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PROJECT ID : 16PJ-IT-04

ADMINS COMPLAINT MODULE


PROGRESS REPORT
Bachelor of Technology (IT)
IV Year, Section-B
Under the supervision of:
By:
Mr. KRISHAN KUMAR

Submitted

Pooja Sharma(1203013067)
Shweta
Srivastava(1203013099)
Smriti Dangwal(1203013100)
Swati
Chaudhary(1203013110)

INTRODUCTION

The Admins Complaint Module is a self contained product designed to


provide solution for students to reach the department officials to
register complaints online.
It provides an online way of solving the problem faced by the students
by saving time and other formalities and secure registration for
individuals and it facilitates communication like forum/mail/feedback
that is very important and also the assessment of current situation
and status of the complaint.
The screen format and menu structure is in such a way that students
find it easy to use the system. It is user friendly and very interactive.
Provides complaint detail and allows the student to view the status of
the complaint
Easy to maintain.
Very less time required.
Very low cost.
The Admins Complaint Module will make it easy for the college
students to register their complaint and that too in very less time and
also for college to resolve the complaints faced by the students.

Benefits over existing


system
Management information system.
Hassle free IN & OUT Monitoring system.
Common platform for Students, Teachers and
Management.
Simple and easy to manage complaints of
various types.
Secure shared and personalized web based
service.
Availability of real-time information.
Easy control and communication.
Complaint Management.
Paper less transactions.

MODULES AND FUNCTIONALITIES

There are three modules in The


Admins Complaint Module:
REGISTRATION MODULE
COMPLAINT MODULE
TRACK MODULE

REGISTRATION AND COMPLAINT MODULE


Through this
module, the user
registers complaint.
The criticality level
of the complaint is
defined.
The detail of the
complaint is
provided i.e.
complaint
statement.
Complaints are
categorized on the
basis of their type.

TRACK MODULE
Through this
module, the user
tracks the status
of the registered
complaint.
View and check
status of
complaint.

SCREENSH
OTS

CONCLUSION
The area of application of the computer technologies is
very vast and helpful for making the work efficient and
fast.
The Admin Complaint Module would manage the
complaints by the users online and take actions on it as
soon as possible with proper feedback. This will in turn
make the management system more reliable. It would
also fill the communication gap between management,
students and teachers. The complaints will be taken
care of and solved as soon as possible based on the
criticality level and the user who registered the
complaint can anytime check the progress and status
of their complaint.

THANKYO
U!