TRAINING AND DEVELOPMENT

BY : SALONI MEHTA ( 127 ) SAYANI SARKAR ( 128 ) DHEERAJ SHARMA ( 129 ) SHIVJEET DESHMUKH ( 130 ) ROHAN MUNOT ( 131 ) SUVARNA SISTA ( 132 )

G IN IN RA T T N TO ME N OP IO EL CT EV DU D RO ND NT A I

INTRODUCTION TO TRAINING AND DEVELOPMENT

INTRODUCTION TO TRAINING AND DEVELOPMENT (ctd…)

Training and development offer competitive advantage to a firm by removing performance deficiencies; making employees stay long; minimizing accidents; scrap and damage; and meeting future employee needs.

TRAINING DEFINITIONS
It is any attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning or increasing skill and knowledge.

OTHER DEFINITIONS

o Training is an organized procedure for increasing the skill and knowledge of people for a definite purpose. o o Training is the formal and systematic modification of behavior through learning, which occurs as a result of education, instruction, and development and planned experience.

o

TRAINING

OBJECTIVES OF TRAINING

OBJECTIVES OF TRAINING (ctd..)

INDENTIFICATION OF TRAINING NEEDS

INDENTIFICATION OF TRAINING NEEDS

Collect the corporate strategies and policies. Identify mandatory requirement Identify business needs. Identify departmental needs. Identify individual needs. Identify skill and training required for each job.






1.

Determining Training Needs

Determining Training Needs

1. Identify specific problem.

2.
3. Forecasting.

4.
5. Recommendation.

6.
7. Interviewing and personal observation.

8.
9. Performance evaluation.

10.
11.Check list.

12.

On Job Training
 Mostly industrial training  @ the workplace in the context of job  Informal structure Advantages Limitations

o Most effective(by experience)

o Experienced employee lacking inclination

o Least Expensive

o Safety hazard(if poorly conducted)

o Trainee is highly motivated

On Job Training methods

Job Instruction Technique
o Focus on knowledge(Factual & Procedural)

o o o o
o o Orienting new employee o Innovation in Products o Special training skills

o

Job Rotation

o o o o o o

Job Rotation
o Opportunities to broaden knowledge, skills and abilities o o Identification of KSAs o o Assessment of employee for filling the position

o

Vestibule
o Utilizes equipment which closely resembles actual one o Special area is set aside from main production area o o Advantage: relieve the employee from pressure of having to produce while learning o o Limitation: Cost of duplicating facilities.

o

Vestibule
P Dexterity School – Mercedes (Detroit) Method & Evaluation Q C D S M

Simulation

Mechanical devices that allows to use: ü Actions

ü ü ü

Plans Trails

Would use on their respective work space

Examples v ATC

v Ship Navigator v Heavy Machinery (Cranes)

ü

Off-the-job training
This occurs when workers are taken away from their place of work to be trained. This may take place at ü Training agency ü Local college, ü Larger firms have their own training centres.
  

Training can take the form of lectures or self-study and can be used to develop more general skills and knowledge that can be used in a variety of situations.

Methods of Training

T- Group training

Objective

o Understanding of group development and dynamics. o Understanding of the underlying social processes at work within a group o Skills in facilitating group effectiveness. o Increase interpersonal skills o Awareness of your own feelings in the moment and accept responsibility for your feelings. o Understanding of the impact of your behaviour on others. o sensitivity to others' feelings. o Ability to give and receive feedback. o Ability to learn from your own and a group's experience. o Ability to manage and utilize conflict. o

1. 2. 3. 4. 5. 6. 7. 8. 9.

Self-observation Feedback Insight Self-disclosure Universality Group Cohesion Hope Vicarious Learning Catharsis

 

 


On - the - Job Training

Off - the - Job Training

o o Cheaper

o Relevant and practical

o o Learn from specialists, provide in-depth study

o Workers not taken away from jobs

o Easy to deal with groups of workers

o Employees become productive as quickly as possible

o Employees respond better

o Workers may be able to obtain qualifications or certificates

Induction training

The following areas may be included in induction training:  Learning about the duties of the job  Meeting new colleagues  Seeing the layout the premises  Learning the values and aims of the business  Learning about the internal workings and policies of the business
 

Evaluation of Training Programme

To evaluate training is to determine its value

Training can be evaluated in 3 phases  1. Before the Implementation Phase  2. During Implementation of Training  3.After Completion of the Training

1.

Training and the Workplace

o

Training and the Workplace
1. Reactions. Reaction may best be defined as how well the trainees liked a particular training program. 2. 3. Learning. What principles, facts, and techniques were understood and absorbed by the trainees? 4. 5. Behavior. Changes in on-the-job behavior. 6. Results. Reduction of costs; reduction of turnover and absenteeism; reduction of grievances; increase in quality and quantity or production; or improved morale 7. 8.

WAYS TO EVALUATE TRAINING
• Written or oral test. • Performance test. • Evaluation sheets. • Structured interviews. • Questionnaire. • Pre and post training comparison

Advantages of Training and development
With businesses needing to tighten their belts, one of the areas which may be considered dispensable is training and development. Many organizations may be asking the question, can we afford to spend on training and development, a more pertinent question would be, can we afford NOT to spend on training and development? However, it is vital that an organization is both pro-active and reactive to changing circumstances with in-house training and development.

o Some workers may respond positively to change, while others, often fearing the unknown are resistant. Training and development in the workplace means familiar territory for employees and also familiar surroundings for instructors. o o When training and development result in better outcomes, employees tend to display a greater sense of ownership and pride in their work. This can help lead to increased productivity and efficiency, and of course, an increase in job satisfaction. o o Staff who are happy in their work are more likely to work harder and be more valuable to the company, which will in turn, put the company in a stronger position.

Training Procedure at Wipro
o Lays a great stress on training freshers. o o A separate division of HR handles all training activities called Talent Transformation. o o Freshers are sent to various locations of the organization for their training procedure. o o Training duration is from 45-90 days depending on your technology domain. o o Regular evaluations are taken.

o A cumulative score of all the evaluations are calculated at the end of the training. o o The salary of the employee after the training period is determined by the score obtained by the employee. o o Employees are given 3 chances to clear the exams, failing which their services are terminated.

o After the employee clears all exams, he/she is

Project Training
o In the next phase starts the project specific training of the employee. o The employee is given a cooling period of 15 days( which varies) wherein he is assigned a mentor who gives him an indepthknowledge about the project and makes the trainee aware of his/her responsibilities. o This process is also called KT or Knowledge Transfer. o Once the trainee becomes confidant, he is assigned work in the project.

Training for Regular employees

o For middle level employees, who are about to be promoted as managers a program called FMP(Future Manager program) is undertaken. If you pass the exam, you are eligible to become a manager. o Apart from these, various training programs related to business communication are also undertaken for the personal growth of the employee. o A company like Wipro spends quite a lot of money for their training programs to keep its employees satisfied and happy.

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