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Seven Habits of Highly Effective People

1.
2.
3.
4.
5.

6.
7.

Be Proactive
Begin With The End In Mind
Put First Things First
Think Win-Win
Seek First To Understand, Then Be
Understood
Synergize
Sharpen The Saw

Habit 1: Be Proactive

Underlying Principle Individuals


are responsible for their own
choices and have the freedom to
choose.
Key Paradigm I am responsible
for my behavior and the choices I
make in life.

Habit 1: Be Proactive
Characteristics of a Proactive Person
1. Respond according to their values
S -> R or S -> freedom to chose -> R
2. Accept responsibility for their own
behavior. We make choices according to
our values, purposes, and vision.
3. Focus on their Circle of Influence

Habit 1: Be Proactive

Habit 1: Be Proactive

Proactive

Reactive

I choose to go.

I have to go.

I control my own
feelings.

He makes me so
mad.

Lets explore
alternatives.

Theres nothing I
can do.

Habit 2: Begin With The End In Mind

Underlying Principle Mental creation


precedes physical creation.

Key Paradigm I can choose my own


future and create a vision of it.
I will create results mentally before
beginning any activity.

Habit 2: Begin With The End In Mind

Habit 1 says you are the programmer

Habit 2 says write the program

Mission Statement: A powerful


document that expresses your personal
sense of purpose and meaning in life. It
acts as a governing constitution by
which you evaluate decisions and choose
behaviors.

Habit 3: Put First Things First


Things which matter most must never be at the mercy of things which matter least.

Underlying Principle Effectiveness


requires balancing important
relationships, roles, and activities.

Key Paradigm I will focus on


importance instead of urgency.
I will fulfill my mission by acting on
important goals in my life.

Habit 3: Put First Things First

#1 You are the programmer;


#2 You write the program;
#3 You run the program.

The key is not to prioritize your


schedule but to schedule your
priorities.

Habit 3: Put First Things First

What are the first things in your life?


First things are those things that you,
personally, find most worth doing. They
move you in the right direction. They
help you achieve the principle-centered
purpose expressed in your mission
statement.
List five or six important things you
want to put first in your professional
and personal life, then prioritize them.

Habit 3: Put First Things First

Importance An activity is
important if you personally find it
valuable if it contributes to your
mission, values, and high-priority
goals.

Urgency An activity is urgent if


you or others feel that it requires
immediate attention.

Habit 4: Think Win-Win

Underlying Principle Effective long-term


relationships require mutual benefit.

Key Paradigm I seek the benefit of


others as well as my own.
I get better results in my relationships by
cooperating interdependently than by
competing independently.

Win-win is a belief in the third alternative.


Its not your way or my way; its a better
way. --Stephen Covey

Habit 4: Think Win-Win


Three Paradigms

1.
2.
3.

Win-Win Characteristics
Seeks mutual benefit
Is cooperative, not competitive
Listens more, stays in
communication longer, and
communicates with more courage.

Habit 4: Think Win-Win


Three Paradigms

1.

2.
3.

Win-Lose Characteristics
Is very common scripting for most
people
Is the authoritarian approach
Uses position, power, credentials,
possessions, or personality to get
the win.

Habit 4: Think Win-Win


Three Paradigms

1.

2.

3.

Lose-Lose Characteristics
Is the mindset of a highly
dependent person
Is the same as a no win because
nobody benefits
Is a long-term result of win-lose.

Habit 5: Seek First To Understand,


Then Be Understood

Underlying Principles Diagnosis must


precede prescription. Understanding
comes through listening.

Key Paradigms
I assume I dont fully understand, and I
need to listen.
If I listen first to understand, then I will be
better understood.

Habit 5: Seek First To Understand,


Then Be Understood

1.

2.

3.

Levels of listening
Ignoring making no effort to
listen
Pretend listening - giving the
appearance you are listening.
Selective listening hearing only
the parts of the conversation that
interest you.

Habit 5: Seek First To Understand,


Then Be Understood
4.

5.

Attentive listening paying


attention and focusing on what the
speaker says, and comparing that
to your own experiences.
Empathic listening listening and
responding with both the heart and
mind to understand the speakers
words, intent, and feelings.

Habit 6: Synergize

The essence of synergy is to value


differences to respect them, to build
on strengths, to compensate for
weaknesses. --Stephen Covey
Underlying Principle The whole is
greater than the sum of its parts.
Key Paradigms I value the
differences in others and seek the
third alternative. Working together
cooperatively takes time but produces
better long-term results.