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INTRODUCTION

TO HUMAN
RESOURCE
MANAGEMENT

Organization

An Organization is a social unit of people that


is structured and managed to meet a need or
to pursue collective goals. A person who is
responsible to accomplish these goals is called
Manager .

Management

a.

Planning (Establishing goals & standards, rules, procedures)

b.

Organizing (Delegating authorities, Disseminating specific


task to subordinates, coordination with subordinates)

c.

Staffing (Recruiting potential employees ,selecting, training ,


evaluating performance & compensating those employees)

d.

Leading (Motivating employees)

e.

Controlling (benchmarking ,setting standards and taking


corrective actions)

Human

Resource Management

In common parlance , term human resources means the people.

Human resource management is to make the most productive use


of human resource to the greatest benefits of the organization
and individuals. In simple words, HRM is a process of making the
efficient and effective use of human resources so that the set
goals are achieved.

HRM is management function concerned with hiring , motivating


and maintaining people in an organization. It focuses on people in
organization

HRM is the process of acquiring , training, appraising &


compensating employees, and of attending to their labor
relations , health safety & fairness concerns.

In short, HRM is an art of managing people at work in such a


manner that they give their best to the organization for
achieving its set goals.

Human Resource
Development

Human Resource
Management

HRM is an organizational function


that focuses on policies and
systems and deals primarily in
the manner in which people are
managed within organizations.
HRM deals with a number of
activities such as employee
training, recruitment,
performance appraisals as well as
duly rewarding the employees. In
doing so, HRM must also make
sure that organizational practices
are kept in line with the rules and
regulations of governmental laws,
thereby ensuring a balance
between industrial relations as
well.

Human Resource Development


(HRD) is the framework for
helping employees develop their
personal and organizational skills,
knowledge, and abilities. There
are a myriad of practices and
opportunities involved in this
field. Some of them can be
named as performance
development and
management, training, career
development, mentoring,
coaching succession planning,
tuition assistance, key employee
identification, etc.

HRM VS HRD


I.

LINE & STAFF ASPECTS OF HRM


Authority

Authority is the right to make decisions, to direct the work of


others, and to give orders.
Authority refers to the rights inherent in a managerial position to
give orders and expect the orders to be obeyed. Authority was a
major tenet of the early management writers, the glue that held the
organization together. It was to be delegated downward to lowerlevel managers. Each management position has specific inherent
rights that incumbents acquire from the position's rank or
designation.
Types of authorities
a. Line Authority
b. Staff Authority
c. Functional Authority

a. Line Authority

Line authority entitles a manager to direct the work of an employee.


It is the employer-employee authority relationship that extends
from top to bottom. A line manager directs the work of employees
and makes certain decisions without consulting anyone. Sometimes
the term line is used to differentiate line managers from staff
managers.

Line

emphasizes

managers

whose

organizational

function contributes directly to the achievement of organizational


objectives.

b. Staff Mangers and Staff Authority

Staff managers have staff authority ,who assist and advices line
managers. It gives managers the right (authority)to advise other
managers or employees.

c. Functional Control

The authority exerted by an HR manager as a coordinator of


personnel activities. Here the manager acts as the right arm of the
top executive.

TECHNOLOGICAL APPLICATIONS IN HR
Technology

How used by HR

Application service provider


(ASPs) and technology
outsourcing

Employment applications processing

Web portals

Manage benefits packages & update


personal information

Streaming desktop video

E.g. facilitate distance learning &


training quickly & inexpensively

Internet and network


monitoring software

E.g. track employees Internet &


mail activities or to monitor their
performance

e-

Electronic Signatures

Legally valid e-signatures that


employees use to more expeditiously
obtain signatures for record keeping

Electronic bill payment

E-payments facilitate in payments to


suppliers & employees and eliminate
paper work

Data warehouse &


computerized analytical
programs

Helps HR manager monitor HR system


such as cost per hire.

HRM PROFICIENCIES

HR Proficiencies

Business Proficiencies

Leadership Proficiencies

Learning Proficiencies