Chapter15 214814

15
Labor Relations
and Collective Bargaining
Human Resource
Management
14th Edition, Global
Edition
4-
Gary Dessler
Copyright 2015 Pearson

Education Ltd.
15-1
Learning Objectives
1. Give a brief history of the American
labor movement.
2. Discuss the main features
of at least
4three major pieces of labor legislation.
3. Present examples of what to expect
during the union drive and election.

Education Ltd.
15-2
Learning Objectives
4. Illustrate with examples of bargaining
that is not in good faith.
5. Develop a grievance procedure.
4-
6. Describe a strategy for cooperative

labor relations.

Education Ltd.
15-3
Give a brief history of

the American labor
4movement.

Education Ltd.
15-4
The Labor Movement

Union membership is down, about
14 million
Workers still belong to unions
4around 11.3% of the total number
of men and women working in
America

Education Ltd.
15-5
IMPROVING PERFORMANCE:
HR as a Profit Center
A labor relations strategy that supports
Costcos overall aim of boosting profits
through better productivity and service is
working for Costco 4 Turnover is far below the retail industry
average

Education Ltd.
15-6
The Labor Movement

Why do workers organize?
o The bottom line
What do unions want?
o Union security
4-
o Improved wages, hours, and benefits

The AFL-CIO and the SEIU

Education Ltd.
15-7
Review
Why do workers
organize?
What do unions
4-
want?
The AFL-CIO and
the SEIU

Education Ltd.
15-8
Discuss the main

features of at least three
4major pieces
of labor
legislation.

Education Ltd.
15-9
Unions and the Law

The Norris-LaGuardia (1932) and
National Labor Relations (or Wagner)
Acts (1935)
4-
o Unfair employer labor practices

o From 1935 to 1947

Education Ltd.
15-10
Unions and the Law

The Taft-Hartley Act (1947)
Unfair union labor practices
o Rights of employees
4-
o Rights of employers
o National emergency strikes
The Landrum-Griffin Act (1959)
o Labor Law Today
Education Ltd.
15-11
Review
The Norris-LaGuardia Act
National Labor Relations Act
The Taft-Hartley Act 4 Unfair union labor practices
The Landrum-Griffin Act

Education Ltd.
15-12
Present examples of what to

expect during the union
drive and4- election.

Education Ltd.
15-13
The Union Drive and Election

1.
Initial contact
Labor relations consultants
Union salting
2.
4Obtaining authorization
cards
3.
Hold a hearing
4.
The campaign
5.
The election
Education Ltd.
15-14
How to Lose an NLRB Election

1. Not being aware of turnover
2. Formed a committee which move slowly
3. Didnt use the HRdirector
and advisor with
4experience in labor relations
4. Concentrated on money and benefits

Education Ltd.
15-15
What to Expect the Union to Do to

Win the Election
Data analyzed from 261 NLRB
elections
4-
Unions can boost their chances

theyll win

Education Ltd.
15-16
The Supervisors Role

Sense employee attitude problems
Discover the first signs of union activity
Do not threaten, interrogate,
make
4promises, or Spy

Education, Inc.
15-17
Decertification Elections:
Ousting the Union
The law grants employees the right to
terminate (decertify) their unions right to
represent them
4-
Decertification campaigns are similar to

certification campaigns

Education, Inc.
15-18
HR Practices Around the Globe
French government opposes
profitable companies slashing jobs
4-
Sanofi still waiting for a government

report after 9 months

Education Ltd.
15-19
Review
4-

Education Ltd.
15-20
Illustrate with examples of

bargaining.
4-

Education Ltd.
15-21
The Collective Bargaining

Process
What is collective bargaining?
What is good faith?
The negotiating team
4 Costing the Contract
Bargaining items
Bargaining hints
Education Ltd.
15-22
The Collective Bargaining

Process
Impasses, mediation, and strikes
o Third-party involvement
o Sources of third-party assistance
4-
o Strikes and strike guidelines for

employers
o Other weapons
The contract agreement
Education Ltd.
15-23
Review
Definition
Good faith
Team
4-
Items and hints

Impasses
Contract

Education Ltd.
15-24
Develop a grievance
procedure.
4-

Education Ltd.
15-25
Dealing with Disputes and

Grievances
Sources of
grievances
The grievance
4-
procedure
Guidelines for
handling
grievances
Education Ltd.
15-26
HR Tools for Line Managers and
Entrepreneurs
Grievances cost money in terms of:
o Lost work time
4-
o Lost productivity
o Arbitrators fees

Education Ltd.
15-27
Review
Grievance procedure:
Formal process for addressing

any actor involving
wages,
4hours, or conditions of
employment that is used as a
complaint against the employer

Education Ltd.
15-28
Describe a strategy for

cooperative
labor
4relations.

Education Ltd.
15-29
The Union Movement Today and

Tomorrow
Why union membership is down
Card check and Other New Union Tactics
o Labor laws
4-
o More aggressive - example

o Coordination
o Global campaign

Education Ltd.
15-30
The Union Movement Today

and Tomorrow
Cooperative Clauses
o Management strategy
4to foster cooperation

Education Ltd.
15-31
Review
Why union membership is down
Card check and Other New Union
Tactics
4-
Cooperative Clauses

Education Ltd.
15-32
Translating Strategy into HR Policies and

Practices
List and briefly describe what you believe

are the three most important steps Hotel
4-
Paris management can take now to reduce

the likelihood unions will organize more of
its employees.

Education Ltd.
15-33
Hotel Paris
Strategy
Chapter 15
4-

Education Ltd.
15-34
4-

Education Ltd.
15-35

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15

Copyright 2015 Pearson

Copyright 2015 Pearson

6. Describe a strategy for cooperative

Copyright 2015 Pearson

Give a brief history of

Copyright 2015 Pearson

The Labor Movement

Copyright 2015 Pearson

Copyright 2015 Pearson

The Labor Movement

o Improved wages, hours, and benefits

Copyright 2015 Pearson

Copyright 2015 Pearson

Discuss the main

Copyright 2015 Pearson

Unions and the Law

o Unfair employer labor practices

Copyright 2015 Pearson

Unions and the Law

Copyright 2015 Pearson

Present examples of what to

Copyright 2015 Pearson

The Union Drive and Election

Labor relations consultants

How to Lose an NLRB Election

Copyright 2015 Pearson

What to Expect the Union to Do to

Unions can boost their chances

Copyright 2015 Pearson

The Supervisors Role

Copyright 2015 Pearson

Decertification campaigns are similar to

Copyright 2015 Pearson

Sanofi still waiting for a government

Copyright 2015 Pearson

Copyright 2015 Pearson

Illustrate with examples of

Copyright 2015 Pearson

The Collective Bargaining

The Collective Bargaining

o Strikes and strike guidelines for

Items and hints

Copyright 2015 Pearson

Copyright 2015 Pearson

Dealing with Disputes and

Copyright 2015 Pearson

Formal process for addressing

Copyright 2015 Pearson

Describe a strategy for

Copyright 2015 Pearson

The Union Movement Today and

o More aggressive - example

Copyright 2015 Pearson

The Union Movement Today

Copyright 2015 Pearson

Copyright 2015 Pearson

Translating Strategy into HR Policies and

List and briefly describe what you believe

Paris management can take now to reduce

Copyright 2015 Pearson

Copyright 2015 Pearson

Copyright 2015 Pearson