry to hear that. I feel good. I feel better. good (better). In response to ‘How are you feeling?’ a range of answers are possible: terrific. awful. OK. bad(worse). I’ll tell your doctor. That’s too bad.

Do you have a rash? I have a cough.C. Does he have an earache? I have a cold. Does she have a sore throat? Some other potential problems: a burn a sprain itchy eyes a backache a broken arm a runny nose a cut a bruise a stuffy nose a fracture a headache an infection . When explaining a problem or complication we use ‘have’ to explain problems or ask about problems: I have the flue. Do you have a stomachache? I have a fever.

  Try matching the following examples: cardiology the place where babies are born ophthalmology the place where you get your medicine maternity the place where doctors check your eyes pediatrics the place where doctors perform operations the pharmacy the place where heart patients go surgery the place where children are treated Finish the sentences choosing the correct explanation: You can get something to eat at the waiting room You can fill out your paperwork at the cafeteria You can get blood work done at the laboratory You can find a nurse at admitting You can wait for your family in the nurses’ station .

Riggs. Patient: Thank you very much. Patient: Great. Just push these buttons to change the height. Some useful verbs: push put__ on twist empty take off put__ in lift adjust tear open turn on squeeze fill pull turn off remove call close change stop . D. Nurse: And. do you have any questions? Patient: Yes. Explaining how to use something: for an action: for a thing: use____ to… push______ for… turn___ to… dial______ for. Use it to call a nurse..IN THE PATIENTS ROOM Dialogue : Nurse: Now. What is this? Nurse: That’s the nurse call button. this remote will adjust the bed. Mr.

Take a look at this everyday items. Can you explain how to use these? .