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I.

True or False

1. Always follow the


organizations OHS
procedures and practices.
Never wear Personal
Protective Equipment
(PPE).

a.True
b.False

2.Do not touch the


Integrated Circuit or IC
parts. Hold computer
components at the
middle.

a.True
b.False

3. Before touching any part of


the computer, always ground
or discharge yourself first.
You can also use a static wrist
strap.
a.True
b.False

4. To avoid getting electrocuted,


getting wet, or damaging any part
of the computer, remove any liquid
around or near your work area.
Make sure that all parts, as well as
your hands are dry.

a.True
b.False

5. Never connect or use a


telephone or modem during a
lightning storm to avoid any
electric shock that can be caused
by lightning.

a.True
b.False

6. Use an Interruptible Power


Supply (IPS), surge suppressor, or
line conditioner to help protect
the components of the computer
system from sudden increase
and decrease in electrical power.

a.True
b.False

7. When connecting cable


connectors, pins should be
checked if they are properly
aligned.
a.True
b.False

8. In handling the
computer parts, use
excessive force.
a.True
b.False

9. Blower, compressed air, or


brush should be used
whenever the computer
system is cleaned.
a.True
b.False

10. In case of any accident or


other emergencies,
contingency measures should
be avoided.
a.True
b.False

II. MULTIPLE CHOICE

1. Which personnel is responsible


for conducting the tests on the
configured computer system or
network?
a.Client
b.Computer technician
c.End-user
d.IT manager

2. How soon must the test be


conducted in the configured
computer system and
network?
a. Immediately after the diagnosis and
troubleshooting procedures
b. It can be done only upon the request of the enduser
c. Tests can be completed when required by the IT
manager
d. The first thing on the next working day

3. What type of tests are


performed if the computer
components were configured
or underwent
troubleshooting?

a.Hardware diagnostics
b.Network analytics
c.Software tests
d.System integration

4. What test is performed to


ensure that applications will
run smoothly?
a.Hardware diagnostics
b.Network analytics
c.Software tests
d.System integration

5. Facilitating communication
and resource sharing can be
tested by running network
____________.
a.analytics
b.cybernetics
c.phonetics
d.tactics

6. What is the least number of


errors or faults that must be
experienced to affirm that
configuration or troubleshooting
was successful?
a.0
b.1
c.2
d.3

7. Aside from facilitating


communications, what other task
must be performed correctly by the
network to say that configuration
was successful?
a.
b.
c.
d.

Component sharing
Content sharing
Resource sharing
User sharing

8. What could be the result if tests


are not conducted after performing
configuration or troubleshooting
procedures?

a.Errors will be persistent


b.Maintenance will be lessened
c.No effects are visible
d.Smooth operations are expected

9. What term is used to


determine the cause of an error
or a fault?

a.
b.
c.
d.

Configuration
Conformation
Diagnosis
Troubleshooting

10. What term is used to address


or solve the experienced faults or
errors?

a.Configuration
b.Conformation
c.Diagnosis
d.Troubleshooting

11. For wood, paper, cloth,


plastics, and solid
materials that are not
metal.
a.
b.
c.
d.

Class
Class
Class
Class

A Fire Extinguisher
B Fire Extinguisher
C Fire Extinguisher
D Fire Extinguisher

12. For flammable liquids,


such as gasoline, oil,
grease, alcohol, and
acetone.
a.
b.
c.
d.

Class
Class
Class
Class

A Fire Extinguisher
B Fire Extinguisher
C Fire Extinguisher
D Fire Extinguisher

13. For electrical components


such as computers, printers, and
monitors.

a.
b.
c.
d.

Class A Fire Extinguisher


Class B Fire Extinguisher
Class C Fire Extinguisher
Class D Fire Extinguisher

14. For metal such as sodium,


aluminum, steel, magnesium,
and potassium.

a.
b.
c.
d.

Class A Fire Extinguisher


Class B Fire Extinguisher
Class C Fire Extinguisher
Class D Fire Extinguisher

15. Which of the following


statements is true regarding
defective computer systems?
a. All computer systems can be repaired
b. Defective computers can still perform
well
c. High-end computers does not suffer
from defects
d. Replacement is sometimes better than

III.IDENTIFICATION

1.

Some number of short


beeps that are sounded by
the BIOS upon startup
when a memory, cache or
processor
error
is

2. POST means

3-5.

POST
troubleshooting
steps (write at
least 3)

6.

It was established by
S. Shankar in1985 is
the world's largest
BIOS firmware vendor.

7.

Established in1979
,is a global leader in
system-level
software and
semiconductor IP

8-9.
Beep Code

Description

14

No Power, Loose Card,


or Short.
Normal POST,
computer is ok.

15.

10. IT IS THE SYSTEMATIC


SEARCH FOR THE SOURCE OF A
PROBLEM SO THAT IT CAN BE
SOLVED.

11. The LED indicator


of your monitor is in
steady orange color.

IV. ENUMERATION

1-3.
Types of personal
protective devices

5-8.
Anti-static
devices
Devices

9-10.

Power surge
protectors

11-14.

Personal
Equipment