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MANAGEMENT

Introduction :
The success of any business depends upon proper &
efficient management . Management plays vital (very
important)and pivotal (like a person) role in all
business concerns .
In this era of competition the success of any
business greatly depends upon the management skills
of high quality .
When man can manage its all work with the
help of seven M with total technical way and talent
utilized in complete way is called Management .

Seven Ms

1
2
3
4
5
6
7

Man
Money
Machine
Material
Method
Mass Communication
Market

Definition
1 - By Own :
Management is art of getting things done
with the help of seven M is called
Management.

2 - By F. W. Taylor :
Management is the art of knowing what
you want to do and than seeing that it is
done in the best & cheapest way.

3 - By Harold Koontz , Cyril O'Donnell :


Management is the art of getting things
done through & with people in formally
organized groups . It is the art of creating an
environment in which people can perform as
individuals and yet co-operate towards the
attainment of group goal .

Characteristics of Mment
Mment is a goal oriented process .
Mment is all pervasive (tending to
pass through every part ) .
Mment is an activity .
Mment is a purposeful activity .
Mment is multidimensional .
Mment is concerned with the efforts
of group
Mment is applied economic principle

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Mment involves decision-making .
Mment is getting things done .
Mment is an integrating (made of a
part) process .
Mment co-ordinates all activities &
resources.
Mment is a dynamic function .
Mment is an universal activity .
Mment is intangible .
Mment is concerned with direction &

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Mment is an interdisplinary (Eco Socio
, mathematics , psychological ,
Anthropology , evolution .
Mment is an profession .
Mment is both arts & science .
Mment is dynamic not static .
Mment is an economic resource .
Mment is relative not absolute principle
.

Importance of Mment

Mment help in achieving group goals .


Mment increase efficiency .
Mment creates dynamic organization .
Mment helps in achieving personal
objectives
Mment helps in the development of
society .

Mment as an Arts
Mment as an Arts :
Arts is the skillful and personal
application of existing knowledge to
achieve desired results .

It includes :
Existence of Theoretical Knowledge .
Personalized Application .
Practice and creativity .

Mment as an Science
It includes :
Principle based on experimentation
Systematic body of Knowledge
Universal validity

Mment as an Arts & Science


SCIENCE

ARTS

Advance by
Knowledge
Proves
Predicts
Defines
Measures
Impresses (impact)

Advance by Practice
Feels
Guess
Describes
Opines (opinion)
Expresses

Mment as a Profession
It includes :
Well body of a Knowledge
Restricted Entry
Professional Association
Ethical code of conduct
Service Motive

Levels of Mment
People of an organization are
arranged in a hierarchy and they all
have the relationship of superior
subordinate .
There are 3 levels of Mment :
Top Level Mment
Middle Level Mment
Lower Level Mment

Top Level Mment


Top Level Mment includes :
Board of Directors
Managing Director
Chief executive
General Manager
Owners
Shareholders

Functions of Top Level Mment

Setting basic goals & objectives of enterprise


Expanding or contracting objectives
Establishing policies
Making strategic plans
Appoints the executive for the middle level
position
Designing / Redesigning organization system
Shouldering financial responsibilities
Monitoring performance

Middle Level Mment


Middle Level Mment includes :
Head of functional department (say
production manager , marketing manager)
Factory manager
Superintendent

Functions of Middle Level Mment


Installing different departments
Designing operating policies and routines and
plans for the units
Selection of staff for lower levels of mment
Designing duties to their subordinates
To achieve co-ordination between different
departments of the organization
To conduct training for employee
development
To build an efficient company team spirit

Lower Level Mment


Lower Level Mment includes :
Supervisor
Foreman
Office Superintendents
Inspector

Functions of Lower Level Mment


To give finishing touch to the plans and
policies of middle middleman
To plan & organize the activities of the unit
or section
To supervise and guide the subordinates
Importing instruction to subordinates
Developing & improving work methods &
operations
Inspection function
To act as a link between top level mment
& workers

Principle of Mment
There are 14 principles of mment which
are made by Henry Fayol :
Division of work
Authority and Responsibility
Discipline
Unity of Command
Unity of Direction
Subordinate individual interest to group
interest

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Centralization decentralization
Scalar chain of command
Equity
Initiative
Stability of personnel
Order
Fair remuneration of employees
Espirit De-corps

Scope of Mment
Scope mment is divide into 2 parts : Subject Matter of Mment
It consists of various mment functions
like :
Planning
Organizing
Staffing
Directing
Controlling

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Functional Area of Mment
It consists of various
like :
Financial Mment
Purchasing Mment
Marketing Mment
Mment
Office Mment

mment functions
Personnel Mment
Production Mment
Maintenance
Transport Mment

Functions of Mment
There are 6 functions of Mment :
Planning What is to be done ? When is to be done ?
How is to be done ? Where is to be done ?
Who will be responsible for it ?
Planning includes forecasting , objectives ,
policies , programme , schedule , procedure
and budget .
Reporting & budgeting are types of planning

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Organization
Grouping activity depending upon the
nature and type of delegating authority for
those who have to perform them .
It includes departmentation , delegation
of authority , assigning of responsibility ,
establishing of relationship .

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Directing
Guiding and motivating subordinates to
perform their task for the accomplishment
of organizational objective .
It includes decision-making , guiding ,
supervising , communicating .

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Controlling & Co- ordinating
Laying down standard of performance
and monitoring performance to ensure
that it confirm to standard introducing
modification in plan where necessary .
Controlling includes : Fixation of standards
, measurement , interpretation ,
correction.
Co-ordination includes : Balancing , timing
, integrating

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Motivation
Appreciation to subordinates with positive
mark and make them alert with negative
mark overall leads about organizational
objectives .
It includes selection , communication ,
participation , appraisal , counseling , and
training .

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Staffing A number of members in an organization which
works together on different designations for
achievement of organizational goal .
It includes recruitment , selection and training
Government has decided 4 categories of staff:
First category
- Top level people
Second category - Middle level people
Third category
- Involves clerical & official
department
Fourth category - Peon , Servants .

Difference - Administration &


Mment
Administration

Management

Nature :

Nature :

Administration is a
determinative or thinking
function .

Scope :
Administrative is concerned
with
the determination of
major objectives and policies .

Level :
Administration is mainly a
top level function .

Management is an
executive or doing function .

Scope :
Management is concerned
with the implementation of
policies

Level :
Management is largely a
middle and lower level
function .

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Administration

Management

Direction of Human
Efforts :

Direction of Human
Efforts :

Administration is not
directly concerned with
direction of human efforts .

Management is actively
concerned with direction of
human efforts in the
execution of plans .

Influence :
Administrative decisions
are influenced mainly by
public opinion & other
outside forces .

Influence :
Managerial decisions are
influenced mainly by
objectives and policies of
the organization .

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Administration

Management

Skills Required :

Skills Required :

Conceptual and human skill

Main Function :
Planning and controlling are
the main functions involved
in it .

Illustrations :
Minister , Commander ,
Commissioner , Registrar ,
Vice-Chancellor ,Governor ,
etc

Technical and human skill

Main Function :
Directing and organizing
are the main functions
involved in it .

Illustrations :
Managing Director , General
Manager , Sales Manager ,
Branch Manager .

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Administration

Management

Usage :
Used largely in
government and public
sector .

Usage :
Used mainly in business
organizations .