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Usability Tests: Developing Scenarios

Dr. Will Kurlinkus

Meet in Groups and Choose Website
 Group 1: Ramiro, Yan, Trey
 Group 2: Emmet, Lane, Joseph
 Group 3: Dakota, Cynthia, Gabriel, Courtney
 Group 4: Josh, Suong, Rebekah, Yu
 Group 5: Kevin, Ofelia, Nick, James

Read Assignment 4.1 Sheet

Student Example Analysis
 Cover Page: Lightening bolts are a little unprofessional; include the
date and some kind of contact info on the cover page as well. Look at
and mimic a professional report (see Wordpress).
 Table of Contents: Clear—but not really geared towards your audience
who doesn’t know what a persona is? Also, don’t underline your
headings parts and pages. Could use a bit of color.
 Intro/Site Description: Start by being more direct to your client, explain
why you are writing. Clear, paragraph could have been broken up for
scanning. Think numbers and bullets. Would have liked to see the
goals discussed in a bit more detail. Also would have liked to see
almost everything posed in terms of your user—a college student.
What makes a college student’s use of the website different and
unique? Persona is nice but a little sloppy—user a visual program.

Student Example Analysis
 User and Persona: As I read on you end up pulling out some more
specific goals which is nice. Good user narrative!
 Flaws Analysis/Evaluation: Well-labeled image. Would have liked
to see these paragraphs made more scannable with
subheadings. I would have liked to have seen these flaws directly
related to the user goals in a more direct way. I could have used
some more images to illustrate your points. You have one image
for each page, but I think more would have been better.
 Alternatives: Strong. I like the attempt at numbers though I think
they could have been more visually appealing

Student Example Analysis
 Proposal: Like the other sections, I would prefer if you
spoke more directly to your client throughout.
Generally, a good proposal—you provide a sense of
what you are going to do, test a user. And you give a
sample task. I think you could have done a little more
to explain why this is important to do and what
benefits redesign would have to the company.

1. Assets Inventory

What are each team
members’ strengths and
weaknesses?

What tasks would you be
good at and what tasks do
you know you need to avoid
or get careful feedback on?

Set up a place and schedule
on which to collaborate (I
suggest using Google docs
and doodle).

2. Structure Your Meetings: PPP
 Begin your meeting with
showing off your work and
reviewing it together.
1. Progress: What are your
accomplishments, finished
items, and completed
tasks.
2. Problems: Challenges.
Items that you are stuck
and can’t finish alone.
3. Plans: Goals and objectives
for the next reporting
period. These should
become Progress next
week.

3. Dividing and Conquering
 Always end the meeting with
clearly defined objectives for
each group member (ideally
based in their skills).

Make sure these objectives are
broken down sequentially to
actually show the labor and
process/timeline involved in them.
“First, I’ll do this, then I’ll do this.”

At the beginning of the next
meeting tick off your objectives
list.

Keep this list so you know who’s
done what type of work
throughout the project. And so
you can show your
boss/client/professor what stage
of the project you’re at.

Kanban Boards

4. Use Your In-Class Time Wisely
 Separate work separately, collaborative work
collaboratively: Use your time together efficiently.

Put things together as a group

Make sure you have times that you think collectively and
collaborate

Write questions you have for the group down and ask them

6. Someone Isn’t Pulling Their Weight
1. Speak Up Early. Don’t let people get away with not doing their work. The more
you do, they more they won’t. The sooner you speak, the less mad you’ll be, and
the easier the conversation will be.

Don’t accuse, ask them what happened and how they see the situation. They may not
have the skill to complete the task or may need further support.

Don’t go one-on-one. Speak with the rest of the team before you speak with this person.

There is no reason to not do work. Even if you have a sick child at home, you still have
to do your job.

2. Give an Opportunity for them to make up work or do extra work on the next step.
3. Speak to the Boss: If these first 2 steps don’t work, then speak to the boss (me).
Make sure you have ample evidence (your objectives list, for instance, and who
was assigned what).

In this class, if I am approached by an anonymous team member(s) that someone is
not doing their work and there is proof of this slacking then that person will receive 25
points off their team’s final grade.

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