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Mahindra First Choice

Services Ltd.
Recruitment Drive MBA Internship Program- 2016 & 2017 Batch

The Mahindra Group

$ 16.5 Billion


multinational group based in

Presence in over


people across the globe

Featured on the Forbes Global 2000 list in 2012
Received the Financial Times ‘Boldness in
Business’ Award 2012 in the ‘Emerging
Markets’ category

Mahindra Group has presence in 18 industries… .

Business Construction Equipment Financial Services Insurance Broking Rural Housing Finance Systech Sector Information Technology Sector • Information Technology • • • • Aerospace Components Steel Consulting Mahindra Partners • • • • • • Steel Retail Industrial Equipment Logistics Leisure Boats Solar Energy Infrastructure & Realty Sector • • Infrastructure Real Estate Two Wheeler Sector • Two Wheelers Aftermarket Sector • • Pre .owned Cars Purchase Sales Service Multi-Brand Car Service Hospitality Sector Defence Systems • • Hospitality Defence …across 11 business sectors .Automotive & Farm Sectors Financial Services Sector • • • • • • • Automotive Farm Equipment Agri .

Mission: To provide car care services to keep the cars fit & healthy and customers happy & smiling 6 M is si on Mahindra First Choice Services Ltd. Core Speed Values Integrity We are ethically unyielding and honest. We do this by doing the right things the right way aided by continuous learning and improvement. Our energy and focus help us in . We inspire We act fast. We are committed to excellence in all aspects of our company to achieve superior results. io Vis Vision: MFCS will be amongst the Top 3 service providers for out of warranty cars by 2018 n Good Corporate Citizenship Respect We strongly believe in a sense of responsibility and contribution to society that defines our existence We treat each other with mutual respect and dignity and foster an environment of teamwork and growth trust by being reliable and accountable in word and behaviour delivering quality quickly and efficiently Customer First Excellence Our internal and external customers are at the heart of everything we do and we strive to overachieve on our promises. We own problems and are always responsive to each other and customers.

Who We Are & What We Do ( Please click in the center to play video) .

There are two broad categories under which these services are offered: • Mechanical Repairs and Preventive Maintenance Services (PMS) • Minor and Medium Accidental Repair Services MFCSL provides services for all popular brands of car in A.Multi-Brand Car Service Workshop Mahindra First Choice Services is in the business of providing car servicing for all brands of car. The Company plans to improve business strengths for the servicing of cars of segment C. which are in their post warranty period. B & C segments with focus on A & B Segments. .

Our Network: State of the art COCO workshops .

Our Network: Cutting edge diagnostic equipment .

COCO and Franchisee More than 100 + Workshops ….Our Network: Aggressive growth plan . ~866 Workshops with presence in 230+ cities and towns MFCS Footprint MFCS Footprint March 2014 March 2018 Explanation of Cluster Concept ..

Customer Friendly Approach Cashless Facility Available Pick-up and Drop Facility Customer Feedback Doorstep Payment Facility Online Booking Comfortable Workshop Interiors Road Side Assistance & Other Products .

higher margins MFCS Cluster Hub Franchisee * COCO Franchise e* Hub & Spoke Distribution Franchisee * .Strong SCM ensures quality spare parts availability Retailer Distributor Parts Factory Global Sourcing Warehous e Centralized Procurement at Cluster Level Independent Garages* COCO .Independent Garages to give scale *Treated same as COCOs Multi Brand Parts Catalogue (MBPC) The first of its kind spares e-catalogue in India Inventory Xchange India (INX) The first of its kind spares auction platform in India .Milk run for last mile delivery .bulk orders .

Multiple Touch-Points for Customers • • • • Facebook Twitter Google + Website • Mobile App • Email .

“Corporate Social Responsibility has always been an integral part of the vision of the Mahindra Group and the corner stone of our core value of good corporate citizenship” ---------------------Keshub Mahindra Chairman Emeritus Mahindra & Mahindra .

Initiatives to Improve Employee Training Coverage Team Build Workshop IMS and Audit Workshop Cultural Value Workshop Health & Safety Training Six Sigma Yellow Belt Training Corporate Training .

We are driven by the need to give back to society Education for Girl Child Tree Plantation Blood Donation Camps .

.Life at MFCS • We strive to offer our employees a collaborative work environment. openness where ideas flow freely. everyone being a hands-on contributor in an endeavour to drive initiative and a sense of professional fulfilment. • Few excerpts from of the MFCS life portrayal …….




Generating leads.  Candidate should like meeting people.MBA INTERNSHIP PROGRAM 1ST & 2nd Year MBA Graduate PROGRAM STRUCTURE  Business Unit: Mahindra First Choice Services Limited Purpose of Role:  Franchise Development will be responsible to expand franchise network in the assigned area/ clusters. Getting applications and getting them LOI stage. traveling to places and setting up new businesses.  Educational Qualification: MBA 1st/2nd  Preferred stream : Marketing Year Student / Pass out . Meeting prospects.  He will be responsible for extensively scouting in the field .

MBA INTERNSHIP PROGRAM 1st & 2nd Year MBA Graduate  Project Duration: 60 Days.  Offerings: Stipend of INR 2500 K per month. Travel Policy as per L10 level will be applicable. meeting bankers and to pitch our multi brand franchise concept. Company will be taking care of their transportation cost for the said purpose.  Candidates will receive Internship completion certificates from .  Project Title: Prospecting for Multi brand car service franchise network  Project Description: Need to scout in entire state and meeting prospects with good financial back ground.  Key Deliverables: Each trainees need to deliver hot/warm enquiries who will be interested for our automobile franchise business and to close the lead with MFCS team in least possible time.

prepare strategy to identify and prospect the potential partners in each location. identify the potential catchments/location within the city/town. Conduct lead generation campaigns and activities to add more enquiries and prospects in the funnel. Qualify prospect to the next level based on .  Prospecting: Meet and present MFCS business model and Franchise Value Proposition to the prospects.MBA INTERNSHIP PROGRAM 1st & 2nd Year MBA Graduate Primary Responsibilities:  Plan the expansion within the Area /cluster: Identify potential towns/city.  Funnel management: Manage the prospects funnel and ensure enough flow at various stages.