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D-M-A-DD-M-D-V STORY REVIEW FORM

Team Name:

Presentation Date:

Design Area:
#

Story Step
Name

Tools/Techniques
(* =applies only to redesign)

 Comments

To plan and implement the process design/redesign
1. The Back Belt and members were trained in the process.
2. Team scheduled and held frequent meetings.
3. The team members regularly attended all meetings.
To identify business objectives, project scope, product/service concept
and develop project plan

TEAM
EFFORT

1 DEFINE

Objective and Checkpoints

Project Planning Sheet

1. Link established to related TLIs and core process outcome indicators (Ys)

Linkage

2. Outcome indicator(s) reflecting preliminary opportunity/gap

Customer Surveys

3. Scope of project determined (i.e. process boundaries)

*Process Flowchart

4. Product/service objective and target customers determined

Other

5. Preliminary opportunity/gap statement developed and reviewed with
sponsor
6. Project plan completed
To identify customer needs, specify CTQs, product/service requirements

2 MEASURE

Competitive Analysis

7. Customer needs defined & prioritized (CTQs)

Customer/Market Research

8. Associated process outcome indicators Y
( s) to measure CTQs

Kano Analysis

9. Customer specifications forCTQs identified

CTQ Matrix

10. *0utcome indicator for current process measured againstCTQs

Brainstorming

11. Overall product/service requirements determined and prioritized

Risk Assessment

12. Design methodology selected

Other
Primary/Secondary/Research

13. Development risks assessed and exit strategies developed
To convert customer product/service requirements into process design
requirements and establish a high-level design

Matrices

14. Selected design track consistently followed to produce high-level design

Benchmarking Interview Guide

3 ANALYZE

FMEA
QFD

4

DESIGN

5 VALIDATE

Flowcharts
Error-Proof
Structure Trees

15. High-level process design alternatives developed and evaluated
16. High-level design demonstrates capability to meet customer CTQs

Design Review

17. Potential pitfalls in the design evaluated and eliminated or minimized

Other

18. High-level design review conducted and modifications made
To develop, evaluate and select a detailed process/product design

Flowcharts

Simulation

19. Alterative detail designs developed and evaluated

Productivity/Analysis

20. Process indicators (Xs) identified and linked to outcome indicat ors (Ys)

FMEA

Errorproofing

21. Detail design evaluated for value, productivity, capability andcost/benefits

MGP

Value Analysis

22. Enabling design elements identified and developed

PMCS

Design Review

23. Detail design review conducted and modifications made

Cost/Benefit/Analysis

24. Multi-generational design plan developed

Other

25. Pilot/verification test plan developed
To assure new design meets customer requirements, institutionalize it,
and implement on-going monitoring

Graphs
FMEA

Errorproofing

26. Pilot run results evaluated (including cost/benefit), X & Y indicators
indi
validated

Detailed implementation plan

27. Final detailed design completed and PMCS developed

Action plan

28. Full-scale start-up plan and training completed

Run charts

PMCS
Control charts

29. Process satisfies performance requirements for initial Y indicator(s)
indicat

Capability Analysis

30. Process Management Control System functioning (with stable X & Y
indicators)

Other

31. Process owner assigned on-going PMCS accountability

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